Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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first class service
absolute brilliant first class service from start to finish.
Samuel Reilly the agent I dealt with was so friendly, helpful & professional, couldn’t have gone any smoother.
Brilliant 👊
It was all done online
It was all done online. The renewal premium was acceptable, the cover was adequate, so I just had to wait for the auto renewal. The emails from Howdens were friendly and informative.
Excellent service from start to finish.
I have been with this Company for many years and have always found them to be very honest, competitive along with great products. The staff have always been exceptional in all ways.
We were looking to renew for a further…
We were looking to renew for a further year - the agent we worked with to collate figures for car insurance was really helpful and supportive
We would recommend but advise you don’t take the first figure they offer - they are a safe and trustable company.
Friendly and personal service
Friendly and personal service for insuring a number of business and personal motor vehicles
Always amazing service and so very…
Always amazing service and so very helpful . Always recommend people there . The staff are great. Especially Mrs Jane Spragg
Just so kind,friendly and exceptionally…
Just so kind,friendly and exceptionally efficient and professional. A joy to do business.
Service was very good
Latest review was quite straight…
Latest review was quite straight forward reasonable premium agreed, Stephanie always especially helpful.
Excellent service
Excellent service, very professional quick and easy to sort things out.
Thank you.
The conversation between myself and the…
The conversation between myself and the member of staff was very helpful and very understanding
We left it to them to sort out the best…
We left it to them to sort out the best cover for our needs and they do the rest. You don't have to worry about sorting it out yourself.
Must be about 4 years now with Howden…
Must be about 4 years now with Howden car insurance always competitive on renewal so no hesitation on staying on board.
The staff always helpful its a pleasure when calling someone answers the phone very quickly.
Certainly recommend Howden for insurance with very efficient service.
Very friendly and helpful staff
Very friendly and helpful staff. I think I have got the best cover at what I hope is the best price.
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