I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more
Company replied
Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more
Company replied
Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more
Company replied
Company details
Written by the company
Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.
Contact info
Sandyford Road, D16 P968, Dublin, Ireland
- (01) 685 3086
- info@healthwave.ie
- healthwave.ie
4.8
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and Professional
The service that this company provide is second to none. Their staff are unbelievably helpful, efficient and professional. I would highly recommend them.
23 June 2026
Reply from Healthwave
Hello Marie,
Thank you very much for your feedback.
I have had a look at your order and can see that An Post marked it as delivered. It was marked as delivered two days after the order was first placed.
I have sent you an email, if could you please check your inbox.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello William,
Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Oliver,
Thank you very much for your lovely feedback, it is greatly appreciated.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello David,
Thank you for your review and feedback.
I'm sorry to hear that you haven't received your order yet. I have sent you an email to rectify this situation. Please could you check your inbox.
Warm regards,
Caitlín
I had some issues with the delivery but…
I had some issues with the delivery but after I've contacted the pharmacy by phone, I've received my package next day 👍
11 June 2026
Reply from Healthwave
Hello Ciprian,
Thank you very much for your feedback. We are glad to hear that we could help resolve the issue and get the order delivered to you as soon as possible. Thank you for using our service. We hope to see you back again soon.
We hope you have a lovely week.
Warm regards,
Caitlín
The company did a great job 👍
18 June 2026
Reply from Healthwave
Hello Stephen,
Thank you very much for your lovely feedback. We appreciate it greatly.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Declan,
Thank you very much for your kind review, it is greatly appreciated.
We hope you have a lovely week.
Warm regards,
Caitlín
Excellent service
Extremely fast delivery when I mentioned I needed items before travel. Excellent service.
9 June 2026
Reply from Healthwave
Hello,
Thank you very much for your generous review. We greatly appreciate it and are delighted to hear about your experience with us.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Sharon,
Thank you very much for your lovely review. We greatly appreciate it and are delighted to hear that you enjoy our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Fionnuala,
Thank you very much for your order and for your feedback.
Our sincerest apologies for the delay with you receiving your order. I have sent you an email to rectify this situation. If you could please check your inbox.
We hope you have a lovely week.
Warm regards,
Caitlín
I am still waiting for my order to…
I am still waiting for my order to arrive it takes two long to arrive
4 June 2026
Reply from Healthwave
Hello Damien,
Thank you very much for your order and for your feedback.
I have had a look into your order and can see that you have been corresponding with my colleague, and the situation is resolved. Apologies for any inconvenience caused.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Andrejs,
Thank you very much for your kind feedback. We greatly appreciate it.
We hope you have a lovely week.
Warm regards,
Caitlín
Amazing staff both in store and on…
Amazing staff both in store and on line. I've used Healthwave Dundrum for a number of years now and they are exceptionally nice, caring and professional, always make me feel valued and important. They communicate really well and keep me informed on my prescriptions. I really want to thank you all so much.
17 June 2026
Unprompted review
Reply from Healthwave
Hello,
Thank you very much for leaving such a wonderful review. We are thrilled to hear your feedback about our company, team and the service we provide. We greatly appreciate your kind words.
We hope you have a lovely week.
Warm regards,
Caitlín
Excellent service very efficient,top quality products and delivered to my address
Excellent service very efficient,value for money and informative correspondence
9 June 2026
Reply from Healthwave
Hello Cavan,
Thank you very much for your amazing review and feedback. We greatly appreciate it and are delighted to hear you enjoy our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Good value and efficient
Good value and efficient, customer friendly service. Loved that u substituted item to compensate for an out of stock purchase . Continue the good service
28 May 2026
Reply from Healthwave
Hello,
Thank you very much for your kind and lovely review. It is greatly appreciated, and we are thrilled to hear that you enjoy our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Maria,
Thank you for your order and for taking the time to leave feedback.
I have reviewed your order and can see that it was placed on Tuesday 2nd and delivered by An Post on Friday 5th. We advise that orders can take 1–3 working days for delivery. As Monday of that week was a bank holiday, An Post can also experience some delays.
We are sorry to hear that the delivery time frame did not meet your expectations. I have sent you a private email, if you could please check your inbox.
We hope you have a lovely week.
Warm regards,
Caitlín
Nothing went wrong I inadvertently gave…
Nothing went wrong I inadvertently gave 1 star when I meant to give 5.
30 May 2026
Reply from Healthwave
Hello Anthony,
Thank you very much for your kind feedback. We greatly appreciate it and are delighted to hear that you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Tom,
Thank you very much for your kind feedback. We appreciate it greatly.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Paul,
Thank you very much for your kind feedback, it is greatly appreciated.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Jim,
Thank you very much for your lovely and kind feedback. We greatly appreciate it and are delighted to hear that you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
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