Hungry Horse Reviews 

7,734
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, welcoming, and helpful, often going above and beyond to ensure a pleasant visit. The service is frequently highlighted as excellent, with many people appreciating the efficiency and attentiveness provided. Reviewers often find the food to be of great quality, tasty, and served in generous portions, offering excellent value for money. However, some customers also noted inconsistencies with food quality, describing meals as lukewarm, overcooked, dry, or even tasteless. A few other people also felt that the atmosphere could be improved, mentioning issues like sticky surfaces or a run-down appearance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers had positive experiences with service, frequently praising the staff for being polite, helpful, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the food as delicious, excellent, and... See more

Product

Customers consistently note positive experiences with product, with many describing the food as delicious,... See more

Location

Reviewers highlight ambiguous aspects of location, with some finding specific venues like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,734)

811 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, friendly staff, top-notch customer service. Tasty food and a good variety of drinks.
Thank you!

1 May 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're so pleased that we could provide such a friendly service and we really appreciate the amazing feedback about the food and drink, please do stop by again to try more in the future! Many thanks.

Rated 5 out of 5 stars

Stopped off for a bite to eat as I was…

Stopped off for a bite to eat as I was passing and was pleasantly surprised by the attentive staff great food and fast service would recommend to anyone passing by.

1 May 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could provide such a great service and you found the team to be so attentive. We are grateful for you taking the time to share such a lovely review and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Rachel was really welcoming and polite…

Rachel was really welcoming and polite even though the till was playing up a bit, she was ever so nice she offered to help my better half to the table with drinks and sauces and cutlery

30 April 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that Rachel could make you feel so welcome, Will! Thank you very much for the kind comments and we'd love to see you back again in the future! Many thanks.

Rated 4 out of 5 stars

Excellent service from the waiting team…

Excellent service from the waiting team ( Harry and Michelle) Steak Sizzler was amazing !!!

29 April 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this. We're very happy that you enjoyed your steak sizzler and we will make sure we pass on your feedback to Harry and Michelle. Thank you so much for sharing this and please do stop by again in the future! Many thanks.

Rated 5 out of 5 stars

Excellent experience and lunch

Gorgeous food! Friendly helpful staff! Food so roasting hot I had to wait a second to eat! You don’t get that anywhere! Really decent portions! I had the chicken parmigiana and my husband had the tikka! Both delicious!
Beth and danni both extremely friendly and helpful! Busy but calm! Thankyou for a lovely lunch!

29 April 2026
Unprompted review
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Reply from Hungry Horse

This is amazing to see and we're really pleased that you found us to be so friendly and helpful. Thank you very much for sharing your lovely feedback and we'd love to see you back again to enjoy more delicious meals!

Rated 5 out of 5 stars

Lovely Experience

Had a brilliant experience at Hungry Horse in Lincoln thanks to Danni and Beth. The service was warm, friendly and attentive from start to finish, and they really made us feel welcome. The food was delicious, came out quickly and was great value too. You can tell they both care about giving customers a great experience. We really enjoyed our visit and will definitely be coming back. Highly recommend!

29 April 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and we know that Danni and Beth will be over the moon to see this. It's great that you loved the food too. Thank you very much for taking the time to leave this review and should you ever need any further assistance, please don't hesitate to let us know. Many thanks.

Rated 5 out of 5 stars

Very good food.

The food here is consistently amazing! I've visited many times and it never disappoints. Staff are always friendly and helpful.

28 April 2026
Unprompted review
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Reply from Hungry Horse

This really is amazing to see! It's fantastic that you found the team to be so friendly and helpful and we're really proud that you loved the food. Thank you and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great service

We mostly use this place for breakfast which always arrive hot and on warm plates (which is very important) and yes although we like the food what keeps us coming back is the excellent customer service- cannot fault any of the staff and from the manager that we mostly see he is confident and seems to be running an organised and happy work place - great job to you all as seems to be quite rear these days

23 April 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're over the moon that we could impress you with the excellent level of customer service and we are grateful for your positive comments about the tasty food. Thank you and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Breakfast here in Sherwood Manor…

Have breakfast here in Sherwood Manor most Friday mornings with my daughter, a very clean and tidy venue, staff are very polite, and efficient, Polly our usual waitress, is a very sweet lady and nothing is too much bother for her to ensure a great visit. Very much recommend this venue.

