Highlegalsolicitors Reviews 

44
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the legal staff for their exceptional professionalism, rapid response times, and relentless dedication to getting property transactions completed smoothly and efficiently. Consumers state that the team provides clear communication, valuable legal advice, and reassuring guidance throughout the entire house purchasing and selling journey. Many people emphasize that solicitors go above and beyond to support clients, even working outside normal office hours to ensure successful outcomes. Some reviewers were not happy with the customer service, mentioning frustrating communication delays, unhelpful phone responses, and a dismissive attitude from certain staff members.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently expressing immense satisfaction and praising the... See more

Response time

Consumers find response time to be positive, as reviewers frequently highlight fast replies to emails and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

​🌟 Five Stars! Highly Recommend! ​Used this firm for my conveyancing, and the service was outstanding. Everything was handled professionally and, crucially, completed within the stipulated time fram... See more

Rated 5 out of 5 stars

This company was assigned to me via Home Legal Direct. Rachael Fryer dealt with my conveyancing. She was very efficient. Answered my calls and emails straight away. Very impressed with her and wou... See more

Rated 5 out of 5 stars

I found High Legal on the internet and my partner was skeptical. It wasn’t an easy sale. The buyers solicitors were slow, and the buyers lender asked one question a week. But Rachel was great: calm... See more

Rated 5 out of 5 stars

Jane Burns is the best conveyancing solicitor I have ever had the pleasure to work with. Her advice and her astute observation of the trickiest of situations made, what a one point seemed an impossibl... See more


Company details

  1. Legal Services
  2. also in
  3. Conveyancer
  4. Employment Attorney
  5. Family Law Attorney
  6. Immigration Attorney
  7. Mediation Service

Written by the company

We are a multiservice law firm with solicitors and barrister who have decades of experience in all areas of civil law matters and are able to assist you with excellent service but at affordable rates. Our services range from General litigation, Employment, Family, Commercial, Regulatory and Compliance, Immigration and Wills, Probate and Property. We look forward to hearing from you. Kind regards High Legal Solicitors also trading as High Legal Services. High Legal Solicitors High Brake House Accrington, Lancashire, BB5 6LZ, UK Phone: 03301 339317 Email: ss@highlegalsolicitors.co.uk Web: www.highlegalsolicitors.co.uk Please note we are also able to provide face to face meetings in London, Southampton and Accrington


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(44)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This solicitor was great!

The solicitor was great - she explained matters very clearly and updated us continously through our application. Our matter was highly complex but they handled it very well and and efficiently.

I would definitely recommend them to others and use them again!

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Complete silence after asking for deposit payment!

They were attentive at first but as soon as they asked for a deposit payment, everything's gone silent.
It's now been over a month since I sent my last communication and I've still not had a reply which suggests they're expecting people to pay a deposit and then ignoring people.
I'd be very cautious with High Legal Solicitors as I'm concerned they could be tricking people into sending money.

23 October 2025
Unprompted review

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