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IC Markets (EU) Ltd Reviews 3,724

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TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, often highlighting their ability to quickly and accurately resolve issues. Many people appreciate the exceptional customer service, noting the efficiency and ease of their overall experience, with quick response times and a smooth user experience. However, some customers also noted dissatisfaction with the customer service, mentioning difficulties in reaching live agents and receiving responses to emails. A few people reported slow support in resolving issues, which impacted their ability to trade, and some experienced delays in account creation and withdrawals.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, praising the support team for being responsive,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Response time

Clients share positive opinions on response times. Many customers praise the speed and efficiency of the... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the fast, professional,... See more

User experience

People report positive experiences with user experience. Customers find the platform clean, straightforward,... See more

Based on these reviews

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 91% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Real help!

I did a little mistake on my account and wow their help service is awesome... In like 5 mins Emily solved it and made everything works again as always... Fast and good quality service... Really recommend this broker :)

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome broker

Awesome broker - Customer support is always ready to help, no need to wait so long for an agent and there is no need to get through 100s of automated messages (like other service providers do) before an agent is joining. They are doing everything to support the customer!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

IC Market support was incredibly helpful

Stefan was incredibly helpful in getting my verification through. He went above and beyond by personally reaching out to other departments to speed up the entire process. Thanks to his effort and dedication, everything was handled quickly and smoothly. Truly excellent support!

15 April 2026
Unprompted review

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