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Healthwave Reviews 864

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TrustScore 5 out of 5

4.8

Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many noting that orders arrive within one to two days, sometimes even the next morning. The ordering process is described as super straightforward and easy, with a user-friendly website that provides clear information and updates on shipping. Reviewers also appreciate the great value and competitive prices, often finding products at half the cost compared to other pharmacies. The company offers a great range of products, with items arriving well-packed and exactly as described. However, some customers experienced significant delays, with orders not arriving even after a week, contrary to the advertised 1-2 day delivery. A few people also mentioned issues with the expiry date of purchased items and a restriction on the amount they could order.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and prompt.... See more

Product

Reviewers mention positive feedback about product, highlighting the excellent quality, value for money, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting great and competitive prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more

Company replied

Company details

  1. Pharmacy
  2. Health and Beauty Shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.

Contact info

4.8

Excellent

TrustScore 5 out of 5

864 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing staff both in store and on…

Amazing staff both in store and on line. I've used Healthwave Dundrum for a number of years now and they are exceptionally nice, caring and professional, always make me feel valued and important. They communicate really well and keep me informed on my prescriptions. I really want to thank you all so much.

17 June 2026
Unprompted review
Rated 2 out of 5 stars

It takes to long to be delivered

It takes to long to be delivered

2 June 2026
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Reply from Healthwave

Hello Maria,

Thank you for your order and for taking the time to leave feedback.

I have reviewed your order and can see that it was placed on Tuesday 2nd and delivered by An Post on Friday 5th. We advise that orders can take 1–3 working days for delivery. As Monday of that week was a bank holiday, An Post can also experience some delays.

We are sorry to hear that the delivery time frame did not meet your expectations. I have sent you a private email, if you could please check your inbox.

We hope you have a lovely week.

Warm regards,
Caitlín

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