Hiperrentacar Reviews 

Best renting experience ever. I paid for 2 days + young driver fee + 20€ insurance as i don’t trust these car agencies. Everything went well, I dropped off the car very dirty due to the roads I took. They didn’t mind at all. Didn’t even check the car when i came back, only gave them the keys and showed the fuel receipt (less than 5km as stated in the rules) and filed the reimbursement of the fuel caution.
I wish it was all over Europe. Best service.

We rented a car for 9 days (no discount full fare and very inflexible actititude) they didn’t accept to extend by phone and forced us to go an office to do it. Then we called to ask to 90 minutes extra (after 9 days rent) and mr. Javier Coll was totally unfriendly and rude and refused and wanted to charge 14 euro one hour! I strongly suggest to choose Wiber is much better and friendly!

Hired a car in mallorca on september and everything was just perfect. Booked a seven seater and got nearly brand new opel combo with loads of extras. Deposit was transfered to my account straight away after they checked a car. Also transfer from airport to parking is very fast so dont let that fact to put you away from this company.

Like many others went to this rent a car because of the reviews. Rented a car in alcudia ( Mallorca) and the office is super normal, but the cars are awful. All old and full of damages and scratches. We rented a category E ( seat Ibiza or similar) and we got an old fiat punto full of damages and with close to 80k kilometers needing service. 2 days after with the car it started leaking a big amount of water under the car, we drove back to the car rental agency which the woman said and quote “ I’m not a mechanic but the car is okay to drive it’s the air conditioning for sure”. Note we didn’t have it on at the time since the car was parked after a long drive and the a/c was off, also made lots of noises after it started leaking. So the answer of the woman at the agency simply said “ it’s not our problem, and we don’t have more cars so have a nice holiday”. We were treaded in a very rude way and left with no solution. Now driving it we don’t feel secure and afraid of just being stranded on the side of the road and the biggest problem is most of the places in the mountains and prettiest beaches don’t have a phone signal so there is no way to call for help. Shortly after we arrived to complain about the car another customer arrives complaining about a Renault Clio with completely worn out brakes which is totally unacceptable. We filled a complain at the agency. To conclude we advised like other comments say to be very careful with the cars they give you because most of them we see on the road from them are quite old and big mileages for rental cars compared to other cars agencies which they are all new. Maybe look at other options to rent your car since there are tons of other agencies around.

Speedy airport pickup/drop off, reliable car and swift return without any issues. Although more expensive to rent the car than others, it was worth it as there was no stress or additional charges incurred.

Like others I read great reviews of Hiperrentacar and was attracted by their fair fuel policy (really just full to full which others offer) and inclusives thus avoiding the hard sell on arrival.
It's a while since I hired in Europe so I could have been more on the ball. The first car a Seat Leon had done over 80,000 km - after 40 or so km when the car started smoking I realised that there must have been some problem when I picked up the car. So the first problem was this car was not fit to hire out.
Second issue - when I rang local office, one of the employees said it would be the clutch and it would be my fault (negligent driving, lady) for which I would be charged !!
Third issue - we reported the problem about 4-5 pm and the car was not replaced until after 11 the following day, during which time I was left feeling very anxious and we lost time from our holiday.
Some people mention they get new cars - the first one I was rented was 2003 and the second was a bit newer with lots of scratches.
Two of the employees were sensible and in the end my credit card was unblocked without problem.
I might still rent with Hiper but will be a lot more careful before I set off.

Hired a car in Mallorca with these guys. Fantastic service, super quick to pick the car up and everything in good condition. No upsell rubbish and just a genuine decent service. Recommended.

Very good service. Pick up at the Airport directly and fast. We get a better car than expected and it drove perfectly. We doesn't had to pay more.

The deposit was paid back directly as mentioned. Friendly people. So next time again with Hiper on Mallorca. Thank you very much.

We rent a car right now for a period of 10 days. So we expected to receive a proper car. At first it looked that way with a Seat Leon, but they gave us a car with a tire that looses pressure. We had a fule insurance and could have replaced the tire for free as we discovered later on, but they didn"t tell us and gave us a Fiat Punto. According to them this is the only option and we are forced to agree with it. They couldn't fix Or change the tire. I think they won"t fix it and rent it to other clients,