27 April 2026
Unprompted review
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Reply from Hungry Horse

Recommendations and reviews really do make our day so we're very happy that Polly could really impress you with the polite and efficient service. We truly appreciate your kind words and we'd love to welcome you back again soon.

Rated 4 out of 5 stars

The lady who served us called Maria was…

The lady who served us called Maria was lovely, my partner made a mistake of ordering something wrong with the food and when we realised it came we said oh no we was suppose to order chicken instead, she got it changed for us instantly, very helpful and kind!

25 April 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for getting in touch, we're very happy that we could provide such an excellent service and we are really pleased that we could put things right for you. We are grateful for taking the time to share this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

I had a fabulous time with my auntie…

I had a fabulous time with my auntie who came down from Essex. We had a burger each, my auntie has one leg but Alicia made sure we had access to the toilet and also made sure she was catered to. Fabulous place. Would recommend

24 April 2026
Unprompted review
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Reply from Hungry Horse

This is such a fantastic review and we know that Alicia will be so proud to see such excellent feedback. We know the team will really appreciate this, and we'd love to see you all back again soon. Thank you and have a lovely rest of the day. Many thanks.

Rated 5 out of 5 stars

Jo the manager

We come down every day and would highly recommend as the staff are great.
New manager Jo is amazing, he looks after you and is already pouring your drink when you walk through the door.
Brilliant customer service and Jo is brilliant.
The only downside is the pub desperately needs a refurb.
Jo is the best manager.
Lisa and Steve.

24 April 2026
Unprompted review
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Reply from Hungry Horse

Jo will be so proud to see this excellent review and rating and it's great that he could provide such a fantastic level of customer service. We truly appreciate the lovely review and we'd love to see you back again soon.

Rated 5 out of 5 stars

Amazing pub great atmosphere

Amazing pub great atmosphere

23 April 2026
Unprompted review
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Reply from Hungry Horse

Hey! Thank you very much for getting in touch. We're so pleased that we could impress you with the amazing service we delivered and we really appreciate your kind comments. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Lovely pub

Lovely pub, nice atmosphere

23 April 2026
Unprompted review
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Reply from Hungry Horse

We're so pleased to see this and it's great that you enjoyed the atmosphere. Thank you and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Customer service brilliant 😁

Customer service brilliant 😁
Waiter service to table outside in sun ...pint or 2 😂 dinner and the wife had lots of wine ..can't fault place

23 April 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this review! We're so pleased that we could really impress you with the excellent customer service and we're glad you enjoyed your drinks in the sun. Thank you and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Had lovely lunch with friends

Had lovely lunch with friends . Lovely food and quick service . Lovely friendly lady that served us behind the bar .

21 April 2026
Unprompted review
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Reply from Hungry Horse

Fantastic! We're so pleased that we could impress you with the excellent service and the tasty food, we are so proud to have received a review like this and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Always a great place to come out for a…

Always a great place to come out for a family meal. There's always deals on so it doesn't cost the earth. We always go to the ferryboat on the trent, the staff are always friendly and welcoming. Thanks to Maria and Levi for a great service.

20 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Nathan, thank you so much for taking the time to share this lovely review! We're so pleased that we could impress you with the friendly and welcoming service we delivered and we are grateful for you taking the time out of your day to share this review! We'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great pub

Great pub! Lots of room, parking
Lovely all day breakfast and a great pint!
The kitchen staff are very helpful and the bar staff exceptional 🤩
They always are helpful when serving food and drink.
Coffee on tap, pay for one cup drink as much as. You like

20 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Tina, thank you so much for this excellent review! We're delighted to hear that you have always found the team helpful, and have always enjoyed our all day breakfast. Your feedback means everything to us, and we look forward to welcoming you back again soon.

Rated 4 out of 5 stars

really lovely friendly staff good food !

really lovely friendly staff ! new items on the menu absolutely lovely good quality and very tasty !!

18 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Julie, thank you for taking the time to share your feedback. We're delighted to hear that you found the food lovely and team friendly on your visits! We'll be sure to share your kind words with the rest of the team. Thank you!

Rated 5 out of 5 stars

Lovely food and lovely staff thank you…

Lovely food and lovely staff thank you kerrie ur amazing

18 April 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Hi Katie, thank you for this lovely review! We're thrilled to hear that Kerrie has had such a positive impact on your visits with us. Your feedback means everything to us, and we'll be sure to share it with the rest of the team.

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