Highlegalsolicitors Reviews 

44
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the legal staff for their exceptional professionalism, rapid response times, and relentless dedication to getting property transactions completed smoothly and efficiently. Consumers state that the team provides clear communication, valuable legal advice, and reassuring guidance throughout the entire house purchasing and selling journey. Many people emphasize that solicitors go above and beyond to support clients, even working outside normal office hours to ensure successful outcomes. Some reviewers were not happy with the customer service, mentioning frustrating communication delays, unhelpful phone responses, and a dismissive attitude from certain staff members.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently expressing immense satisfaction and praising the... See more

Response time

Consumers find response time to be positive, as reviewers frequently highlight fast replies to emails and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

​🌟 Five Stars! Highly Recommend! ​Used this firm for my conveyancing, and the service was outstanding. Everything was handled professionally and, crucially, completed within the stipulated time fram... See more

Rated 5 out of 5 stars

This company was assigned to me via Home Legal Direct. Rachael Fryer dealt with my conveyancing. She was very efficient. Answered my calls and emails straight away. Very impressed with her and wou... See more

Rated 5 out of 5 stars

I found High Legal on the internet and my partner was skeptical. It wasn’t an easy sale. The buyers solicitors were slow, and the buyers lender asked one question a week. But Rachel was great: calm... See more

Rated 5 out of 5 stars

Jane Burns is the best conveyancing solicitor I have ever had the pleasure to work with. Her advice and her astute observation of the trickiest of situations made, what a one point seemed an impossibl... See more


Company details

  1. Legal Services
  2. also in
  3. Conveyancer
  4. Employment Attorney
  5. Family Law Attorney
  6. Immigration Attorney
  7. Mediation Service

Written by the company

We are a multiservice law firm with solicitors and barrister who have decades of experience in all areas of civil law matters and are able to assist you with excellent service but at affordable rates. Our services range from General litigation, Employment, Family, Commercial, Regulatory and Compliance, Immigration and Wills, Probate and Property. We look forward to hearing from you. Kind regards High Legal Solicitors also trading as High Legal Services. High Legal Solicitors High Brake House Accrington, Lancashire, BB5 6LZ, UK Phone: 03301 339317 Email: ss@highlegalsolicitors.co.uk Web: www.highlegalsolicitors.co.uk Please note we are also able to provide face to face meetings in London, Southampton and Accrington


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(44)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and efficient service always given.

Rachel Fryer and colleagues were on the ball throughout the whole conveyancing process and their response time on queries was excellent.
Having dealt with a number of internet conveyancing companies over the years, we can without doubt state that High Legal Services have been the best.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

This company was assigned to me via Home Legal Direct. Rachael Fryer dealt with my conveyancing. She was very efficient. Answered my calls and emails straight away. Very impressed with her and would use and again and recommend.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I needed to expediate a sale with a…

I needed to expediate a sale with a former property to be able to complete another mortgage. I was supported through the process by Jane Burns at the company. Jane responded to calls/texts/emails promptly, always with any requested information. Jane was open, frank and consistently worked to ensure the sale went through within the needed time frame. I couldn't recommend the service, or Jane, anymore thoroughly. Thank you.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Rachel Fryer was very quick to answer…

Rachel Fryer was very quick to answer emails even out of office hours. She went above and beyond and worked so hard despite several challenging problems, to ensure that contracts were exchanged as early as possible.
I would recommend her to anyone.
High Legal claim to be 'client-focused '. Our experience is that they certainly are.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

TRANSFER OF EQUITY…

I WAS UNDERGOING A TRANSFER OF EQUITY FOLLOWING SEPARATION FROM MY PARTNER OF 23 YEARS, SO WAS KEEN TO EXPEDITE THE PROCESS. HAVING TRIED ANOTHER LAW FIRM WHO FAILED MISERABLY TO PERFORM THIS RELATIVELY SIMPLE PROCESS. I THEN TURNED TO HIGH LEGAL SERVICES WHO COMPLETED THE TASK IN LESS THAN TWO WEEKS. I RECOMMEND THEM UNRESERVEDLY!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Flat sale

Was really happy with the service provided by Rachael during the sale of our flat. She really knew her stuff when it came to share of freeholds and was really focussed on providing a great experience for the customer.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

We’ve found them very very good

We’ve found them very very good. Would definitely use them again. Quick responses, was able to compete a Declaration of trust with a very quick turn around. Would definitely recommend. Jane was brilliant

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Good & competitively priced conveyancing Service

Flat sales/purchases are never easy, due to the added complexities of leasehold & block management, and generally involve a compulsory nervous breakdown some point along the process!
Selling my flat was no exception, with the multitude of complex red tape and enquiries that came my way from the purchasers solicitors.
And this is why it was so great to have someone as calm, kind, experienced, and professional as Rachel on my side along the process.
Rachel worked effectively and efficiently, and got the sale over the line where others may have faulted.
Thank you!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Rachel handled sale of a property and…

Rachel handled sale of a property and also an auction purchase of another property. She was very thorough and professiona,and provided sound legal advice during the course of the transactions .

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing

"Jane was incredibly helpful and kept me updated throughout the entire process. The work was completed on time, and I will definitely be using High Legal Services again."

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I would put a 0 star if I could...

I would put a 0 star if I could...
Our experience with High Legal has been unforgettable, and not for the right reasons.
We chose HighLegal for to act on our behalf for conveyancing our house sale, but the experience was utterly abysmal.
From the beginning communications, all the forms held spelling mistakes, grammatical errors, incorrect names and quotations, which didn't give us much hope.
However, we expressed our concern and attached our return paperwork (correctly all of their issues), hoping it would highlight the issues and they would actively rectify moving forward. We waited on a response to update us on progress, or just generally on the form data, but it was silence.
We thought they may be busy responding to buyer solicitors and Estate Agents, so didn't want to pester too much, only to find out they never *ONCE" responded to any comms from our Estate Agent or Buyer nearly 1.5 months later....
We agreed enough was enough and removed High Legal from our case. It has put a painful delay in our sale and cause friction with the chain we are in due to their incompetence.
On the day of terminating their work with us, we had rang the office around 4 times, left 2 emails, to no avail. On sending the formal written termination email, they responded in record time asking us what our bank details were to refund the fees...
Very bizarre way to run a business.
If I were you, I wouldn't not use this firm for conveyancing, or for anything to be honest.

17 March 2026
Unprompted review

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