Icellglobal 

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See what reviewers are saying

Rated 1 out of 5 stars

100% scam. Invest money, grow profits and lose it all because you are asked to pay ridiculous fees that are made up on the spot. Looking into their website is pointless as they don't follow what is w... See more

Rated 4 out of 5 stars

Similar to other reviews, I also received a lower offer due to battery health which was not stated on the website. I was also given a lower offer due to a minor scratch on my screen. I thought the con... See more

Rated 5 out of 5 stars

I sold my iPhone 14 ProMax because I needed a phone with a SIM card for my extended trip to Central America. Apple killed the physical SIM card 😂) Thank you Icellglobal for giving me top dollars... See more

Rated 5 out of 5 stars

I have always sent me repaired stock to them for years. All they ask if you communicate beforehand with bigger orders. I run my own company myself and am very much not happy when $20,000 worth of in... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

We buy all types of electronics from phones, tablets, laptops and more. We were founded on the basis to give the best customer experience and value for each device being sold. We do all quantities, small or large, and whether this is an upgrade, getting some extra money in their pocket, or just having a surplus of technology laying around; we are always happy to help.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything worked pretty well

Everything worked pretty well. They are a little slow on payment. The instant $10 promotion was added on to the full payment which I got about 5 days after they got it but all in all they responded to emails and I got the amount promised in the end!

14 October 2022
Unprompted review
Rated 1 out of 5 stars

I sent my phone in they quotedon payout…

I sent my phone in they quotedon payout them told me all these things wrong with my phone and offered a lower payout (by iMessage) I told them to send my phone back. Then they countered with another offer which I accepted. Still waiting on my payout. Texted (bubbles now green) emailed and called NO CORRESPONDENCE AT ALL.....BEWARE 😡

11 October 2022
Unprompted review
Icellglobal logo

Reply from Icellglobal

[NOTE TO ALL NEW AND EXISTING ICELLGLOBAL CUSTOMERS. WE ARE LEGALLY BINDED TO EVERY TRANSACTION THAT HAS BEEN SENT TO OUR COMPANY. WE GO THROUGH A STRICT LEGAL PROCESS TO BE PARTNERED WITH OTHER MILLION DOLLAR COMPANIES LIKE BANKMYCELL.COM, FLIPSY.COM & OTHERS. WE HAVE NEVER NOT CONCLUDED A SALE e.g. NOT PAID OUT, MEDIATED, OR RETURNED A CUSTOMERS PHONE. PLEASE CONTACT US TO SHARE A LINK FOR PAID RECEIPTS OF CUSTOMERS LEAVING BAD REVIEWS. WE WILL CONTINUE TO TAKE THESE REVIEWS SERIOUSLY, IN ORDER, TO BETTER OUR EFFORTS]

Hello Trevia, we apologize for this situation. I do see that you selected check as your payment option and the check was sent out. Checks do take some time to arrive since they are sent via standard mail. If you still have not received the check, let us know, and we will gladly send another or pay you out via any instant payment method of your choice. Again, we apologize for this, we are bettering our efforts in order to avoid situations such as these in the future.

Rated 1 out of 5 stars

This place lies about the condition of your phone!

I sent them two phones which were in perfect condition and they sent me a picture back with a large chalk line across the whole screen of my phone saying that it was a giant scratch that was never there. As far as I'm concerned this place is a total scam don't deal with them

1 September 2022
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer service!

TERRIBLE customer service!
TERRIBLE business!

They offered a price for a "New" phone, then cut the offer price in half after saying that my phone was "sent into reinspection" due to light scratches and told me they'd contact me in 3-4 business days with the results.
My phone was brand new with no scratches when I mailed it to them, and they didn't contact me until I followed up with them 2 weeks later.
My only hope is that they have enough integrity to actually return my phone, since none of what we agreed upon was honored so far...

13 September 2022
Unprompted review
Rated 1 out of 5 stars

Scam! All the good reviews are FAKE!

