Hungry Horse Reviews 

7,747
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 809 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for their exceptional friendliness, helpfulness, and attentive service, often going above and beyond to ensure a pleasant visit. Many people praise the service as outstanding, noting its efficiency, speed, and the staff's willingness to accommodate requests. The food receives frequent acclaim for its excellent quality, delicious taste, generous portions, and consistent hotness and freshness. However, some customers also noted concerns regarding the venue's cleanliness and atmosphere, with reports of sticky tables, seats, and menus. Additionally, a minority of people were dissatisfied with specific food items, citing issues like dry or overcooked meat, soggy garlic bread, or disappointing dessert quality.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the staff for being attentive,... See more

Quality

People report positive experiences with quality, often describing the food as "fab," "excellent," and... See more

Product

Reviewers highlight positive aspects of product, with many finding the food to be delicious, well-presented,... See more

Location

Clients share ambiguous opinions on location, with many reviewers praising specific venues as "awesome" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied

Rated 5 out of 5 stars

Food is fab - traditional pub food but perfect for families with younger children. Mike is always on hand no matter what and appears to live here, however it’s always nice to see a familiar face w... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,747)

744 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

We mostly use this place for breakfast which always arrive hot and on warm plates (which is very important) and yes although we like the food what keeps us coming back is the excellent customer service- cannot fault any of the staff and from the manager that we mostly see he is confident and seems to be running an organised and happy work place - great job to you all as seems to be quite rear these days

23 April 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We're over the moon that we could impress you with the excellent level of customer service and we are grateful for your positive comments about the tasty food. Thank you and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Breakfast here in Sherwood Manor…

Have breakfast here in Sherwood Manor most Friday mornings with my daughter, a very clean and tidy venue, staff are very polite, and efficient, Polly our usual waitress, is a very sweet lady and nothing is too much bother for her to ensure a great visit. Very much recommend this venue.

27 April 2026
Unprompted review
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Reply from Hungry Horse

Recommendations and reviews really do make our day so we're very happy that Polly could really impress you with the polite and efficient service. We truly appreciate your kind words and we'd love to welcome you back again soon.

Rated 4 out of 5 stars

The lady who served us called Maria was…

The lady who served us called Maria was lovely, my partner made a mistake of ordering something wrong with the food and when we realised it came we said oh no we was suppose to order chicken instead, she got it changed for us instantly, very helpful and kind!

25 April 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for getting in touch, we're very happy that we could provide such an excellent service and we are really pleased that we could put things right for you. We are grateful for taking the time to share this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

I had a fabulous time with my auntie…

I had a fabulous time with my auntie who came down from Essex. We had a burger each, my auntie has one leg but Alicia made sure we had access to the toilet and also made sure she was catered to. Fabulous place. Would recommend

24 April 2026
Unprompted review
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Reply from Hungry Horse

This is such a fantastic review and we know that Alicia will be so proud to see such excellent feedback. We know the team will really appreciate this, and we'd love to see you all back again soon. Thank you and have a lovely rest of the day. Many thanks.

Rated 5 out of 5 stars

Jo the manager

We come down every day and would highly recommend as the staff are great.
New manager Jo is amazing, he looks after you and is already pouring your drink when you walk through the door.
Brilliant customer service and Jo is brilliant.
The only downside is the pub desperately needs a refurb.
Jo is the best manager.
Lisa and Steve.

24 April 2026
Unprompted review
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Reply from Hungry Horse

Jo will be so proud to see this excellent review and rating and it's great that he could provide such a fantastic level of customer service. We truly appreciate the lovely review and we'd love to see you back again soon.

Rated 5 out of 5 stars

Amazing pub great atmosphere

Amazing pub great atmosphere

23 April 2026
Unprompted review
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Reply from Hungry Horse

Hey! Thank you very much for getting in touch. We're so pleased that we could impress you with the amazing service we delivered and we really appreciate your kind comments. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Lovely pub

Lovely pub, nice atmosphere

23 April 2026
Unprompted review
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Reply from Hungry Horse

We're so pleased to see this and it's great that you enjoyed the atmosphere. Thank you and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Customer service brilliant 😁

Customer service brilliant 😁
Waiter service to table outside in sun ...pint or 2 😂 dinner and the wife had lots of wine ..can't fault place

23 April 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this review! We're so pleased that we could really impress you with the excellent customer service and we're glad you enjoyed your drinks in the sun. Thank you and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Had lovely lunch with friends

Had lovely lunch with friends . Lovely food and quick service . Lovely friendly lady that served us behind the bar .

