Hertz Car Sales IRL Reviews 

253
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, professional, and transparent throughout the entire purchase process. People also deeply appreciate the exceptionally smooth user experience and efficient service when acquiring a new vehicle. Consumers note that representatives go above and beyond to answer questions and ensure everything runs seamlessly. Some reviewers were not happy with unexpected mechanical problems, faulty parts, or missing items after completing their vehicle purchase. A few buyers noted that resolving these unexpected issues or getting a response regarding missing accessories proved difficult.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their car-buying journey.... See more

Service

Customers had positive experiences with service, describing the overall process as smooth, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for going above and... See more

Product

Users describe positive interactions with product, expressing that their vehicles arrived in perfect... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(253)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cormac & Graham 💯🙌🥇

I bought my car from Hertz Dun Laoghaire this month. Graham and Cormac were exceptional. They went beyond their duties to help me and were extremely understanding. Very direct, approachable and communicated with me clearly every step of the way. Highly recommend 👌

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Recently bought a car from Hertz Car…

Recently bought a car from Hertz Car Sales, DunLaoghaire. Both Gerry and Cormac patiently took us through the options, answered our questions and provided us with the information we needed to make our choice and neither were in any way pushy about the sale. They executed the process in a timely way and kept us up-to-date with what was happening and what we needed to do. Overall a very positive car purchase experience.
Thanks guys!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

This is my 1st time am buying car from…

This is my 1st time am buying car from Hertz, and if I am to be honest the professionalism of your sales representative in person of Gerry and Cormac is exceptional with being hesitate I will recommend your Dun Laoghaire to people. From my first phone call to the last day i collected, my Cormac and Gerry were so helpful. Thanks to Cormac and Gerry. Thanks to Cormac and Gerry, I am really enjoying my car.

Bola

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

This is our 4th time buying car from Hertz as we had always good experience but this time was outstanding, thanks to Duglas..What a great salesman.. From the first phone call till the end. Very helpfull, went above and beyond with every request we had..His professionalism is exceptional. We would recommend Hertz Cork to anyone. Thank you Duglas we enjoying our car.
F & J

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff

I recently purchased a 2022 Ignis from Hertz sales in Limerick and it was a straight forward easy experience from minute one. I gave Hertz a call and was dealing with Dug from the start. He took my number and was always available to answer a question I had about the process or the car itself. Any service history queries or general car info was on hand from him whenever it was requested. Dug made sure that I felt appreciated and supported as a customer and I would highly recommend dealing with him if you're in the market for a used rental. The car itself was immaculate and I was able to take my time getting to know the feel of it in the test drive. Once I had my mind made up, Dug was able to organise all the paperwork and had the car spotless and ready for me the moment I needed it. The whole process start to finish was a breeze and I would definitely consider them in the future for any upgrades I plan on doing. Thanks again to all the staff that helped

3 August 2024
Unprompted review
Rated 5 out of 5 stars

This is my second car from Hertz car…

This is my second car from Hertz car Blarney, I am a very satisfied customer. Mathew was very patient and extremely helpful with me, I had all my questions answered and cleared with the team.
I want to thank the whole team, and Mr. Graham from another branch, worked together with Matthew, to help me get the exact car i craved for, which they didn't have in Blarney branch. I am internally grateful 🙏🙏🙏
Edith from Mallow 💗

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Hertz car sales Limerick

Excellent service walked through every single step of the buying process. Very helpful and friendly staff absolute pleasure to deal with will definitely be recommending them to anyone thinking of buying a car and will be back again when I'm changing my car.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Aaron was accessible and answered all my questions. An easy experience and easy to deal with. Will definitely recommend to others going forward.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Car sales

Great in depth video of the car before viewing, lovely people to deal with. Helpful when making decisions regarding purchases

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Superb experience buying from Hertz…

Superb experience buying from Hertz from my initial enquiry to sale. Sean in sales was quick to respond to any questions I had and when I arrived at the showroom he took me through everything with a coffee thrown in. Highly recommended to all wanting to buy a good quality used car in showroom Condition.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Moon dust scala

I was very sceptical going back to Hertz as I bought a car back in 2020, with the current prices of things I was in two minds of selling my car. But what else can I say but the two lads Cormac and Sean are complete gentleman, looked after me from the minute I walked in the door, Between Cormac showing me the cars and Sean organising the finance, fell in love with a Skoda in moon dust grey and decided to go for it, when I got told by the lads that I got it I was over the moon, The car arrived on Wednesday morning and I got a text straight away to let me know it's ready whenever I was by Cormac, then Sean finalising everything with the finance and making sure it was ready to go I can't thank the two lads enough, there a credit to hertz and if I could buy another car in a few years time I hope it's off one if not both of these guys, thanks again lads

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service and delighted customers!

We just bought a car from Hertz, dealing initially with Sean then Cormac. Both were very helpful and made us feel at ease with our decision. The service from first contact to contracts was simply perfect.
We are very happy with our car and the buying experience and strongly recommend the team at Hertz Dun Laoghaire!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer oriented service

Charles was extremely helpful throughout the entire process. Went above and beyond to make the entire process easier and smoother for me. All the information regarding the car and the legal requirements was provided in a timely, open, straightforward and stress-free manner. Most definitely a five star service.

12 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look