harbor shop Reviews 89

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Harbor is a unique company in that it deals with preparation for all sorts of weather events or even something as common nowadays as a supply chain issues. I use their app but recently bought an item... See more

Rated 1 out of 5 stars

It was cancelled twice due to the convenience of the store. If you don't have Packraft in stock, please tell me from the beginning. I don't think it's a very kind response.

Rated 5 out of 5 stars

Super cool little solar blow up light. Definitely satisfied with my purchase. You can tie this bad boy up on your pack and have light whenever you need. Even just for around the house or out back. Gre... See more

Rated 5 out of 5 stars

Order 2 emergency zone blankets. One okay the other had a slit threw the outside cover from a box cutter! Poor quality control to ship that to anyone! I just wanted to say that they were extremely qui... See more

Company replied

Company details

Written by the company

Harbor is an all-in-one safety and emergency platform designed to help people be and feel safer in their everyday lives, through data-driven, hyper-personalized risk management tools and step-by-step plans that make disaster preparedness easy and accessible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 5 out of 5 stars

Great company for preparedness stuff

Harbor is a unique company in that it deals with preparation for all sorts of weather events or even something as common nowadays as a supply chain issues. I use their app but recently bought an item off their physical store. Their customer support was great and ordering was easy.

3 January 2022
Rated 5 out of 5 stars

Super cool little solar blow up light

Super cool little solar blow up light. Definitely satisfied with my purchase. You can tie this bad boy up on your pack and have light whenever you need. Even just for around the house or out back. Great little piece of equipment to have in your possession. Hop on it folks.

28 December 2021
Rated 4 out of 5 stars

Some improvements needed, quality product

Thank you so much for the discount. I think that maybe the prices on the shipping (not on my order) are a little high so it might deter customers. The prices for the products are pretty decent, though. Other than that the shipping was very fast and the car breaker was in good condition and good quality. I think that the keychain holder is a little tight to put on. Also, I think it would be good to include instructions for the product use as I was a little confused 👍 and in case of an emergency it is helpful. A little thank you or instruction guide would be a nice touch. Looking forward to seeing your other products

10 December 2021
Rated 5 out of 5 stars

I love my EcoFlow Delta Mini!

I am very pleased with my purchase. They fulfilled the order very fast and I received the item within 1 week. I will definitely recommend this company to my family and friends.

10 December 2021
Rated 3 out of 5 stars

Issues with spigot

The water storage containers are good but, the spigot attachment leaks so the container had to be standing upright, can’t leave on the side to leave in refrigerator

1 November 2021
harbor shop logo

Reply from harbor shop

Hi Karen, there should be no leaking that occurs, I am sorry to hear that this is an issue. One thing you might want to check is that the gasket is inserted properly. If it is not inserted correctly, it could result in some leaking. See the demonstration here https://www.waterbrick.org/proper-gasket-insertion/ and let me know if this helps! Thank you.

Rated 1 out of 5 stars

KA900 max

The emergency radio I purchased the KA900 …IT MELTED THE USB CORD .. that it came with! Buttons didn’t work, super dissatisfied. How can I receive a refund I’ve been trying to contact you

11 October 2021
harbor shop logo

Reply from harbor shop

Hi John,
I am so sorry to hear that this happened! The KA900 radio should not do this, this is definitely a defect on this particular unit.

Again, our apologies for the defect and will make this right for you. We have not received any messages from you - can you please let us know your order number or last name so we can pull up your order and reply to you directly?

Thank you,
Margie

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