Harbor is a unique company in that it deals with preparation for all sorts of weather events or even something as common nowadays as a supply chain issues. I use their app but recently bought an item... See more
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It was cancelled twice due to the convenience of the store. If you don't have Packraft in stock, please tell me from the beginning. I don't think it's a very kind response.
Super cool little solar blow up light. Definitely satisfied with my purchase. You can tie this bad boy up on your pack and have light whenever you need. Even just for around the house or out back. Gre... See more
Order 2 emergency zone blankets. One okay the other had a slit threw the outside cover from a box cutter! Poor quality control to ship that to anyone! I just wanted to say that they were extremely qui... See more
Company replied
Company details
Written by the company
Harbor is an all-in-one safety and emergency platform designed to help people be and feel safer in their everyday lives, through data-driven, hyper-personalized risk management tools and step-by-step plans that make disaster preparedness easy and accessible.
Contact info
853 Broadway , 10003, New York , United States
- shop@helloharbor.com
- helloharbor.com
Was looking to see why the order was…
Was looking to see why the order was taking so long; it got canceled by then unknown to me?
7 October 2021
Reply from harbor shop
Hi William,
I'm sorry to say that we are unable to ship the Waterbricks outside of the US (they only ship ground) - which is why your order was cancelled and refunded. We had previously sent you an email letting you know but it looks like you didn't see it, and for that I am so sorry!
Thank you,
Margie
I ordered a Fire Stopper
I ordered a Fire Stopper. Shipping was quick and packaging was secure. Great experience all around. Would highly recommend!
7 October 2021
Unprompted review
Received all items as ordered and very…
Received all items as ordered and very satisfied thank you.
7 October 2021
Great harbor experience
We ordered Fire Stopper - very pleased with the entire ordering experience. The product arrived quickly and was securely packaged. Highly recommend harbor!
6 October 2021
Unprompted review
I recommend the fire stopper!
I ordered the fire stopper and it was as expected. Easy checkout, quick shipping and it arrived very well packed. Definitely recommend this!
6 October 2021
Unprompted review
Fantastic customer service
Fantastic customer service! There was a shipping mix up and they tracked down the package personally. I also had a couple of questions on the item I bought, received answers very promptly.
5 October 2021
Unprompted review
Order# 6290
Order# 6290, black survival radio, arrived promptly and am very pleased. Everything works as should and parcel was very well protected when packed...Thank you............Al Hartwell
5 October 2021
Excellent and on time.
4 October 2021
My package came on time and my new…
My package came on time and my new portable shower is a quality portable solar shower that works great.
2 October 2021
Bought a weather radio
Bought a weather radio. Service and shipment was prompt a quick. Shipped with great attention to protecting the product. Thanks.
1 October 2021
You Need This!
I’m glad I’ll have this for any weather event or power outage!
Fast shipping! Great quality!
27 September 2021
Everything was delivered in a few days…
Everything was delivered in a few days . Was very happy
26 September 2021
When I ordered those items
When I ordered those items, I didn't see discount code as my friend mentioned to me. After I ordered them, I received the email with discount code. I emailed customer service representative on Saturday. I was surprised that I got response on same day and got 20% discount. It is really good deal that I am glad that I ordered them. Not sure how long take to shipping. Hope I will get them soon.
26 September 2021
2nd order just as great as my first
24 September 2021
Reply from harbor shop
Hi Mary,
I'm sorry to hear that there are issues with your product. I will follow up with you separately to send you a pre-paid return label, and I'd like to inspect the radio since we have never had an issue with it before.
Thanks very much, and our sincere apologies!
Margie
Prepping supplies
The water bricks that I purchased was an exceptional price and value. Shipping was good due to the times were in. Very satisfied.
21 September 2021
Got my water bricks quickly
Got my water bricks quickly. Everything I expected. Great job. Thank you!
21 September 2021
Well so far so good we'll see how long…
Well so far so good we'll see how long it takes for the product to get here
20 September 2021
Still have not received.
19 September 2021
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