IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
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Replied to 85% of negative reviews
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Great customer service !
Quick response for account change
Good support for account changes, fast changed and added new account, all good as support should be!
Quick support and quick fixing of…
Quick support and quick fixing of issues.
Very kind and professional service
I had an excellent experience with IC…
I had an excellent experience with IC Markets customer support. I'd especially like to thank Markos for his outstanding assistance. He was professional, patient, and incredibly helpful throughout our conversation.
I had several questions regarding my EU live account, cryptocurrency availability, spreads, and the differences between the demo and live platforms. Markos answered every question clearly, provided quick responses, and took the time to explain everything in detail until I fully understood.
It's rare to receive such friendly, knowledgeable, and efficient customer service. Thank you, Markos, for making the experience so smooth and informative. I highly recommend IC Markets and their excellent support team.
On point
The customer service is always on point, informing you of exactly what you need to know and are always, I mean always available.
The deposit and withdrawal process has always gone smoothly without hiccups, and the cost of trades doesn't eat into profit at all.
The resources the provide are getting better and better, and they allow for trading through Tradingview.
easy live trading account creation
easy live trading account creation. Support helped in time to have the bank account also in EU to trade with, so it didn't just dawn on me at the time of the withdrawal. Customer service on the live chat is readily availabe and helpful.
Amazing service
Amazing service, super fast and professional !
I called the IC Market Service and 2 minutes later I had someone on the phone.
Super simple to use!
I use IC Markets EU because is super simple and user friendly. The big plus is the chat . Believe me you have a question and in a few minutes you'll get your answers.
Recomand 100%
Superb performance replying me any…
Superb performance replying me any questions thanks for your support
The live assistance was very helpful…
The live assistance was very helpful and kind, solved my problem quickly.
Good customer support
Very helpful from the agent in helping me rectify issues with my withdrawal
Great Support!
I really like very good work of support. They work veeery fast almost instant so I can solve my problem very quick. Good job!
I rarely have to contact support
I rarely have to contact support, because things just work. However, I had to update some documents and it was all done, problem free in under 5 minutes - PERFECT!!!
Quick response from costumer service
Quick response from costumer service, even quicker solutions that resolved my problems!!
Instant Support
Genuinely got logged out of my account started panicking and thought someone change the authenticator 2fa but they quickly reset and let me in my account and saw everything was fine. W company
Quickly and efficient
very helpful
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