Hungry Horse Reviews 

7,733
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, welcoming, and helpful, often going above and beyond to ensure a pleasant visit. The service is frequently highlighted as excellent, with many people appreciating the efficiency and attentiveness provided. Reviewers often find the food to be of great quality, tasty, and served in generous portions, offering excellent value for money. However, some customers also noted inconsistencies with food quality, describing meals as lukewarm, overcooked, dry, or even tasteless. A few other people also felt that the atmosphere could be improved, mentioning issues like sticky surfaces or a run-down appearance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers had positive experiences with service, frequently praising the staff for being polite, helpful, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the food as delicious, excellent, and... See more

Product

Customers consistently note positive experiences with product, with many describing the food as delicious,... See more

Location

Reviewers highlight ambiguous aspects of location, with some finding specific venues like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(7,733)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very family friendly

Very family friendly. Staff are very welcoming and warm. Atmosphere is very welcoming also.

14 May 2026
Unprompted review
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Reply from Hungry Horse

This is exactly what we love to see and it's wonderful that you found us to be so welcoming! We will make sure we pass on your fantastic feedback and we'd love to welcome you back again in the future! Many thanks.

Rated 2 out of 5 stars

Overcooked, dry dinner

My wife and I visited the Hooden Horse at Westwood cross today for lunch. I ordered the tedster burger, which was very nice. My wife ordered the mini mixed grill, which included an over cooked sausage which had a very hard skin, dry on the inside and also a very dry price of chicken breast, which she said didn’t seem to taste quite right. Needless to say, she didn’t eat the offending items. I raised a complaint at the bar and was given a half hearted apology, saying that this would be fed back to the kitchen staff, with no attempt to put things right. We have used the Hooden horse many times when shopping at Westwood cross, having not had a bad meal previously.

14 May 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to hear and we'd really like to take a look into it in further detail, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Care Team who will take a look and can contact you about it from there. Many thanks,

Rated 5 out of 5 stars

Staff are great at the super mare… the best

Staff are great at the super mare ,green king. Under the management of Irene and Jo , always a smile ,polite and great service. Food served quickly and always good. Recommended a must visit.

Allan

12 May 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We know that Irene and Jo will be so happy to hear that you'd describe them as polite and we're impress with the great service. Thank you so much for the positive review and rating and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Ronan was a great host...

Ronan was a great host.... fab food and service

13 May 2026
Unprompted review
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Reply from Hungry Horse

Ronan will be over the moon to see this and it's fantastic that you loved the food and service, thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Excellent service from the bar staff to…

Excellent service from the bar staff to the servers. Libby is an brilliant manager always has a smile for everyone.

2 May 2026
Unprompted review
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Reply from Hungry Horse

This is such an amazing review and we're very happy that Libby could provide such an excellent service and we will make sure we pass on your fantastic comments. Thank you so much and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Lovely meal as always

Lovely meal as always great service from jasmine and Jamie always kind and very talkative can’t wait to see them on our next visit.

11 May 2026
Unprompted review
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Reply from Hungry Horse

Jamie and Jasmine will be over the moon to see this and it's wonderful that we could really lend a hand. Thank you so much for getting in touch and sharing this and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Worth a visit

Called in this lunchtime to the new inn Langston. I went in with my daughter and 2 year old grand daughter. We took advantage of the 2 for £13 offer going for fish and chips and the mac and cheese and the little one had burger chips peas with the strawberries and waffles as a pudding. The food was what you would expect from this sort of establishment it was cheap and cheerful shall we say. It was all piping hot and well cooked. All was eaten we did have to help the little one with the chips and peas. But the thing that made it five star was the staff and service the interaction was stellar. we were really well looked after especially the 2 year old and this was about 4 staff members not one. Can I say we will go back for sure

11 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could impress you and your family with the excellent food we serve at such a great price. We are grateful for you taking the time to get in touch and if we'd love to welcome you back again in the future.

Rated 5 out of 5 stars

Went there early morning for breakfast…

Went there early morning for breakfast and it was very quick and very tasty really enjoyed it will be going there again

11 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review! We're so happy that you loved the tasty breakfast, we hope you'll pop back for another one soon. Many thanks.

Rated 1 out of 5 stars

Hungry Horse Kent should be ashamed

Hungry Horse Kent should be ashamed of themselves making the owners (and dog) of a well behaved larger dog leave because there were children in the play ground and a mother was scared. The larger dog was muzzled and well behaved, while a smaller dog there was loud and disruptive. This is information is from a post of a well followed larger dog breed owner who has written to the pub for 2 weeks without a reply. Shameful behavior.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Food was great and our waiter Joe was…

Food was great and our waiter Joe was so friendly. Great value for money. Will definitely come again.

