Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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Quick and easy renewal.
I received notification that my Car Insurance was due. So I rang the Winchester Office and was connected to a customer service agent. I was taken through the the normal process of confirming details etc. The premium was acceptable. Within 10 minutes I Was insured comprehensively for another year. So easy. and the Customer Service Agent was so pleasant. Well done.
Extremely helpful when I joined almost…
Extremely helpful when I joined almost at the last minute last year and plenty of warning this year when the renewal time arrived.
Easy with no fuss to provide a reliable…
Easy with no fuss to provide a reliable hassle free service
The staff member who dealt with me was…
The staff member who dealt with me was wonderful.
She took her time to explain every aspect of the applied for car insurance.
It’s great to be insured with such a reliable company. Thank you.
Charged an outrageous amount to cancel…
Charged an outrageous amount to cancel my van insurance after I sold the vehicle.
No claims made or anything. Just a big money grab to get the last penny out of you as you leave. Will not use them again.
Martin was very polite and helpful
The human contact is the best feature…
The human contact is the best feature of dealing with Howden. In their Home and Car team as well as their Travel section - particularly helpful.
Great service & well priced
Have used Howdens for 4 years for our car insurance & recently our house insurance. Every customer service person we have dealt with has been very professional & helpful in helping us find the right level of insurance for the best price. In an age of ever increasing online services & AI chat bots it’s so refreshing to be able to speak with a human being. Also knowing we can speak to an individual in the event of any claim or issues is greatly appreciated.
Professional service
Really happy with the professional service from the team that made the recent renewal a nice experience.
A good policy with a good price
Very friendly helpful staff and most importantly a good insurance policy at a good price.
My policy renewal was emailed to me
My policy renewal was emailed to me, so that I could make any adjustments (if required). On acceptance, my payment was taken from the card registered. I did not have to contact Howdens and, my policy was updated automatically and when I downloaded the app I was able to access my account and documents.
I couldn’t be happier with Howden
I couldn’t be happier with Howdens. Every time I’ve needed to speak with someone, they always put me at ease, and help with whatever the issue may be.
So much so, I’ve even taken out my car insurance with them.
Having just bought a new car
Having just bought a new car , having used Howdens before for both my motorcycles & more recently renewal of my policy for my Navara of which I have recently sold I contacted Howdens insurance to cancel Navara policy but inquire for my next vehicles insurance . When contacting Howdens I spoke with Mia who with patience took me through the whole process giving me very quotes for 2 different vehicles . The service I have received from Howdens Southampton has been First class . I always I receive good value for my money with competitive prices
Very good company helpful and very nice…
Very good company helpful and very nice staff I would recommend
A good job well done
A good job well done . Every one I have spoken to knows what they are talking about or can pass you a specialist
No need to chase they contacted in time.
I didn't need to chase them they contacted me in plenty of time. Clear instructions. When I called to make a minor amendment to the policy she was very helpful.
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