Healthwave Reviews 

891
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers consistently report a highly positive experience with this company, often describing it as excellent. Customers frequently praise the prompt and efficient delivery service, with many orders arriving quickly, often within one or two days. People also highlight the ease of the online ordering process, great value, and wide product selection. The overall service is consistently described as excellent, with consumers appreciating helpful updates and a user-friendly experience. However, some customers also noted issues with delivery, experiencing delays or non-receipt of their orders. Despite these isolated instances, many reviewers express strong satisfaction and a clear intention to use the service again.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Service

People report positive experiences with service, often highlighting its reliability, speed, and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease of online ordering and the promptness of... See more

Product

Customers consistently note positive experiences with product, often praising the quality, value, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

891 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(891)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt service and free delivery…

Very prompt service and free delivery when you spend a bit more

24 May 2026
Healthwave logo

Reply from Healthwave

Hello,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Quick reliable and easy to order

Quick reliable and easy to order

30 May 2026
Healthwave logo

Reply from Healthwave

Hello Andrew,

Thank you very much for your lovely feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fast shipping

Fast shipping

29 May 2026
Healthwave logo

Reply from Healthwave

Hello Ming,

Thank you very much for your kind review. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

It's been a week and I still have not…

Late delivery but that was on the part of an post. Healthwave was quick to resolve the issue.

12 May 2026
Healthwave logo

Reply from Healthwave

Hello Keith,

Thank you for your review and your feedback. We are very sorry to hear that you have not received your order yet.

I’ve sent you an email so we can resolve this for you as quickly as possible. If you could please check your inbox, we’ll work to get this sorted right away.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Excellent communication and the items…

Excellent communication and the items arrived so well packaged .. I was really impressed. This was my first experience with Healthwave and I will definitely use them again. Would highly recommend

25 April 2026

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