Hungry Horse Reviews 

7,735
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, welcoming, and helpful, often going above and beyond to ensure a pleasant visit. The service is frequently highlighted as excellent, with many people appreciating the efficiency and attentiveness provided. Reviewers often find the food to be of great quality, tasty, and served in generous portions, offering excellent value for money. However, some customers also noted inconsistencies with food quality, describing meals as lukewarm, overcooked, dry, or even tasteless. A few other people also felt that the atmosphere could be improved, mentioning issues like sticky surfaces or a run-down appearance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers had positive experiences with service, frequently praising the staff for being polite, helpful, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the food as delicious, excellent, and... See more

Product

Customers consistently note positive experiences with product, with many describing the food as delicious,... See more

Location

Reviewers highlight ambiguous aspects of location, with some finding specific venues like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,735)

812 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great breakfast

Great breakfast, great service from Paige.

9 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're over the moon to see this lovely review and it's amazing you loved your breakfast. We just know that Paige will be over the moon to have received your lovely feedback and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Jake served us at hungry horse furzton

Jake served us at hungry horse furzton
Lovely friendly guy couldn’t ask for better service

8 May 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could provide such a friendly service and we we know that Jake will be over the moon to see such an excellent review! Thank you so much and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Perfect Breakfast

We have breakfast every week here , the place is always very clean , Kirsty always welcomes us with a big smile and has a chat with us , the food is spot on ( Elliott does the best scrambled eggs )

6 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful way to start the day! We're glad that you always enjoy your breakfast served with a smile and we know that Kirsty and Elliott will be over the moon to see this. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Lovely friendly staff always helpful…

Lovely friendly staff always helpful and food is really good
Donna and Tony are always welcoming

7 May 2026
Unprompted review
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Reply from Hungry Horse

Donna and Tony will really appreciate your comments and it's wonderful that you found us to be so helpful. Thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Donna was very helpful today with our…

Donna was very helpful today with our order food was very hot and fresh

7 May 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could provide such a helpful service and it's great that you loved the hot and tasty food. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Hungry Horse Chatterly Whitfield s-o-t

Hungry Horse Chatterly Whitfield s-o-t, second visit in 4 days.Friendly place to meet family and friends. Lovely beer garden a true sun trap to have a drink.The food is really nice and a big thankyou to Kirsty for her help in guiding me through the gluten free menu. Kirsty delivered the food with great care and made sure everything was OK which it was. Thankyou kirsty for a lovely afternoon and will be a regular from now on.

6 May 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! It's wonderful that you found us to be so friendly and we're glad you loved your time in the beer garden! We'll make sure we pass on your fab feedback to Kirsty and please do pop back again in the future!

Rated 5 out of 5 stars

The staff were very polite and was a…

The staff were very polite and was a really fast service, thank you, I will return. Amy was a great help during our visit.

6 May 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're really happy that we could provide such a quick service and we know that Amy will really appreciate you taking the time to share this. Thank you so much and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Staff are amazing always

Staff are amazing always

6 May 2026
Unprompted review
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Reply from Hungry Horse

This really is great to see and we're very happy that we could offer such an amazing service! Thank you so much for sharing this and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Great food

Great food, nice staff, and friendly environment, great place to go and eat

5 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! It's excellent that you found us to be so friendly and the food so tasty. We appreciate you sharing this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

AMAZING FOOD AMAZING VENUE GREAT DART…

AMAZING FOOD AMAZING VENUE GREAT DART BOARDS AMAZING STAFF
Miles is sooooo polite and great at his job

5 May 2026
Unprompted review
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Reply from Hungry Horse

We're really happy that you enjoyed the dart board and we are grateful for you sharing this lovely review and rating. Thank you and we will make sure Miles knows he is doing a great job! Please do pop back to enjoy another tasty meal soon!

Rated 5 out of 5 stars

A woman called Kelly served me very…

A woman called Kelly served me very friendly very quick and very good at her job. Food was good Guinness was 6/10 and there was no abbot on but good experience overall.

5 May 2026
Unprompted review
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Reply from Hungry Horse

This is great to see and we're very happy that we could impress you with the quick and friendly service we deliver. We do apologise that Abbot wasn't available but we hope that doesn't put you off visiting again in the future!

Rated 5 out of 5 stars

Was amazing service polite staff and…

Was amazing service polite staff and lovely dinners will come back

4 May 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could impress you with the polite service we deliver! Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Bank Holiday Monday

Attended Bank Holiday Monday for 1st and 4th Birthday family get together. Staff very welcoming. Quick service. Delicious food. Steve and the team were fantastic. Thank you

4 May 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and it's great that you loved the tasty food! We're so happy that Steve and the team could impress you and please do pop back again soon to enjoy the great service. Many thanks.

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff
Fast service
Clean

4 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're so happy that we could provide such a friendly and quick service! Thanks for the amazing review and please do pop back again soon. Many thanks.

Rated 4 out of 5 stars

Bank Holiday Visit.

Charlotte was a brilliant waitress, really friendly and helpful.

4 May 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're so pleased that you found Charlotte to be so friendly and helpful and we are grateful for you taking the time out of your day to share this. and we'd love to see you back again soon. Many thanks.

Rated 1 out of 5 stars

Ordered the Steak sizzler and the 8…

Ordered the Steak sizzler and the 8 ounce rump steak , after a long wait our food arrived both meals the meat was hard to cut and chew, 8oz consisted of 6 oz grissle , during our meal several customers complained about their food. Furzton lake Milton Keynes

3 May 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will fully investigate and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Had a delicious meal

Had a delicious meal. Very reasonably priced and one of our party was Gluten Free. She was well looked after.
Will certainly be going back.

3 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is such a wonderful review and rating and it's excellent that you all loved the tasty food! Thank you very much for sharing this and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great value and excellent service from…

Great value and excellent service from our waitress - Wine

3 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Excellent! We're so pleased that you were so happy with the great value and excellent service. Thank you so much for the lovely review and we'd love to see you back again to enjoy more soon!

Rated 5 out of 5 stars

A very nice meal with the family.

A great variety of meals on the menu. Service was quick despite our crowd of 9. Food was very nice and the staff were excellent.
Thank you for a lovely meal out with the family.

2 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

You're very welcome! We're glad you all loved your visit and the excellent food we serve. Thank you very much for sharing this and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Libby

Libby
We had friends visiting from overseas libby made sure we all seated together, checked we were all satisfied with our meals was very polite and friendly can't wait to go back

1 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and friendly service we delivered and we are grateful for the amazing feedback about Libby. Thank you so much for sharing this and we'd love to see you back next time.

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