Hertz Car Sales IRL Reviews 234

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and making the car-buying process smooth and enjoyable. Many people highlight the excellent customer service, noting that queries were answered clearly and efficiently, and that the team went above and beyond to assist them. Consumers are also very satisfied with the quality of the products, describing cars as being in perfect condition and meeting their needs. The overall user experience is frequently described as easy, stress-free, and quick, with many appreciating the personalized attention. However, some customers also noted issues with after-sales support, mentioning difficulties when problems arose with their purchased vehicles. A few people reported being dissatisfied with the company's response to car issues after the sale was completed, indicating a lack of assistance in resolving these problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers consistently report positive feedback about the service. Customers frequently praise the... See more

Product

Users describe positive interactions with the product. Many customers are delighted with their new cars,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as easy, smooth, and... See more

Based on these reviews

Rated 5 out of 5 stars

5 Star Service! Ryan Vernon and his Manager Cathal were outstanding. They provided fantastic customer service. I live in Cork and bought the car from Dun Laoghaire. Ryan kept me up to date every step... See more

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

The whole process was made very easy by the team at hertz. Reserved a car in the evening, got a call the next day from Sean who was very flexible with organising a test drive. Communicated everything... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 1 out of 5 stars

Horrendous experience- lied about the brake pads being replaced recently to my face. There was oil leaking in the engine area and alternator broke. All of this within 3 months of owning the car. In Se... See more

Company replied

Rated 5 out of 5 stars

I had a lovely experience from the moment I contacted Gerry, right through to driving home in my new car today. Gerry took the time to send me a personalised video of the car I wanted and made th... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more

Rated 5 out of 5 stars

Mark was really great in helping me figure out which car best suited my needs. I'm very happy with the vehicle and found it competitively priced, even when benchmark price testing similar outside of... See more

Rated 5 out of 5 stars

I dealt with Souhail with the purchase of my Dacia and he was an absolute gent right the way through the process. Always happy to answer questions, sent on a 5min video of the vehicle on enqui... See more

Rated 5 out of 5 stars

Bought my Opel Grandland X from this location. The car is absolutely fantastic and looked after really well. Sohail helped with everything really proactively. Couldn’t be happier with the service and... See more

Rated 5 out of 5 stars

I dealt with Sean on north circular road. The service was amazing I got the perfect family car affordable and reliable. The guys are very flexible with deposits incredibly helpful. Even brought the ca... See more

Rated 5 out of 5 stars

Genuinely a lovely experience dealing with Sean at Hertz! Explained everything so well and when I had any questions, he answered in a very clear way! Such a great experience and would definitely recom... See more

Rated 5 out of 5 stars

An Unbelievably Smooth & Exceptional Car Buying Experience with Sean!!! I recently purchased a Kia picanto and my experience was so good from start to finish. Sean was the absolute cornerston... See more

Rated 5 out of 5 stars

I would just like thank the crew at Hertz Car Sales especially Gerry in the South Dublin branch and Soulhail in the North Dublin branch for their excellent customer service and making the process of p... See more

Rated 5 out of 5 stars

Bought a car there last week. The experience was excellent. Matthew was really helpful in answering all my questions regarding quality checks and in arranging the paperwork and a fair price on my trad... See more

Rated 5 out of 5 stars

Thanks to Sean, for quick and easy guidance through out the sale. Appreciate your efforts in providing all the details requested and thorough follow-up in closing. Car (Corolla Cross) looked fabulous... See more

Rated 5 out of 5 stars

Visited Hertz car sales on Saturday last, took 2 cars for a test drive, unfortunately we didn't buy on this occasion but Kevin was very helpful. Thank you Kevin.

