IC Markets (EU) Ltd Reviews 

4,177
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and support staff for their professionalism, helpfulness, and kind approach. Many people highlight the exceptional speed of responses, with issues often resolved within minutes through live chat, making interactions pleasant and productive. The overall service is described as efficient, reliable, and user-friendly, delivering on its promises and providing a smooth experience. Reviewers appreciate the clear information and the platform's ease of use, often finding quick problem resolution. This consistent level of excellent support leads many to highly recommend the service.

What people talk about most

Customer service

Customers had positive experiences with customer service, frequently praising the support team for being... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Response time

Consumers find response times to be overwhelmingly positive, with many reviewers highlighting the speed and... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness, speed, and... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as easy, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more


Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(4,177)

2,943 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpfull Support

It was a nice conversation all questions was absolutly understood
and it was very helpfull very good Support thank you very mush to helping me Forward

8 June 2026
Unprompted review
Rated 5 out of 5 stars

good support

I'm new in the Industry and I don't have a real account yet, but I can tell you one thing about this company, the support section is great, they are answer you and help you very well and very fast, so if I'm going to have an account someday I'll definitely buy it from ICMarkets!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far!

I just opened my account and shortly after an access problem occurred, I contacted the support center and the agent resolved my issue promptly, and within two minutes I had regained access to my account. Absolutely recommended! So far, my experience has been excellent.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with IC…

I had an excellent experience with IC Markets support. Their team responded very quickly, understood my issue immediately, and provided a clear and effective solution. The communication was professional, friendly, and efficient throughout the whole process.

I highly recommend IC Markets to anyone looking for a reliable broker with outstanding customer support. Thank you for the great service!

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Very fast, absolutely decisive.

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that problem they boosted verification process to let me recover time lost for that problem. But, what you expect from IC Markets after all.
Thank you guys.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Been using ICmarkets from 6 months…

Been using ICmarkets from 6 months without any issues so never had chance to test thier support team but had an issue with withdrawl(issue on my side) and contacted support on live chat, agent Nelly responded within 1 minute and helped me clarify everything quickly and easily.. Thank you

3 June 2026
Unprompted review

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