Hears Hearing & HearablesReviews 

776
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like hearing aids and chargers are as described, work perfectly, and are sometimes even superior to previous devices. Many people appreciate the very reasonable prices, finding them significantly lower than other vendors or audiology practices, making essential items more affordable. The service is frequently highlighted for its helpfulness, efficiency, and accommodating nature, with staff going out of their way to assist with purchases, programming, and even selling used hearing aids. Reviewers also commend the fast delivery and easy ordering process, often receiving their products sooner than expected and being kept informed every step of the way. However, some customers experienced issues with incorrect items being sent or significant delays in shipping, even when expedited delivery was paid for, leading to frustration and unreceived orders. A few people also faced difficulties with the ordering process itself or incurred unexpected return fees for incorrect selections.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality of the items received and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Delivery service

Consumers generally report positive experiences with delivery service, often praising quick shipping, timely... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent customer service... See more

Price

Customers consistently note positive experiences with price, frequently mentioning fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(776)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience! It was easy to choose the correct item…

It was easy to choose the correct item on the website and the price was the best I found anywhere!
As far as customer service goes, they were personable and thoughtful and made me feel like I was their only/best customer! I will recommend hhandh to everyone!

22 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you Cynthia! We welcome you to our HHH family. If you ever get professional service from us, then we really do get to know you. Happy Holidays, Kim

Rated 5 out of 5 stars

The speed of service is great'

The speed of service is great'
I was sold by your website and like doing business with company in the US.
I am a part time Yooper. I know about the cold!
Order came down below today. 2 day service. Amazing!!

23 December 2025
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Reply from Hears Hearing & Hearables

Wonderful. And we are in the coldest place in the US.. Minnesota. So we should get a metal for why would you want to live here? haha Thanks again for the review. Happy Holidays.

Rated 5 out of 5 stars

Second order I have placed and both…

Second order I have placed and both were outstanding

17 December 2025
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Reply from Hears Hearing & Hearables

We appreciate that and thank you for trusting us! Looking forward to a third visit. Let us know! We will get you a free membership. :)

Rated 5 out of 5 stars

Better than Amazon

Reasonably fast shipment. Fair price and great look.

17 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Love it!! We will share that with our friends!!

Rated 5 out of 5 stars

I really appreciate how quickly you…

I really appreciate how quickly you responded and sent me my order when I inquired about it. You made it right by adding a couple more items to make up for the initial delay.

9 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you for your kindness and understanding!

Rated 5 out of 5 stars

Owning a mistake wins a customer

We were at first sent the wrong device. I emailed them on a Friday evening g and was surprised that I got a response within 30 minutes. They apologized for the mistake said they would send me a label to send back the device we were sent and resend a correct one. They made no excuses, said it shouldn’t have happened and asked me to let them know if there was anything else they could do and followed up. Due to this process they won us over as customers and we would recommend to all. Everyone makes mistakes at times, far fewer take accountability without being forced to.

8 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you for understanding!! We are so happy to have you come back! When it is our mistake we own up. :) sometime the mail causes issues with others and we can't take blame for weather. 🥶❄️

Rated 5 out of 5 stars

only company who could help me while I am travling

Traveling for the holidays to visit relatives, I forgot to pack my Starkey hearing aid charger. I could not find a charger to order overnight in the US, except Hears Hearing & Hearables. They had the model I needed and shipped it overnight to the location I was staying at for the holiday. I really appreciate HH&H, and my family and relatives really appreciate me not saying "what" every 5 minutes.

18 December 2025
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Reply from Hears Hearing & Hearables

Wonderful! Happy holidays to you!!

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Product description. Thanks.

18 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

You are welcome and thank you!

Rated 5 out of 5 stars

Excellent service

It was easy to place my order on your website, and my package arrived in 3 business days. I would recommend your company to anyone who needs parts for their hearing aids.

16 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Awesome. thank you and we hope to see you again too.

Rated 5 out of 5 stars

On the ball

On the ball - immediate notification when product ordered was out of stock - delivery when said - excellent service all around.

25 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you! Please shop again with us. We offer service too.

Rated 5 out of 5 stars

Package arrived damaged and part is…

Even though the package was damaged a bit during shipping, the part still worked. Heard and hearing were very concerned about the part being too damaged to use and called with sincere apologies plus offered to send a replacement. Best company I’ve ordered from

16 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Awww Thank you Mark and we enjoyed talking to your wife too. Please let us know if the wire goes bad in the near future and we will send you a new one!! :)

Rated 4 out of 5 stars

Was able to find what I was looking in…

Was able to find what I was looking in your web site. I might of considered giving you 5 stars except I got your rating email 3 days before I received my order.

8 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you for the review and sharing. :)

Rated 5 out of 5 stars

I am a first time consigner.

I am a first time consigner who lives in NC. I came across the website looking for a place to sell hearing aides and a smart transmitter. It was a very easy process and I was emailed with updates thru the process from consigning to the purchase. Thank you!

I would definitely recommend Hears Hearing & Hearables. This is great way to consign and to purchase afordable hearing aides and accessories.

5 December 2025
Unprompted review
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We enjoyed working with you and thank you for your trust.

Rated 5 out of 5 stars

positive selling experience

I sold a pair of hearing aids with Hears, Hearing, and Hearables and had a very positive experience. I was worried about shipping off my hearing aids, wondering if this was legit and, even if it was, if they could actually help me sell my hearing aids. I am pleased to report that they did sell my hearing aids and were very helpful at every step of the way, letting me know what to expect and answering my questions, and a fair price. I would recommend working with them if you need to sell a pair of hearing aids.

1 December 2025
Unprompted review
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Wonderful. Thank you so much for sharing your experience and the review. We hope to work with you again sometime.

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