Hears Hearing & HearablesReviews 

776
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like hearing aids and chargers are as described, work perfectly, and are sometimes even superior to previous devices. Many people appreciate the very reasonable prices, finding them significantly lower than other vendors or audiology practices, making essential items more affordable. The service is frequently highlighted for its helpfulness, efficiency, and accommodating nature, with staff going out of their way to assist with purchases, programming, and even selling used hearing aids. Reviewers also commend the fast delivery and easy ordering process, often receiving their products sooner than expected and being kept informed every step of the way. However, some customers experienced issues with incorrect items being sent or significant delays in shipping, even when expedited delivery was paid for, leading to frustration and unreceived orders. A few people also faced difficulties with the ordering process itself or incurred unexpected return fees for incorrect selections.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality of the items received and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Delivery service

Consumers generally report positive experiences with delivery service, often praising quick shipping, timely... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent customer service... See more

Price

Customers consistently note positive experiences with price, frequently mentioning fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(776)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time ordering a hearing aid part

First time ordering a hearing aid part. Website helped me figure out what I needed. Ordering was easy. Got notices about my order each step of the way. Product arrived quickly and I fixed my hearing aid with no problems. Thank you!

5 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Wonderful! Then we will see you again. And if we don't have what you need, let us know.

Rated 5 out of 5 stars

Great price and fast shipping

Great price and fast shipping. I would highly recommend! The customer service responded quickly and this was even over the holidays.

26 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Nice!! Happy you are happy. Please shop again.

Rated 5 out of 5 stars

A quick response team

Quick response to my questions and quick turnaround on processing and shipping my order. Excellent customer service.

7 January 2026
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Reply from Hears Hearing & Hearables

Wonderful. We look forward to helping you again.

Rated 1 out of 5 stars

You sold me something you didn't have…

You sold me something you didn't have in stock. You didn't tell me it was on back order.
In the era when Amazon can deliver in two days, you are way behind the curve.

6 January 2026
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Reply from Hears Hearing & Hearables

Hi Steve, It wasn't backordered. We hadn't gotten the new order in ontime. 'Tis the season for vacations. I hope you had a nice vacation. Happy New Year!

Rated 5 out of 5 stars

Hears Hearing & Hearables Excellent Help

Malia and Kim at Hears Hearing & Hearables were very kind and helpful during our interactions. I needed a place to consign some very nice Signia hearing aids that were no longer needed. Based on their excellent reviews, Google AI recommended them. The hearing aids were less than a year old and still had 2 years of warranty left. They were able to send the aids off to Signia for cleaning and verification that everything was in great shape. I really appreciated their help and their ability to find someone looking to save on a super nice set of hearing aids and tv speaker box. They provided a great service that benefited everyone.

6 January 2026
Unprompted review
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Reply from Hears Hearing & Hearables

Thank you! We look at as a 4X win for all of us and the environment. Please let others know. cheers!

Rated 5 out of 5 stars

Amazing customer care and service.

When ordering, I inadvertently chose the wrong drop down answer and noticed after submission. Wrote a quick email they fixed my error on their end and shipped the correct item. They went above and beyond, absolutely wonderful customer service and care.

6 January 2026
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Reply from Hears Hearing & Hearables

Thank you so much! We hope you will shop with us again. Cheers!

Rated 5 out of 5 stars

Hears Hearing & Hearables Review

I found it very easy to select and place my order in the website. Its prices appear to be competitive. I have not received my order yet. Assuming my order will arrive next week, I would rank this vendor a 5-star rating.

2 January 2026
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Reply from Hears Hearing & Hearables

Thank you so much and that makes us happy. Mail is a bit slower this time of year but we got your order. Happy New Year!

Rated 5 out of 5 stars

A great job on my old hearing aid.

They did a great job repairing my old hearing aid and I had it back within a week. Good people.

18 December 2025
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Reply from Hears Hearing & Hearables

Our pleasure. Please let us know if you need us again. :)

Rated 5 out of 5 stars

I ordered a charger

I ordered a charger, it came on time and it works great,has its own battery to charge the aids

21 August 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We love the rechargeable charger! Enjoy and thank you.

Rated 5 out of 5 stars

Great follow-up adjustments.

I needed some adjustments on my new hearing aids. They made adjustments and now I hear much better. They showed me how to control the connection to my TV and computer.

17 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great!! Please visit us again.

Rated 5 out of 5 stars

I didn’t know what to expect when I…

I didn’t know what to expect when I ordered the Widex V1 receiver from you. I received it within a week and I am very happy. With that said I am going to order the right receiver to match the set and I thank you very much.

22 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Yay! Thank you. We are here for you.

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