Rated 5 out of 5 stars

I recently purchased a car from Souhaill, and the experience was outstanding from start to finish. He was professional and genuinely focused on helping me find the right car, not just making a sale.... See more

Rated 5 out of 5 stars

My experience of buying a car from Hertz Car Sales was extremely positive, all questions were answered clearly and nothing was too much trouble. Thanks Souhail for a very professional service. I would... See more

Rated 5 out of 5 stars

I bought my car yesterday on Hertz north. I was looking for it a long time and Souhail always was highly professional and attentive, telling me about the car, prices and advantagens of every models an... See more

Rated 5 out of 5 stars

I had a great experience buying my car from Hertz Car Sales in Cork . David was extremely helpful and pleasant, making the entire process easy and stress-free. If you’re buying a car here, I highly r... See more

Rated 5 out of 5 stars

Easy and clear online communication. Very fast finance approval with good rate. Extra supportive and welcoming stuff member - Aaron. I highly recommend to anyone looking for a car to consider Hertz sa... See more

Rated 5 out of 5 stars

I bought a car last week from Souhail at Hertz Car Sales and it was an excellent experience. From initial enquiry to finishing the purchase nothing was too much trouble for Souhail and I would highly... See more

Rated 5 out of 5 stars

Kevin was there on his day off and was great. Superb customer service and I made my decision to buy the car right away. Great to explain the entire process and I'm very satisfied. 10/10, super recomme... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Five Stars for Hertz Car Sales Dublin I was completely stuck for a car for work, and Mark and the team at Hertz Car Sales in Dublin came to the rescue in the best way possible. They had... See more

Rated 5 out of 5 stars

I’m very happy with my Renault Clio purchase. Aaron was extremely professional, kind, and really took the time to find the best option for me. The whole process was easy and pleasant, and I felt well... See more

Rated 5 out of 5 stars

Where do I start - my father was going through a crisis with his car and from start to finish Souhair at North Circular Road was professional and knowledgeable about what kind of car we should go for.... See more

Rated 5 out of 5 stars

I have tried all the car companies at Dublin Airport over last 25 years. Trust me Hertz is the best in the end. Great service. Great staff and cheapest in the long run.Miss Nelly is amazing and runs a... See more

Rated 5 out of 5 stars

I had a pleasure meeting Souhail which was very gently explaining everything and showing the importante details in the deal, lovely person. I pretend do it again in the future when needs a new car.

Rated 5 out of 5 stars

We bought a Skoda Octavia from Hertz Cars Sales Blarney a few weeks back. I dealt with Kieran and Graham. They were so helpful and did all they could to make the sale fast and easy. I would highly rec... See more

Rated 5 out of 5 stars

Dealt with Dan in Hertz Blarney. He was so helpful. Great for following up with any questions or queries, very personable, and made the process of trading in my own car and purchasing the new car so e... See more

Rated 5 out of 5 stars

Very good service from start to finish. Personal video was very helpful. Matthew handled everything in a few hours and drove home same day very happy. Wouldn't hesitate to recommend them

Rated 1 out of 5 stars

If I could give a zero I would. Bought a car here a couple months ago. The car has been giving constant trouble. Continuously ring and get empty promises about call backs and no solution to help... See more

Company replied

Rated 5 out of 5 stars

I recently bought a car from Hertz Car Sales and Mark gave me all the support I needed, from helping me decide which car to buy to the entire purchasing process. I highly recommend Mark's work.

Rated 5 out of 5 stars

Gerry was fantastic, and great from the day I spoke to him in the phone. Gerry went out of his way to come and look at my car when I wasn’t in a position to drop it down. Very easy and straightforward... See more

Rated 5 out of 5 stars

Aaron from Hertz in Cabra it’s professional person in this company. Give me time, support, and very nice and calm contact. Now 1 week I have more beautiful car in Dublin. Peugeot 2008. God bless f... See more

Rated 5 out of 5 stars

In recent months I was enquiring about a car in Cork, Stephen was excellent throughout my search. However I found the car that suits me PERFECTLY in the South Dublin branch where Gautham and Gerry wer... See more

Rated 5 out of 5 stars

Great experience from start to finish with Hertz. Made as seamless and hassle free by Sean on North Circular Road Dublin.