Perfect example of Bait and switch. They received my phones and finished the inspection. But guess what I got in the email? “ We need to Reinspect because There’s one LCD dot on the screen and Blah Blah…” Sorry but my phones are in perfectly great condition both inside and outside. After one week WITHOUT hearing from them, I decided to request my phones back, but still no response at all. All communications were done through email, which is very inconvenient, time-wasting, and inefficient. This is one of the most horrible businesses I’ve dealt with, very dishonest and malicious to the clients. Will definitely file a complaint to consumer affairs or even a lawsuit if things get worse.

6 September 2022
Unprompted review
Rated 1 out of 5 stars

I WILL NEVER DO BUSINESS OR RECOMMEND…

I WILL NEVER DO BUSINESS OR RECOMMEND ICELLGLOBAL TO ANY OF MY FRIENDS OR FAMILY. I RECOMMEND CAUTION. I should have know when I couldn’t get my label to print right away 🤦🏼‍♀️ I started the process August 10 they received my device August 15. Then they said my phone had been sent in for reinspection and that the price has been lowered Some light scratching on the screen And that they would still purchase it at a revised offer of $350, which keep in mind this is a 13 Pro Max in near mint condition, which I did not agree upon so I asked that my device be sent back to me. On Aug 18 They replied yes just provide us with a return label so I asked them how to do that , they Said Cashapp Zelle, PayPal , but they didn’t give an email or phone number to do that with. So long story short by the time it was all said and done that payment was sent on the 25th . Sent an email on the 9/6 asking where the phone is and today on 9/8 asking the same and the tracking number for the return label , with no reply .

25 August 2022
Unprompted review
Rated 1 out of 5 stars

Didn’t meet any expectations, not on price or on timing

Poor experience, mostly due to having to push the process along for them. I had to ask why I had a late payout (4+ days from receipt of device. Was only then told that my device did not qualify as ‘good’ condition due to a screen crack incurred during shipping. Then had to ask why reinspection was taking more than the agreed 4 days. Was then told that the new payout amount (50% of original total) would be made in 2 business days. I’m the 3rd day had to ask why payment was late. Finally received payment late in the day, 1 day after promised. Overall a poor experience for me, mostly due to having to ask for an update at every stage of the process.

1 September 2022
Unprompted review
Rated 4 out of 5 stars

Trustworthy

Excellent communication through the whole process. Money came straight to me through venmo - overall very easy. My phone had to be "reinspected" so it took 2-3 weeks from them receiving the phone until I got paid.

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

I was very pleased with my experience with icellglobal.
It was first time selling iphone online.
I received a fair price, was given great directions on the process from beginning to end.
Admin answered my questions promptly.
I recommend using them and would do so again myself.

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Quick Turnaround

BIG THANKS to iCellGlobal for processing my order so quickly! I received payment in 7 days, including shipment time, and appreciate the no-hassle buy, too. So much easier than another company I used in the past.

29 August 2022
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with icellGlobal. Sent in my phone and i choose the condition as good even though there was a deep scratch and dent on it. Nonetheless they got back to me in a few days with a offer that I accepted. They even sent me more than they had originally mentioned. I highly recommend sending your phone to icellglboal.

28 August 2022
Unprompted review
Rated 2 out of 5 stars

Would suggest you don't do business with this company

Not great. Sold my iPhone xs and didn't hear back from them for over a week. Reached out to them and they replied saying how the value had been lowered. Quite honestly I did not care that much at that point. Then I reached out again attempting to ask when I would receive my payment and I heard nothing back. They finally reached back out to me and said I would be paid within three days, however, I did not receive any means of payment. Use this company with caution. Terrible service and you could probably get paid more using a different seller.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Process was really easy and painless

Process was really easy and painless! Way easier than posting on a site where people try to offer you less than what your phone is worth. I’ll be selling to Icellglobal again in the near future. Thank you!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service. Icellglobal lived up to every expectation. Only 4 days from start to finish. They gave me $200 more for my iPhone 13 than Apple would. Highly recommend these folks if you have cell phone to sell. I understand they also buy iPads, EarPods, and all makes of Pads and phones.

24 August 2022
Unprompted review
Rated 1 out of 5 stars

Scam Company

Scam they get your phone and then offer $180 less than what they promised do not trust them. THey also are paying people $10 more if they leave a good review.

23 August 2022
Unprompted review

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