I have rented cars from Hiper for a number of years in Mallorca and have always found their service to be excellent.
I always collect the cars at the airport office,a short mini bus ride away in C’an Pastilla, which gets you away from the chaos at the in airport rental companies.
Their are always a number of staff working to ensure waiting times are kept to a minimum and I am usually offered a choice of cars where possible, I usually book a small 5 door car and have been offered a choice of Opel Corsa, Fiat Punto, Skoda Fabia etc. One staff member even asked what colour I preferred.
The cars are not always brand new and have their fair share of scratches and dents, but are generally clean and well maintained.
I did once have a small mechanical fault with a Skoda Fabia, an engine warning light appeared, I took the car to the local Hiper office in Alcudia just to get it checked out, they took a look and 5 minutes later brought out an identical replacement car for me. Hiper have offices in most towns and resorts in Mallorca which is convenient if you should encounter any problems, and the local staff will assist you regardless of which office you collected the car from.
Returns procedure is just as efficient, a quick check for damage and that the fuel tank is full and then onto the mini bus to go back to the airport.
Overall highly recommended, other rental companies could learn a lot from Hiper

Rented a car for 9 days in June. Everything went smootly, the minibus in Palma was already waiting for its passangers. Good organization, no shady business. We got a new car in great condition, we took the Hiper Plus insurance (I would recommend it if you want peaceful holiday since traffic in Majorca is wilder than in central Europe and paraller parking can be difficult). They blocked maybe 70€ as a deposit for fuel and returned immediately as we showed them the reciept from the gas station. No other deposits needed, no hidden charges, everything went according to our online order. Return went smoothly, they checked the car and even though it was a little bit dirty with sand inside the car, they didn't have any problem and we were on our way in less than 10 minutes.

I would recommend it for anyone who doesn't want to deal with shady rental businesses as this seems to be a norm in many countries. They are a little bit more expesive than their competition but it was worth it because we didn't spend our holiday living in fear of returning the car and getting scammed.

I've just returned from a week in Menorca with my family. We used Hiper based on the reviews we'd read on Trustpilot and they were 100% spot on. The mini bus is efficient enough and outside of it taking a little longer as they were training a new member of staff once we arrived, the whole process was super efficient and as other people have said, no stupid hidden charges! The first car's air con didn't work, so within minutes was replaced with a second newer car. Its no frills, but 100% honest and upfront so you know exactly where you stand. We will absolutely be using these guys again next time

Hiper rentacar Palma de Mallorca
Quick and easy reservation on the internet. Quick and easy transfer in the airport. Paperwork 3 minutes. Car right outside.
Return of car took 5 minutes, we had made at light bruise on the back bumper, but no fuzz, covered by the standard insurance.Quick transfer to the airport. Car was ok.
Hiper was chosen by the following reasons:
Good reviews. Drivers age 72+. Price for 2 drivers not prohibitive.
My best recommendations.

The only rental company I would ever use at Palma. I have read horror stories from people using others, so chose Hiper - twice now and never a single problem. Don't be put off by the mini bus to the rental location. It's quick, efficient and the staff are friendly and helpful. No high pressure insurance sales pitch and no mysterious charges later. All in all a highly recommended company in an industry full of sharks.

Hiper is always my first choice rental company to use in Ibiza. They are reliable, fairly priced and by far offer the best customer service of all the rental companies I have used. I have been unfortunate enough to return a brand new car damaged, however their handling of the situation was more than I could ever have expected. Despite a scrape on the rear bumper and having damaged the sill on a hidden rock, they told me not to worry about it and I was refunded my entire deposit. Without doubt, I would have lost my deposit with every other rental car company on the island. I had an excess damage waiver policy and despite them knowing they could claim against this, they're realistic that the cars end up scraped on this island and don't take the Mick. You can certainly rent a car cheaper on the island than with Hiper, but there are no hidden extras with them (which means they often match the price of the cheaper rentals with the hidden extras added on) and the quality of the service means they achieve excellent value for money.

I lived in Mallorca for 8 months in 2017-18. Used Hiper around 8 times in this period from 2 separate offices. All deals were super cheap (around 10 - 12€ per day). Not once did they cause problems for me on pick up or drop off. I have annual insurance so I never paid for the extra cover that all firms try to sell and not once did they complain or insist. Cars were all fine on a sensible full to full fuel policy. Perfect company in an industry full of horror stories! Highly recommended.

Hiper rent a car continues to provide the best service as I have come to expect. Everything is so easy and hassle free. Cannot fault these guys and will be renting from them next year.

Hiper rent a car in Menorca airport: 28/09-01/10
I tried them for the first time this end of September-beginning of October and it is really worth it.

Good service (pick up from the airport), good price and professional staff.
The car had only 7000 Kms and was working perfectly well.

Alex Ros

Rented a car in Mallorca. They do not try to force additional insurance. I paid by debit card so I had to leave 1000e deposit, got it back as agreed.

We rented a Opel Corsa in Ibiza. Twice we got stuff stolen from the car, when it was locked. They didnt have to break windows to get in. They simpely opened it with some key or other tool. The car hence did not live up to its most important function, safety!

Stolen in 5 days:
1 Macbook bro (hidden under spare weel)
600 euros