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IC Markets (EU) Ltd Reviews 

4,173
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and support staff for their professionalism, helpfulness, and kind approach. Many people highlight the exceptional speed of responses, with issues often resolved within minutes through live chat, making interactions pleasant and productive. The overall service is described as efficient, reliable, and user-friendly, delivering on its promises and providing a smooth experience. Reviewers appreciate the clear information and the platform's ease of use, often finding quick problem resolution. This consistent level of excellent support leads many to highly recommend the service.

What people talk about most

Customer service

Customers had positive experiences with customer service, frequently praising the support team for being... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Response time

Consumers find response times to be overwhelmingly positive, with many reviewers highlighting the speed and... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness, speed, and... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as easy, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(4,173)

2,934 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Soooo nice to tell you that everyone…

Soooo nice to tell you that everyone must have to try with Icmarkets without any hesitation. Any one could talk with there own language, first time I got the experience like that way. Everyone you must try guys.... Great Great Great is not the word!!!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

i was attended from Nelly

i was attended from Nelly, she was very professional and solve my problem in a few minutes. it is definitely better to contact support than just to try things without knowing.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Very helpfull Support

It was a nice conversation all questions was absolutly understood
and it was very helpfull very good Support thank you very mush to helping me Forward

8 June 2026
Unprompted review

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