Rated 5 out of 5 stars

What impressed me the most was Souhail’s patience in every detail. He made sure to explain the car step by step, answering every single question I had with great attention and care. He is extremely p... See more

Rated 5 out of 5 stars

Highly recommend hertz Dan was so helpful and efficient... professional and genuine made the entire process of changing the car stress free! Thanks again Dan..

Rated 5 out of 5 stars

Would absolutely recommend Hertz Sales for their great staff and pricing plans. Daniel was super helpful and patient with all my queries.

Rated 5 out of 5 stars

I went in hertz last Saturday just to get an information. And then I met Stephen there. So yesterday just went to collect my new car. I highly recommend him.

Rated 5 out of 5 stars

Excellent experience from beginning to even after the purchase, especially thanks to Souhail who made me feel at home while searching for the best options for me. Highly recommended.

Rated 5 out of 5 stars

Excellent experience buying my car this week. It was a smooth service from start to finish. Very friendly and informative staff. Would definitely recommend them for car sales.

Rated 5 out of 5 stars

Had the absolute pleasure of meeting and dealing with Aaron Lawes who went above and beyond to make the purchase stress and hassle free on the day . Gave me all the time in the world showing me the c... See more

Rated 5 out of 5 stars

I had a great experience buying my car in Dun Laoghaire. Gerry was very friendly and personable. He answered all questions about the car. Very happy with my experience

Rated 5 out of 5 stars

Great dealer to make your first car purchase! Everything went smooth and fast, Souhail did a great job informing me about the vehicle I wanted and made everything easy for me to understand. Thanks eve... See more

Rated 5 out of 5 stars

Just collected my new car today from Gerry. Absolutely delighted with the service and overall experience. Would highly recommend to anyone looking for a new day! Barbara

Rated 1 out of 5 stars

I purchased a Ford Puma a little over a month ago, was very happy with it until I tried to put petrol in the car. The attendant at the garage tried to help but agreed something must be wrong. Tried a... See more

Rated 5 out of 5 stars

Very accommodating. Gerry O Dwyer ,sales executive in Dunlaoghaire branch was very helpful to me. Well explained about the car I had.


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info


4.8

Excellent

TrustScore 5 out of 5

234 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

5 Star Service

5 Star Service! Ryan Vernon and his Manager Cathal were outstanding. They provided fantastic customer service. I live in Cork and bought the car from Dun Laoghaire. Ryan kept me up to date every step of the way, the turnaround time was fast, the car was in mint condition. Full transparency as well as far as the history of the car was concerned. Finance was arranged within a couple of hours and the car arrived in Cork in perfect condition… looks and feels brand new. This is my 2nd car from Hertz Car Sales & I can’t recommend them highly enough! In particular Ryan, who was just fantastic to deal with

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I have tried all the car companies at…

I have tried all the car companies at Dublin Airport over last 25 years. Trust me Hertz is the best in the end. Great service. Great staff and cheapest in the long run.Miss Nelly is amazing and runs a great team at Terminal 1 & 2. Always a happy experience.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a lovely Skoda…

I recently purchased a lovely Skoda Octavia from Hertz Car Sales in Dún Laoghaire. Jack was a pleasure to deal with from start to finish and was always at the end of the phone whenever I had any questions. He couldn’t have been more helpful throughout the whole process. Highly recommended!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Souhair.

