IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more
It was very professional. Prodromos gave me an excellent service due to my account issues.
Company details
Written by the company
IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
Contact info
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Excellent handling of my request
Excellent handling of my request. Smooth communication and efficient problem-solving throughout the process. Thank you for the great support and professional assistance.
16 June 2026
Unprompted review
Efficient and professional service.
15 June 2026
Unprompted review
Excellent customer support at IC…
Excellent customer support at IC Markets! I reached out to their online support team and was pleasantly surprised by how fast and professional they were. My questions were handled efficiently, and the agent was both knowledgeable and friendly. The live chat is really convenient and easy to access. I highly recommend IC Markets for the quality of their support. Very satisfied!
15 June 2026
Unprompted review
Very good and fast customer service
Very good and fast customer service, thanks to Nelly to answer very quickly :)
15 June 2026
Unprompted review
Customer service
Nelly is very helpful, she is always answering in details, and give you all the necesary informations you need!
15 June 2026
Unprompted review
Very Good Customer Service
Very Good Customer Service. Was very quick and helped very good. Even provided screenshots to make it easier to understand.
15 June 2026
Unprompted review
Excellent customer service
Excellent customer service. Fast responses, professional communication, and very helpful throughout the whole process. My issue was resolved quickly and efficiently. Highly recommended!
15 June 2026
Unprompted review
Good and fast live support!
15 June 2026
Unprompted review
What an amazing experience to trade…
What an amazing experience to trade with them, never seen customer service like the one they got, it feels personal an human.
And in my opinion the customer support is one of the most important things a broker can have.
15 June 2026
Unprompted review
Good service
Good service. No problems. Customer service fast and accurate. Highly recommend
15 June 2026
Unprompted review
Best service out there
Best customer service out there, no matter how trivial the challenge is, they will help you out. Fastest transfer from the Intro AI Agent to the Human Agent available is damn awesome honestly.
12 June 2026
Unprompted review
Soooo nice to tell you that everyone…
Soooo nice to tell you that everyone must have to try with Icmarkets without any hesitation. Any one could talk with there own language, first time I got the experience like that way. Everyone you must try guys.... Great Great Great is not the word!!!
12 June 2026
Unprompted review
You can ask for a live
Real human beings to answer your questions and solve your issues. What else do you need :)
12 June 2026
Unprompted review
clear and quick answers
11 June 2026
Unprompted review
Bot was a pain but customer service was…
Bot was a pain but customer service was extremely helpful in anwsering my unholy amount of questions on how the platform worked :)
11 June 2026
Unprompted review
Great Customer Service
Great Customer Service, very friendly and quick response.
11 June 2026
Unprompted review
The support center responded very promptly
The support center responded very promptly to my query.
11 June 2026
Unprompted review
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