Harvey Norman United Kingdom Reviews 

Popped in store today to pick up an air conditioner for my Dad who has COPD. Harvey Norman had stock when no one else did. Michelle and Jack were really helpful bringing the box out to me and loading it in the car. Love the staff and service here - you can view a wide range of products in the flesh which is so useful. Amazing to get such a great store back in Sutton. I wish them every success and will certainly shopping back in store soon.

The delivery men weren't helpful and didn't phone 30 minutes before they arrived!

The customer service and knowledge from both Hamza and Jaspreet was second to none. Really helped us and explained the differences between the laptops and knew which ones to recommend. Both Hamza and Jaspreet are a huge credit to Harvey Norman and through their excellent service we will certainly be back to purchase more home appliances etc when needed. Thank you both for such professional service which made the process so much easier.

Fantastic service , really helpful
Didn’t feel pressured
Prescious was very knowledgeable

We saw salesperson called Dee and explained what we were looking for. He was pleasant, informative about the furniture we were looking for, he demonstrated the mechanism of the sofa bed taking his time with us. As the furniture is for a static caravan he advised taking measurements of the doors and masking taping the floor to ensure fit. There was no hard sell and he said he would be pleased to see us when we had made our minds up. We went in yesterday to order. Dee served us and the service was great. Good old fashioned customer service.

I ordered online and within an hour had a phone call from Michael at Boucher to update me on stock. Once stock arrived in store I received another call from Michael to schedule delivery less than 2 days later! I was updated frequently on delivery time on the day - the delivery was even early! Very happy!

Gary was very helpful and made the transaction straightforward. He was knowledgeable and explained the differences between the models of iPad was buying.

Jayden was patient and kind in explaining my options. He provided
A lovely experience shopping with Harvey Norman.

Very knowledgeable and supportive colleagues, served by Jack who was new but really looked after us, very impressed as this was my first visit to the store!

Delivery details were prompt and up to date, staff were pleasant courteous, helpful and cooperative. First class. Well done.

Went into the store at merry hill & they couldn't have been more helpful. Got ourselves a couple of bargains as well. Highly recommend.

Reece and Spencer were excellent. Knowledgeable and very helpful. Hadn’t expected to buy a new laptop from HN. Would certainly recommend HN and the two members of your Staff.

I purchased an iPad + accessories from Harvey Norman’s. I was helped in my choice by Mario who was knowledgeable and extremely supportive.
As I struggle with technology I was grateful for his advice the technology desk transferred my data from my old iPad onto the new one. This was done by Shawn who also did a great job.
Thanks to everyone at this store, what a fantastic group you are. Your company should be very proud of you all.
I would recommend this company for the care I received.
I would like to mention that the sofas and household goods brilliant, with a wide choice.

Service was immaculate from order to delivery. Special mention to Jazmin, Holly and Curtis for the last minute changes to my order and making everything seamless. Will definitely be shopping here again!

I went to the cash desk and explained what I needed but didn’t know what to look for. The lovely helpful lady went and got me an assistant, Tiarnan who was a great help to me. He was very patient, polite, professional and very knowledgeable about all products. He took time to explain how the products worked. If I had any problems I could return to the store and get help. A lovely store well stocked and great staff. Thanks

Speed and efficiency of the two guys so friendly and professional

Aaron was the guy that served me , abs legend , had some great conversations about technology , and few other things that were awesome a bit of knowledge , in my opinion Guys like Aaron should be treated with Abs Love , because guys like Aaron are the people that drive the companys like that , Best Customer service ive had in years , proffesional , Courteous , Unbelievably friendly , was super simple , best service ive had in years guy deserves a medal for that type of service , defo be back again , and i hope i run in this fella !!
Phenomenal Customer Service Aaron !
- Arte The Camera Guy ( that bought everything on spot)....or at least tried to Haha XD

The two guys who delivered our bed were extremely courteous and helpful. They set up the new bed which we would have been unable to do.

Taz and Hamza were both really helpful and professional! Thank you - great service! (Sutton coldfield store)

Unexpected visit and spoke to Demi from technology, very polite and knowledgeable and good discussion and guidance. End up getting few things sadly she was not available when I went back. Lovely customer service