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Donaghy Bros Reviews 15,526

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere, even with international shipping. The ordering process is frequently described as easy, straightforward, and fast, with many appreciating the lack of technical issues. People are also very satisfied with the prompt and efficient delivery service, noting that items often arrive quickly and in perfect condition, sometimes even sooner than expected. The professionalism and helpfulness of the delivery staff are also frequently highlighted. However, some customers also noted issues with delivery, including delays longer than quoted, difficulty tracking shipments, or receiving damaged or faulty products. A few people experienced problems with customer service, such as unreturned calls, unfulfilled promises regarding stock, or difficulties resolving issues with faulty items. There were also isolated incidents where delivery drivers refused to bring items to the desired location, leading to inconvenience for the customer.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Price

Consumers find price to be positive. Many reviewers praise the competitive and unbeatable prices, often... See more

Service

Reviewers mention positive feedback about service, frequently highlighting its speed, efficiency, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Never heard of the company before using them a couple of weeks ago. Very competitive prices which tempted me to buy a new Dyson vacuum. The ordering was easy, and when I realised it was a company base... See more

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Rated 5 out of 5 stars

Ordering via their website was simple, straight forward and fast. My item (Miele Guard S1 Compact) was delivered in 2 days and, at the time of ordering, Donaghy Bros were the best value. When I called... See more

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Rated 5 out of 5 stars

Excellent service and price! I bought a Miele vaccuum from Donaghy Bros. online. I'm in England, but their price was easily the best available online and much cheaper (by around £80 when I purchased!)... See more

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Rated 5 out of 5 stars

Easy ordering, better priced than any where in England. Parcel arrived quickly exactly in the time frame that was advised. I will definitely use this company again. Great all round experience

Rated 5 out of 5 stars

Website order with no technical issues, great price, prompt delivery. What really made the difference was the delivery guys, so helpful and efficient. Replacement washing machine for Beko... See more

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Rated 5 out of 5 stars

Ordered the same product initially from Dyson direct. Had an absolute nightmare with order not arriving so reordered with Donaghy bros. Cannot fault their service and product arrived quickly. Thank yo... See more

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Rated 5 out of 5 stars

Very professional and speedy service. I was able to order online and a delivery was arranged within 48hrs. The delivery staff were professional and courteous and arrived within the time specified. I a... See more

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Rated 5 out of 5 stars

Outstanding customer service Customer service was absolutely outstanding. Communication was clear, friendly, and very helpful from start to finish. Even though the promotional period had alread... See more

Rated 5 out of 5 stars

Great Company. Ordered a washing machine last friday and it was installed on Saturday morning. Old machine taken away for an extra small cost. Would definitely recommend .

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Rated 5 out of 5 stars

Have a made a few purchases online from Donaghy Bros and their service is excellent, nice to have a locally based company from which I can order electrical items from.. delivery was quick!!

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Rated 5 out of 5 stars

Ordered a Shark cordless vacuum, it was the best price I could find with free delivery. Ordering was easy. Goods arrived as promised well packed and in perfect condition. Would not hesitate to order f... See more

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Rated 5 out of 5 stars

I bought a Dyson hoover x Not only was it the cheapest one around at that moment it had free shipping from Northern Ireland. It arrived at my address in England in just 4 days, not only would I thor... See more

Rated 5 out of 5 stars

Very fast delivery, polite and pleasant staff. Tiny bit more expensive than the competitor but they keep me hanging with no stock for weeks whereas donaghys had it to me in 48hrs so very worth the £10... See more

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Rated 5 out of 5 stars

Very competitive price, arrived very promptly, happy with the product! I bought a Miele vacuum cleaner which I purchased from my address in England. Would be happy to purchase from this company agai... See more

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Rated 5 out of 5 stars

Ordered a Miele vacuum cleaner because it had the most competitive price online. It arrived super fast, perfectly packaged. Didn't know them before, but would highly recommend this company and wouldn'... See more

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Rated 5 out of 5 stars

I had a great experience with Donaghy Bros. The customer service team were charming and informative, and responded quickly to my queries. The postage was quick and the product was a great price with t... See more

Rated 5 out of 5 stars

To be honest Curry’s couldn’t deliver the product and your name came up on Google. Ordering was simple, payment easy and delivery fast. I”ll be back to Donaghy every time now.