Where do I start - my father was going through a crisis with his car and from start to finish Souhair at North Circular Road was professional and knowledgeable about what kind of car we should go for. Safe to say he is an elite car salesman. Go to him for any of your car woes and he'll be the man to sort you out.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Have recently bought a car here

Have recently bought a car here. Vw T-Roc. I dealt with Darren. I would highly recommend him as he was extremely helpful. Couldn’t be happier with the service he provided and my new car

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I GOT MY LIFE BACK

Well I must say I had a great experience, when I thought all hope was lost at getting a good car for myself, they turned up and were of great assistance, one of the staffs by the name Sean was great, he madr sure i had a good deal and a great experience, i say their staff at the Dublin office North circular are the best, very helpful, Nice and very professional, they make you feel welcomed and I cant stop saying thank you to them.
Having a brand new lovely car us like having my life back

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Hertz Car Sales

Great experience with Hertz Car Sales! Kevin was very helpful, professional, and made the whole process smooth and stress-free. The pricing was transparent, and the car was in excellent condition as described. Highly recommend!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

A stress and hassle free purchase made easy by Aaron

Had the absolute pleasure of meeting and dealing with Aaron Lawes who went above and beyond to make the purchase stress and hassle free on the day . Gave me all the time in the world showing me the car I was interested in and answering my many questions that I had . He had such a lovey manner and is such a valuable asset I feel to Hertz .

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience with Hertz Car Sales

I recently purchased my Toyota CHR 2024 from Hertz Car Sales, and I couldn’t be happier with both the car and the overall experience. From start to finish, the service was exceptional.

A special thank you to Aaron, who was incredibly helpful throughout the entire process. He took the time to understand my needs and worked diligently to find finance options that suited me perfectly. His professionalism, transparency, and genuine willingness to help truly stood out.

Aaron and the team at Hertz Car Sales went the extra mile to ensure everything was smooth and stress-free. Their effort, patience, and customer-focused approach made the experience enjoyable and reassuring.

I sincerely appreciate all their hard work and support. I highly recommend Hertz Car Sales to anyone looking for quality vehicles and outstanding customer service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Aaron was incredibly supportive…

Aaron was incredibly supportive throughout the entire financing process, and I truly appreciate how smoothly everything was handled. The car he offered me when I walked in turned out to be even better than the one I originally planned to buy — it met all my needs perfectly. The price was very reasonable, both for the car itself and the financing plan. I also received a great discount for paying a cash deposit, which made the deal even better. Overall, I’m extremely happy with how everything worked out. I can’t thank Hertz Car Sales enough for such a positive experience.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience at Hertz Car Sales – Ask for Souhail!

Just picked up my 2023 Toyota Corolla Luna Saloon from Hertz Car Sales on North Circular Road and couldn’t be happier! From the moment I walked in, Souhail made the entire process smooth, transparent, and stress-free. He was professional, knowledgeable, and genuinely took the time to make sure I was getting the right car at the right price. No pressure, no hidden surprises — just honest, friendly service. The car was exactly as described and the handover was seamless. If you’re looking for a used car in Dublin, I highly recommend visiting Hertz Car Sales and asking specifically for Souhail — he goes above and beyond for his customers. Thank you!​​​​​​​​​​​​​​​​

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Souhail was a diamond to deal with

Absolutely amazing customer service as soon as I expressed interest in was contacted and within 2 days I test drove 3 different cars. My salesman was Souhail he was so good at keeping in contact with me and really helped me choose the right car. He is so lovely and a credit to Hertz. I love my new car

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Recently bought a car from Stephen

Recently bought a car from Stephen
Stephen was an amazing sales person to work with he was friendly knowledgeable and made the entire car buying process smooth and stress free he listened to what I wanted and made sure I got a great deal I highly recommend asking for Stephen if you’re looking for a great car buying experience

21 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience buying my car…

I had a great experience buying my car from Hertz, and I’d especially like to thank Kevin for his outstanding support throughout the process.

From the very beginning, Kevin was professional, helpful, and genuinely committed to making sure everything went smoothly. He went above and beyond to ensure that the car was 100% ready to be used before I drove it away, taking the time to check every detail and answer all of my questions with patience and clarity.
I would highly recommend buying a car from Hertz Dun Laoghaire — and if you have the chance to deal with Kevin, you’ll be in excellent hands!

12 February 2026
Unprompted review

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