Infinite Auto Protection Reviews 185

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Like everyone else almost impossible to file a claim or get them on the phone. When I call they are rude and make it seem its my fault. The option for repair shops to report an issue is hangs up on th... See more

Rated 1 out of 5 stars

Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they wi... See more

Rated 1 out of 5 stars

Same as all the rest of the reviews. None of the reviews here are exaggerated based on my personal experiences. I’ve had 2 claims so far and had to pay them both myself to get my F-150 back on the ro... See more

Rated 1 out of 5 stars

This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sens... See more

Company details

  1. Car Service
  2. Car Accessories Store

Information provided by various external sources

Infinite Auto Protection provides vehicle service contracts for used cars. When faced with a covered breakdown, Infinite Auto Protection guarantees 100% payment of all covered repairs less any deductible to any dealership or the licensed repair facility of your choice.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

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Rated 4 out of 5 stars

Sales person knew the product well

Sales person knew the product well. My only concern is that the price was somewhat flexible and I would’ve preferred a bottom line quote without having to negotiate. I am pleased with my choice.

7 September 2018
Unprompted review
Rated 5 out of 5 stars

I was very well attended

I was very well attended, by a very helpful person who is Richard, who managed to solve the language problem, very grateful for the service

14 August 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you for taking the time to review our company. We look forward to working with you for years to come.

Rated 5 out of 5 stars

They can be relied on

This is 100% worth the investment. If you drive for a living, this is a must. If you spend a lot of time traveling with your family, this is a must. If you are on a fixed budget and need dependability, this is a must!

13 August 2018
Unprompted review
Rated 5 out of 5 stars

Fixed my issues

I had an issue with the previous vehicle insurance repair company I was signed up with. I started seeking out other alternatives when the previous company started to mislead and inconvenience me. Luckily, I was able to locate Infinite Auto Protection through their website and speak to a representative that same day. I explained my issues with the previous insurance repair company I was using and the representative over the phone provided pertinent information about how their policies work. He mentioned unlimited support, affordable pricing, and reliable repair. Two months later, I have needed to use my insurance for repairs twice and I had zero problems. I was able to take my vehicle to the dealership of my choice at my own convenience. This helped tremendously! I am so happy I discovered this vehicle repair insurance service when I did. Thank you again!

13 August 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experience. We pride ourselves on the amount of training our team receives.

Rated 5 out of 5 stars

Everything was thoroughly explained and…

Everything was thoroughly explained and when I noticed a small problem it was fixed without inconvenience.

I appreciate stuff like that.!

10 August 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you Ericka, we believe in transparency so you can make an informed decision.

Rated 5 out of 5 stars

Great Price & Value

The value you get for what you’re paying is incredible. The reliability of this vehicle service has saved me more time and money then I can even fathom. Definitely something you should have if you’re on the road frequently. It’s an affordable backup plan. Be prepared with Infinite Auto Protection!

10 August 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you Sarah and safe travels!

Rated 5 out of 5 stars

RICHARD WAS VERY NICE AND HELPFUL

RICHARD WAS VERY NICE AND HELPFUL. JUST HOPE I MADE THE RIGHT DECISION WITH GOING WITH THIS COMPANY. THEY GAVE THIS VETERN A REALLY NICE PRICE. THANK YOU DOUG.

7 August 2018
Unprompted review
Rated 4 out of 5 stars

Keith had the sales pitch down pat and…

Keith had the sales pitch down pat and good knowledge of the subject. I really had to laugh, when I was put on hold shortly several times, so he could check with "the bosses" to get an OK to upgrade. As for anything else with the Policy, I will reserve Judgement on how I am treated if I ever have to make a claim. Thank you.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

I was really impressed with Charles

I was really impressed with Charles. He was responsive and very helpful in giving me options. I’m glad he was my point of contact for this type of purchase. Looking forward to having you all as my warranty provider!

30 July 2018
Unprompted review
Rated 5 out of 5 stars

Keith was very helpful in answering all…

Keith was very helpful in answering all my questions and was able to get me a better rate then other competitors

19 July 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

We are happy we were able to help you out. Thanks for taking the time to share your experiences with us.

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