21 April 2026
Unprompted review
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Reply from Hungry Horse

Fantastic! We're so pleased that we could impress you with the excellent service and the tasty food, we are so proud to have received a review like this and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Always a great place to come out for a…

Always a great place to come out for a family meal. There's always deals on so it doesn't cost the earth. We always go to the ferryboat on the trent, the staff are always friendly and welcoming. Thanks to Maria and Levi for a great service.

20 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Nathan, thank you so much for taking the time to share this lovely review! We're so pleased that we could impress you with the friendly and welcoming service we delivered and we are grateful for you taking the time out of your day to share this review! We'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great pub

Great pub! Lots of room, parking
Lovely all day breakfast and a great pint!
The kitchen staff are very helpful and the bar staff exceptional 🤩
They always are helpful when serving food and drink.
Coffee on tap, pay for one cup drink as much as. You like

20 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Tina, thank you so much for this excellent review! We're delighted to hear that you have always found the team helpful, and have always enjoyed our all day breakfast. Your feedback means everything to us, and we look forward to welcoming you back again soon.

Rated 4 out of 5 stars

really lovely friendly staff good food !

really lovely friendly staff ! new items on the menu absolutely lovely good quality and very tasty !!

18 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Julie, thank you for taking the time to share your feedback. We're delighted to hear that you found the food lovely and team friendly on your visits! We'll be sure to share your kind words with the rest of the team. Thank you!

Rated 5 out of 5 stars

Lovely food and lovely staff thank you…

Lovely food and lovely staff thank you kerrie ur amazing

18 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Katie, thank you for this lovely review! We're thrilled to hear that Kerrie has had such a positive impact on your visits with us. Your feedback means everything to us, and we'll be sure to share it with the rest of the team.

Rated 5 out of 5 stars

Ferry Boat Inn

Ferry Boat Inn
Went with my partner a couple of times in the last couple of weeks and food has been lovely also the staff are very friendly and welcoming which makes our visits great 😊

16 April 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Hi Pamela, thank you so much for the excellent review! We're delighted to hear that you have always enjoyed the food on your visits, and have found the team very friendly and welcoming. We truly appreciate your kind words, and we'll be sure to share them with the rest of the team.

Rated 5 out of 5 stars

Pint pint pint pint

Pint pint pint pint

17 April 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you so much for the glowing review! We're so pleased to hear that you had a positive experience with us recently. Your feedback means the world to us, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

The seagull, portchester

The location, the seagull, portchester for us is in our local village. My dad, the dog and i love coming here. We receive excellent service especially from Fern, who is very bubbly and happy and always greets us and friendly. we love the food. We come to this venue nearly every day for breakfast and lunch.

17 April 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Hi Lisa, thank you so much for the glowing review! We're so pleased to hear that you, your dad and your dog have always enjoyed your visits here. It's also so great to hear that Fern has always provided such great service on your visits, and we'll be sure to pass your kind words along. Thank you, Lisa!

Rated 5 out of 5 stars

Decent service from vicky

Had a few drinks here today and was served by vicky very helpful with local information about the area and good advice on what drinks to have with our lunch will be back shortly

15 April 2026
Unprompted review
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Reply from Hungry Horse

Fantastic! We're over the moon to see this and it's great that Vicky could offer such fantastic advice. Thank you and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Lovely birthday breakfast with family

Lovely birthday breakfast with family, staff were friendly as usual and food was good quality

15 April 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're glad you loved your birthday breakfast and thank you very much for choosing to celebrate with us. We're glad you found the team so friendly and the food great quality and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at…

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the others just tell us where we can find our own). It's the little things that make the difference and make customers feel special

30 July 2025
Unprompted review
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Reply from Hungry Horse

Hi Angela, thank you very much for taking the time to share this. We're so pleased that you enjoyed quiz night and we will make sure we pass on your feedback about the friendly and welcoming service we delivered. Thank you so much and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Very quick service good very good and…

Very quick service good very good and waitress Mary was incredibly helpful

17 February 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We just know that Mary will be over the moon to see this amazing review and we're grateful for you sharing your fantastic comments. Thank you so much and we'd love to welcome you back again soon.

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