10 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating, we're so pleased that Joe could impress you with the friendly service we deliver and it's wonderful that we could really help you out. Thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Excellent service and so very helpful…

Excellent service and so very helpful will certainly be returning. A big thank you to wine

10 May 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're glad you had such a good time and we'd love the opportunity to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Service was great, especially Maria

Service was great everyone was very friendly but Maria in particular was brilliant with us and the kids! Would definitely come again!

10 May 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We just know that Maria will be over the moon to see this and it's great that you found us to be so friendly. Thank you so much for the positive review and we'd love to welcome you back again in the future! Many thanks.

Rated 1 out of 5 stars

Hungry Horse Eastern Green Absolutely Disgusting don't go !!!

Hungry Horse. UNICORN EASTERN GREEN COVENTRY
Used to go here all of the time and it was always really packed good friendly staff good atmosphere value for money. But went a couple of weeks ago and myself and my friend were disgusted to say the least.
Firstly the place was empty not a good vibe in the first place . There were 4 staff at a table chatting away on their phones etc etc not a good image.
The barman was ok took our order.
The food came out and to be fair my food wasn't too bad prob 3 out of 5 but my friends was terrible. Salmon sizzler 🤣 no sizzle coming from it . On a plate of overcooked dry onions . Just onions nothing else.
We were going to complain but to be honest we weren't sure of the reaction we would get . We were sat around the corner from the staff that were seated when we arrived they were still there getting louder. 'F'ing and blinding one was saying how she would like to take someone's head off. Great customer service . No-one came to clear table ask if food was ok or if we needed anything else . Disgraceful absolutely disgusting!!!
I certainly will not be going there again . No wonder it is empty . Need to close down or get decent staff including chef that actually give a shit.!!!!!!😡😡

29 April 2026
Unprompted review
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Reply from Hungry Horse

Hi Kim, thanks for getting in touch, we're very sorry to see this and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Care Team who will look into it and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Had a great experience here

Had a great experience here. Recieved a very warm welcome from Emma. We sat out in the patio garden area with a nice little play area for the kids. Food and drink was lovely and very reasonable prices too.

9 May 2026
Unprompted review
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Reply from Hungry Horse

We're so happy to see this excellent review and it's great that you found the prices great too. We will make sure we pass on your kind words to Emma and if we can ever lend a hand again, please don't hesitate to reach out and let us know. Many thanks.

Rated 5 out of 5 stars

When for a lovely lunch with my partner…

When for a lovely lunch with my partner and granddaughter lovely service very friendly lovely food definitely go again

9 May 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We're so pleased that we could provide such a friendly service and it's great that you loved the food. Thank you so much for sharing your comments and if we can ever lend a hand again, please don't hesitate to let us know. Many thanks.

Rated 5 out of 5 stars

Lovely food

Lovely food . And great service from Amie

9 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What an amazing review! We're very happy that you loved the tasty food and excellent service from Amie. We truly appreciate your kind comments and should you ever need us again in the future, please don't hesitate to reach out and let us know. Many thanks.

Rated 5 out of 5 stars

Wow how have we only just found this…

Wow how have we only just found this amazing place
Such a nice bear garden to eat lunch with lovely staff
Served by tom and daisy and they really couldn't be happier, they were very helpful and went above and beyond
Many thanks

9 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What an amazing review! We are sure the Tom and Daisy will be over the moon to see this and it's wonderful that they really went above and beyond to provide the very best service. Thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Macmillian fun day

Macmillian fun day - great day, great atmosphere, music and great food! Friendly staff especially Becky and Tom! Had a great time and for a good cause!

9 May 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We just know that Becky and Tom will be so proud to see this and we will ensure we pass on your kind comments. Thank you for joining in with the day and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Great breakfast

Great breakfast, great service from Paige.

9 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're over the moon to see this lovely review and it's amazing you loved your breakfast. We just know that Paige will be over the moon to have received your lovely feedback and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Jake served us at hungry horse furzton

Jake served us at hungry horse furzton
Lovely friendly guy couldn’t ask for better service

8 May 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're very happy that we could provide such a friendly service and we we know that Jake will be over the moon to see such an excellent review! Thank you so much and we'd love to see you back again in the future. Many thanks.

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