Hears Hearing & HearablesReviews 

776
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like hearing aids and chargers are as described, work perfectly, and are sometimes even superior to previous devices. Many people appreciate the very reasonable prices, finding them significantly lower than other vendors or audiology practices, making essential items more affordable. The service is frequently highlighted for its helpfulness, efficiency, and accommodating nature, with staff going out of their way to assist with purchases, programming, and even selling used hearing aids. Reviewers also commend the fast delivery and easy ordering process, often receiving their products sooner than expected and being kept informed every step of the way. However, some customers experienced issues with incorrect items being sent or significant delays in shipping, even when expedited delivery was paid for, leading to frustration and unreceived orders. A few people also faced difficulties with the ordering process itself or incurred unexpected return fees for incorrect selections.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality of the items received and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Delivery service

Consumers generally report positive experiences with delivery service, often praising quick shipping, timely... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent customer service... See more

Price

Customers consistently note positive experiences with price, frequently mentioning fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(776)

260 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We found the the correct charger at…

We found the the correct charger at reasonable price and it was delivered fairly quickly! Product is as described by seller! We definitely recommend Hears, Hearing and Wearables.

25 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you and we hope you shop again with us too.

Rated 5 out of 5 stars

Read the warranty carefully…

I had no problems finding my item, and checkout was easy. Looking foreword to using my purchase.

2 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Hi Steve, I am sorry we have not done business with you. You may review that business and not ours. We sold you a portable charger for less than 200$. Thank you.

Rated 5 out of 5 stars

I ordered two chargers and only…

I ordered two chargers and only received one. However, the company quickly rectified the situation and all is well. The chargers are working well. Will likely purchase another for my mother.

2 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you Brent! We appreciate the better review too. Cheers and see ya again.

Rated 5 out of 5 stars

Clear information helps to decide.

The information given is clear and explicit. I am hoping it will work wirelessly with my Lucid hearing device.

4 December 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We hope so too, and if it doesn't work, we are happy to find a solution that will work for you. :)

Rated 1 out of 5 stars

Very poor customer service

I ordered a charger on a Sunday. It was not shipped until late in the day on Wednesday. We paid for priority shipping. Although USPS does not guarantee priority shipping, which WAS NOT disclosed on their website, they drug their feet for 4 days and showed no urgency to get my product out the door to me. If a customer pays for priority shipping, a customer should expect priority shipping and expediency from the vendor PRIOR to the order even been dropped off/picked up from USPS. When I confronted them about the slow reaction time to my order, I was met with complaints about Donald Trump(which was weird and unprofessional) and huge diatribe that I was unkind and accompanied by a plethora of excuses. If a vendor is in the business of sales, be in the business of customer service, take accountability and try to accommodate the customer. The last message I got from them was that they would no longer communicate with me because I was spreading hate. Wow! Spreading hate? Dang...I didn't know that expecting adequate customer service was a privilege. We are 11 days in and still no package.

29 November 2025
Unprompted review
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

It saddens me that people use bullying to communicate, threats to instill fear, and at someone in customer service who is just trying to help. We won't tolerate this behavior, and we stand by spreading kindness. All are welcome here!!.. except bullying. I don't recall you ordering, only attacking us on how our website doesn't work, which isn't true. Over Thanksgiving, just last weekend, we gave thanks for the opportunity to help people and for trusting us. Note: I believe this is a duplicate in that you wrote two reviews and this is also not true as we have no record of this order.

Rated 1 out of 5 stars

We paid for expedited shipping because…

We paid for expedited shipping because my father-in-law needed hearing aids desperately! While we waited for the "expidited" shipping they were not evens showing as sent after several days. We wrote the company only to get shamed by them and have them blame USPS rather than take accountability for the fact that they had not even shipped them yet SEVERAL days after the order was placed. Shame on them for blaming others and not taking accountability for their own lack of service!
Very interestingly, it was not me who said the things you accused me of in your reply! I only accused your company of not shipping for several days even though we paid for priority shipping!

3 December 2025
Unprompted review
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We take all concerns seriously and always strive to provide accurate information about shipping and processing times. In this case, we do not have a record that matches the details you've described. You ordered priority shipping, which is not expedited. Our customer service team explained that to you. You accused us of changing our website so as to stand by your mantra instead of realizing that you made a mistake in not reaching out to us for expedited shipping. You shamed us by saying, "Shame on you people". We have made it clear that we won't tolerate this behavior, including bullying and threats, in an attempt to get your way. People in customer service are tired of this mean behavior. We believe in spreading kindness. We gave thanks over this last weekend for the opportunity to help people and provide accessibility. I hope you too had a nice Thanksgiving!

Rated 5 out of 5 stars

TV sounds now enrich my world

Arrived sooner than expected
Easily connected to our TV set
Pairing completed on first try per directions
Sound free of static/excess noise, clear speech & music
TV program Rexton Aides quickly changes from my Automatic Program so TV sounds enter quickly.
Now listening to TV in my ears without sounds others do not want to hear

24 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

It is one of our favorite accessories! Enjoy some good movies.

Rated 5 out of 5 stars

I felt as if they cared

I felt as if they cared. The product I needed was backordered, but they kept me updated throughout the process, which was relatively fast. They never kept me guessing.

3 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We do care and thank you for noticing. Please work with us again.

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick response to my question about what charger I needed.

25 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great. Thank you

Rated 4 out of 5 stars

Ease of ordering

Ease of ordering. Everything was good except the price.

24 November 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We are working on the price. Become a member to help us reduce costs as we are working towards a warehouse for you all. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look