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Rated 5 out of 5 stars

I received a fantastic service from Donaghy Bros. It was a simple and straight forward process to order my product. It arrived on time and would recommend this company.

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Rated 5 out of 5 stars

The price I bought these Sonos speakers, no one else could match. Placed the order & received within 3 days. The products are as ordered & to say I am happy with my overall experience is an underst... See more

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Rated 1 out of 5 stars

Order placed on Friday, processed on Tue and arrived on Friday. Received a number of incorrect automated emails. Don't expect delivery within 2 to 4 working days as stated. Order received was a ret... See more

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Rated 5 out of 5 stars

Dyson cleaner great value for money Better cleaner then my original one i have. Great power and suction, picks up better. Would recommend any Dyson cleaner.

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Rated 5 out of 5 stars

Fantastic customer service. Nothing was too much trouble. I have used this company before and they are nothing short of brilliant in communication, price, service and the need to ensure first rate cus... See more

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Rated 5 out of 5 stars

Ordered one day and it was delivered the next, with my old washing machine taken away and the new one connected. The guys even set it on a short programme to refresh the drum for me. The price was... See more

Rated 5 out of 5 stars

Competitive price, fast despatch. I assume, because it is shipped from Ireland to GB, the courier tracking system did not update until the last part of tthe journey. The DB website mentions such a del... See more

Rated 5 out of 5 stars

Product was exactly as described and at a very good price. The delivery took place on time although we couldn't track it for some reason. All in all we would definitely buy from them again.

Rated 1 out of 5 stars

I received a faulty Miele job - it happens but it is the service afterwards that is horrid. No followup, chased and chased to be told a new one will be with me by “next week”. Issue since 20th of De... See more

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Rated 5 out of 5 stars

Ordered specific Bosch dishwasher model from Donaghy's website on a Monday as old dishwasher had stopped working over the weekend and it was delivered to my door the following day. Great value and spe... See more

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Rated 5 out of 5 stars

Amazing price and top quality Le Creuset pot and pan. Service was 3/4 days over the christams period which is great for an NI customer.

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Rated 1 out of 5 stars

Missing a dishwasher from a multi-buy and despite assurances that someone would call back, no one has. I did think this was a great company but not anymore.

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Rated 5 out of 5 stars

You did exactly what you said you would do, price was great, delivery excellent and everything arrived perfectly. A+++ thank you

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Rated 5 out of 5 stars

Great competitive price against the competition. Delivery was free and really surprised that it came next day. Second purchase from Donaghy Bros and hasn't been disappointing yet

Rated 1 out of 5 stars

Item was ordered and then I didn’t hear anything for weeks. I rang up for an update only to be told someone would call me back, they didn’t. So I called again and then was told the kettle I had ordere... See more

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Rated 5 out of 5 stars

I ordered washer and dryer using the multibuy option. I got a really good deal. Fast and easy communication, fast delivery. I will definitely come back.

Rated 5 out of 5 stars

Excellent price, considerably cheaper than other companies. Rapid, free delivery. I will need to buy some kitchen appliances later this year and will definitely check out Donaghy Bros website first.... See more

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Rated 5 out of 5 stars

The name Donaghy Bros stand for excellent service, a wide selection of goods. The item I bought is perhaps the best vacuum cleaner available the customers.

Rated 1 out of 5 stars

I recently purchased a full suite of six appliances (dishwasher, hob, oven, fridge-freezer, washing machine, and under-counter freezer) for a home renovation. While the initial sales service was hel... See more

Rated 5 out of 5 stars

Excellent service. Highly recommend. Delivered on time. Great service giving me a call before hand. Will buy again.

