Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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Service was very good
Latest review was quite straight…
Latest review was quite straight forward reasonable premium agreed, Stephanie always especially helpful.
Excellent service
Excellent service, very professional quick and easy to sort things out.
Thank you.
The conversation between myself and the…
The conversation between myself and the member of staff was very helpful and very understanding
We left it to them to sort out the best…
We left it to them to sort out the best cover for our needs and they do the rest. You don't have to worry about sorting it out yourself.
Must be about 4 years now with Howden…
Must be about 4 years now with Howden car insurance always competitive on renewal so no hesitation on staying on board.
The staff always helpful its a pleasure when calling someone answers the phone very quickly.
Certainly recommend Howden for insurance with very efficient service.
Very friendly and helpful staff
Very friendly and helpful staff. I think I have got the best cover at what I hope is the best price.
FULL STEAM AHEAD! We have been with this company and its…
We have been with this company and its predecessors for twenty-five years. Had to make a couple of small claims over that time. All dealt with generously and speedily.
Prices are competitive and realistic.
Very happy with cover and quote which…
Very happy with cover and quote which is why I renewed, however fortunately I have not needed to make a claim so cannot say how efficient they would be, but staff was very helpful when renewing.
Prompt attention to our needs with very…
Prompt attention to our needs with very pleasant staff
We would recommend them
Howden found me a great deal they…
Howden found me a great deal they listened to my requirements and delivered for a second year running.I would highly recommend howden to anyone for insurance.
Prefer to have a person deal with any…
Prefer to have a person deal with any claim event, rather than simply ticking boxes.
A returning client
A returning client. Howdens looked for a cheaper quote in both car and house insurance. Very helpful and good comms fairplay. And no foreign call centres. 😊
They help to get the best prices for…
They help to get the best prices for me. Very helpful and friendly
Talking face to face
Talking face to face. Also the staff in maidenhead are very helpful.
Extremely helpful.
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