Hertz Car Sales IRL Reviews 

253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, professional, and transparent throughout the entire purchase process. People also deeply appreciate the exceptionally smooth user experience and efficient service when acquiring a new vehicle. Consumers note that representatives go above and beyond to answer questions and ensure everything runs seamlessly. Some reviewers were not happy with unexpected mechanical problems, faulty parts, or missing items after completing their vehicle purchase. A few buyers noted that resolving these unexpected issues or getting a response regarding missing accessories proved difficult.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their car-buying journey.... See more

Service

Customers had positive experiences with service, describing the overall process as smooth, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for going above and... See more

Product

Users describe positive interactions with product, expressing that their vehicles arrived in perfect... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Charles for look after me

I received a phone call like every year to upgrade my car. Strange I was off and took an appointment to view the differents choice. As soon I got there I had a big feeling with Skoda scala. I went for a small road trip and I really liked. I gave back my Renault Clio after 5 years. On the same day I have got a very good deal . After transfer my insurance I was ready to start a new adventure.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service which delivers a wonderful car buying experience

I recently purchased a car from Cormac in Hertz Car Sales, South Dublin. I have bought a number of cars over the years and this time it was the most efficient process I have seen to date. Cormac and the staff were easily the nicest and friendliest I have come across and the whole experience was very pleasant. The car was fully ready with all documents when I got there and presented in new condition. Finance arrangements were completed seemlessly and in record time. I will certainly go back to Cormac next time.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Just bought my first car

Just bought my first car, it was a great experience from start to finish , Sean was very attentive and helped me with anything I asked .. would reccomend going there.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

It is my second time buying off Hertz…

It is my second time buying off Hertz and yet again they make the experience so much easier, especially if like me you like to know exactly what you are getting yourself into. All is always clear from A to Z, car is professionally serviced and prepared for you to enjoy the most of it and all paperwork is done for you. Peter OMeara, thank you for your professional and kind service. It has been a pleasure to meet you and your colleague and till the next one cause I will definitelly be going back 😊

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Went out for a browse, Sean approached to help, he was friendly and knowledgeable. Listened to exactly what I was looking for. Would recommend for the professionalism, friendliness and how easy the entire process was made.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant experience start to finish.our sales man was Arron he couldn't have been more helpful was a very good and quick sale he set everything up for us we are delighted with our new dacia sandero stepway great experience and lovely car 🚗 thanks for everything 👍

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Quick professional and friendly :)

Quick professional and friendly :)
I had a lovely experience with Killian when buying my Kia sportage. He was so informative, very friendly and helpful.
Killian made the process go so smoothly and followed up with us in the weeks after to make sure we were happy with our purchase. Would highly recommend. Thanks to Killian & the team.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Being straight and honest and friendly

Cormac our sales man we dealt with was very professional and got back to us on any query we had. And got the sale going through without any sales talk. He was very straight and fair and very nice to deal with. We were very happy and would recommend him and Hertz sales to anyone

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Hertz

Raymond was the chap that helped me buy my new 22 Nissan micra. Very accommodating to my needs and was a pleasure to deal with. As for my new car i absolutely love it. Thanks Hertz limerick!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the two…

I had a great experience with the two Sean’s. They were very patient with me as there were a lot of delays on my end. Sean was very respectful and immediately responded to all queries I had. I would definitely use this garage again and would recommend others do too for all future car purchases.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Back to the guys for an upgrade and can…

Back to the guys for an upgrade and can safely say I will be back for all my future cars.. Sean was amazing in getting all paper work sorted. So helpful and detail focused.. Cormac was there in the day for collection and made it an amazing experience and went above and beyond going through everything with me.. over turning around from enquiry to collection keys was only a few days. I couldn’t be happier with service I received

9 April 2024
Unprompted review
Rated 5 out of 5 stars

I am so grateful to hertz specially…

I am so grateful to hertz specially David, I had trouble with my personal bank in having a car loan application and with hertz everything plays smoothly, settled the transaction with in 30 min and got the car within 24 hours, now I am enjoying every single ride with the fantastic car I recently purchased. More power to hertz car sales…

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Stress free service

Made a recent purchase from Hertz Dun Laoghaire and I have to say it was fairly stress free, Stress Free for me anyway 😉 but I probably had Cormac Smyth well stressed with all the questions and concerns I had but he was always quick to reply with pictures or paperwork and he wanted everything perfect before I would make the flight to collect my Car.
10 out of 10. And would Definitely purchase from him again

5 April 2024
Unprompted review
Rated 5 out of 5 stars

The service is tailored to the customer…

The service is tailored to the customer in order to meet all the needs. Though Hertz speaks professionalism and competency.
I’d highly recommend Killian who I dealt with, absolute delight and gent of a man. Got a Skoda Kamiq who he went out of his way to personally deliver it to me from Limerick!

10 April 2024
Unprompted review

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