IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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Review summary
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Great service and a very positive experience overall. Everything works smoothly, the process is simple and convenient, and the support team is quick to respond and helpful whenever needed. I real... See more
I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
Good customer service. Had a few questions about my account and Nelly helped me.
Company details
Written by the company
IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
Contact info
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I had an excellent experience with IC…
I had an excellent experience with IC Markets support. Their team responded very quickly, understood my issue immediately, and provided a clear and effective solution. The communication was professional, friendly, and efficient throughout the whole process.
I highly recommend IC Markets to anyone looking for a reliable broker with outstanding customer support. Thank you for the great service!
7 June 2026
Unprompted review
patient and quick help
6 June 2026
Unprompted review
Really helpful support!
5 June 2026
Unprompted review
Very fast assistance .Nice helping
Very fast assistance .Nice helping! Recomand
5 June 2026
Unprompted review
Very fast, absolutely decisive.
Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that problem they boosted verification process to let me recover time lost for that problem. But, what you expect from IC Markets after all.
Thank you guys.
4 June 2026
Unprompted review
Good customer support
i have issue with log in my account and i send text to support immediately i got response and my problem i solved. great support staff.
4 June 2026
Unprompted review
Excellent customer support and…
Excellent customer support and inegrations with major trading platforms.
4 June 2026
Unprompted review
Very helpful with what they did
4 June 2026
Unprompted review
very fast and correct answer
3 June 2026
Unprompted review
very good service and professional.
3 June 2026
Unprompted review
Been using ICmarkets from 6 months…
Been using ICmarkets from 6 months without any issues so never had chance to test thier support team but had an issue with withdrawl(issue on my side) and contacted support on live chat, agent Nelly responded within 1 minute and helped me clarify everything quickly and easily.. Thank you
3 June 2026
Unprompted review
Awesome service
The support team was extremly kind and quite helpful. They helped me resolve my issue fast
3 June 2026
Unprompted review
Good customer support
3 June 2026
Unprompted review
Great platform and very helpful support…
Great platform and very helpful support team, I can only recommend
3 June 2026
Unprompted review
All great
All great, good spreads/ execution and very helpful customer service. have always withdrawn funds without any issues.
3 June 2026
Unprompted review
Best customer service and immediate…
Best customer service and immediate response and simple explanation to understand that issue solving it. I got the solution from them. Service is so good.
3 June 2026
Unprompted review
Exceptional customer service from IC…
Exceptional customer service from IC Markets EU. The support team is highly professional, approachable, and genuinely dedicated to helping their clients. They have the expertise to solve any issue quickly, which gives you great peace of mind as a trader. 5 stars
3 June 2026
Unprompted review
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