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Rated 5 out of 5 stars

Came across DonaghyBros when hunting for a specific make and colour of casserole pot and they were the most competitively-priced retailer. Initially nervous about proceeding as I was completely un... See more

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Rated 2 out of 5 stars

Paid for installation of fridge freezer! Guys arrived on time and did the fitting and removed the old appliance However they left two large screws that were meant to be covered by plastic blanking pla... See more

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Rated 5 out of 5 stars

The ordering process was quick and simple. Super quick delivery to Kent from Northern Ireland. The perfect transaction. I would definitely use this company again.

Rated 5 out of 5 stars

Bought a Sage coffee machine. It arrived very quickly and was very well packaged. Would definitely order with Donaghy Bros again 👍

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Rated 5 out of 5 stars

Ordered Thursday evening thinking 🤔 it’ll take until next week to deliver Scheduled to be delivered next day, this was a tumble dryer, not an impulse buy from Amazon We were going away f... See more

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Rated 5 out of 5 stars

Great price on my hoover compared to other sellers. Delivery on time, would definitely recommend!

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Rated 5 out of 5 stars

My favourite shop for my home appliances, good price, variety of products and super fast delivery. Always happy.

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Rated 2 out of 5 stars

The Dyson arrived in good time but it didn’t work so it had to ho back. Very disspointed but got another one quickly from Dyson.

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Rated 5 out of 5 stars

Ordering was simple and easy. I was kept up to date with confirmation of order, incoming and delivery dates. Happy with service and would recommend

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Rated 5 out of 5 stars

I would highly recommend shopping with Donaghy Bros. Such a pleasant experience from my initial telephone enquiry to check an item was in stock to the super speedy delivery. I will definitely be back... See more

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Rated 5 out of 5 stars

Delivery time as expected. Two lovely friendly helpful lads. Freezer put in position. Great job

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Rated 1 out of 5 stars

They advertised that so long as an order was placed by 17th December, it would be delivered before christmas. I placed my order at 11.30 am and then called to make sure it woudl be delivered to be... See more

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Rated 5 out of 5 stars

Second washing machine from Donaghy Bros so knew I'd get exactly the correct order and delivered on time

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Rated 5 out of 5 stars

The first Dyson was faulty. Customer services were extremely helpful and courteous so that returning it and having another delivered was an easy process. I found the company very efficient overall.

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Rated 1 out of 5 stars

First and Last order with Donaghy Bros ! Rang late afternoon on Saturday 10 January and spoke with Alan as I recall to check the model number and availability of the model I wanted. Had this confirm... See more

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Rated 5 out of 5 stars

Great product! Fast delivery and good sale prices! Would definitely recommend

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Rated 5 out of 5 stars

Great Transaction A++++ Great little vacuum - just what we were looking for

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Rated 5 out of 5 stars

Delighted with the service from Donaghy Bros. The sale went through without a hitch, the Dyson was the best price and it arrived on time. I would happily use them again.

Company replied


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent company

Excellent company. Needed a car isofix base for a baby carrier that we found had been discontinued. Found one at Donaghy Bros, price was cheaper than elsewhere, paid for it on line and it was delivered the next working day in perfect order. Very happy and thank you Donaghy Bros for excellent service

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Competitive price

Competitive price, delivery included and with me in four days. Good double packaging and no damage from Northern Ireland to Dorset. Tracking was less than perfect but was that down to the supplier or carrier?
The DeLonghi Magnifica Start is great. Easy to use and, even as the basic model, reliably produces excellent cups of coffee, from beans, at the touch of a couple of buttons. Delighted.

2 March 2026
Rated 5 out of 5 stars

Best Price available.

Excellent service from a smaller retailer. Dyson vacuum arrived when stated, in perfect condition. A heck of lot cheaper than anywhere on the web. Highly reccomended.

3 February 2026
Rated 5 out of 5 stars

Delivery was prompt and as stated

Delivery was prompt and as stated. The item was a replacement for one i purchased from a very big online retailer (The item was faulty and difficult to sort out). Yours worked straight out of the box and has continued to do so. Very happy.

3 February 2026
Rated 5 out of 5 stars

Excellent local company

Great range of products, excellent free delivery in Northern Ireland , delivery within 2 days, excellent local company.

26 February 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you so much for leaving us a 5 star review! We hope you enjoy using your new appliance 😊✨

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