Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we... See more
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Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more
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Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back an... See more
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Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5923 Farnsworth Court, 92008, Carlsbad, United States
- (800) 509-4535
- info@goodfeet.com
- goodfeet.com
4.7
Excellent
2K reviews
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My experience with Good Feet
Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we got it to fit just right. He also went out of his way to explain precisely when I should use which orthotic to optimize the benefits of using them. I have had experience with other people there, but he was by far the most thorough and understanding.
22 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for taking the time to share your experience, Sheillah! We're delighted to hear that Aris provided such thorough and attentive care during your visits to our Highland store. Taking the time to listen, make personalized adjustments, and ensure you understand how to get the most benefit from your arch supports is exactly the level of service we strive to provide. We're especially pleased that Aris continued working with you until everything felt just right. Thank you for your trust and kind words. We look forward to supporting you on your journey to healthier, more comfortable feet!
Reply from The Good Feet Store
Hello Maxine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jay reflect exactly the type of care we strive to provide.
Reply from The Good Feet Store
Thank you for sharing your experience, Roy! We're thrilled to hear that your lower back pain while walking has gone away. Helping our customers find relief and improve their quality of life is exactly why we do what we do. Thank you for trusting The Good Feet Store, and we hope you continue to enjoy greater comfort and mobility for years to come.
He took his time with us and he is very…
He took his time with us and he is very knowledgeable. Made us feel comfortable about us purchasing your products. My husband and I think David should be doing commercials for the company!!
21 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Lisa, we are so grateful you took the time to recognize David! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like David are what make the difference between a product and a real solution. Thank you for sharing your experience!
What do you have to lose?
I would highly recommend considering this store to anyone curious. The product can feel expensive, but it really works and is backed by several warranties. I have walked with a crooked spine my entire life, and only after trying them did I get proper help and adjustment.
Additionally, the staff in this location is great. I came in an angry mood after a hard day. They were patient, kind, and talked me right out of my sour mood. If you're curious, you owe it a look. It just might fix things for you.
21 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for the review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Cranston team delivered that. Come back anytime.
Necie is very thorough
Necie is very thorough, knowledgeable and has a great sense of humor. Definitely recommend her!
21 September 2026
Unprompted review
Justin was great!
21 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, LaTrisca, for your 5-star review! We're thrilled to hear that Justin provided you with a great experience. We appreciate you taking the time to share your feedback and will be sure to pass along your kind words to him. Thank you for choosing The Good Feet Store, and we look forward to supporting you on your journey to better comfort and mobility!
Today was an awesome day!
Today was an awesome day, I had my appointment at the Good Feet, 🥰 one of the best decisions I made! And Gianni assisted me and welcomed me to be an apart of the a Good Feet Family , it was everything and more this experience makes know that this decision was well worth it!
21 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Doretta, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Gianni reflect exactly the type of care we strive to provide.
Danielle was amazing!
Danielle was amazing!! Provided me with information I never knew I needed to know and answered all my questions. Was very knowledgeable, pleasant and so nice. My feet are already thanking me and her.
20 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Tanya, we are so grateful you took the time to recognize Danielle! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Danielle are what make the difference between a product and a real solution. Thank you for sharing your experience!
The staff was really friendly but I…
The staff was really friendly but I didn't like that they sold me shoes that were 2 big..I did get some relief for a very short time... I went to a foot doctor and he told me to stop wearing the foot supports,they were just generic and not helping me....Now I have been and will continue to pay for something I can't use...I got the August of last year and still paying for them...
25 August 2026
Unprompted review
Plantar Fasciitis Relief
Having a consultant/salesman, Josh Bell who knows exactly what he is doing and does it with a wonderful attitude made for a great experience. He explained and instilled confidence that the orthopedic system will resolve my foot pain. I’m excited about the journey.
20 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, Ross, for sharing your experience! We're delighted to hear that Josh Bell provided such a positive and informative visit. Taking the time to explain the process and help build confidence in your personalized arch support system is an important part of what we strive for, and we're glad Josh's knowledge and wonderful attitude made a lasting impression. We appreciate you trusting The Good Feet Store to be part of your wellness journey and are excited to support you as you work toward lasting relief and improved comfort.
Ready for the journey
Morgan was such a great wealth of information. My daughter and I were admittedly skeptical about about how and what services would work. She made sure we understood the progression and journey I would be on for better balance and knee support. It was really an eye opening experience.
20 September 2026
Unprompted review
Reply from The Good Feet Store
Hello RJ, we are so grateful you took the time to recognize Morgan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Morgan are what make the difference between a product and a real solution. Thank you for sharing your experience!
Josh was the best
Josh was the best! He is very knowledgable and personal. He really listened to my needs and figured out what was best for my foot issues. Looking forward to better feet!
20 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, Rebecca, for your wonderful review! We're so glad to hear that Josh provided such a positive experience. Taking the time to truly listen, understand your concerns, and recommend the right solution is exactly the level of care we strive to provide. It's great to know that his knowledge and personalized approach helped you feel confident about addressing your foot issues. We appreciate you choosing The Good Feet Store and look forward to being part of your journey to better comfort, support, and healthier feet!
Reply from The Good Feet Store
Hi Jack, really glad you came in. Hope you’re already feeling the difference. See you next time.
Melissa was absolutely amazing and so…
Melissa was absolutely amazing and so helpful. I feel my feet and I are going to be her new best friend!
20 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Dawn, we are so grateful you took the time to recognize Melissa! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Melissa are what make the difference between a product and a real solution. Thank you for sharing your experience!
Eric, The Good Feet Store
Eric, at the Good Feet Store in Robinson, was the BEST so kind, compassionate, and empathetic. My mom took me there, to the Good Feet Store, because I was just diagnosed a month ago with Plantar Fascitis. I stand on hard concrete all day, and by the time my shift is over, I am limping to my car. Eric set me up with the Wellness plan for arch supports, and since yesterday and today, I have noticed a HUGE difference in my posture and how I feel. It felt so good this morning to get out of bed and put my feet down without wincing in pain. Thank you, Eric!!!!! :)
19 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Johnna, we are so grateful you took the time to recognize Eric! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Eric are what make the difference between a product and a real solution. Thank you for sharing your experience!
Justin was great
Justin was great! I Walked in not knowing what to expect. His knowledge of information and professionalism was great. Will be back! Gave me a list of great options and supports…great experience.
Hunter
20 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, Hunter, for your kind review! We're thrilled to hear that Justin made your first visit such a positive experience. Walking into something new can come with a lot of questions, and we're glad his professionalism, knowledge, and ability to clearly explain your options helped you feel comfortable and informed throughout the process. It's wonderful to know that the personalized support recommendations met your needs and left you feeling confident about your next steps. We appreciate you choosing The Good Feet Store and look forward to seeing you again soon!
I visited store 862-Short Pump
I visited store 862-Short Pump, and was greeted by a young man, and started with signing in, then onto my evaluation.
You stand on an electronic floor device that measures total encompassed foot pressure. Their device wouldn’t connect to the internet/store network etc. Did this twice. No luck. I joked I must have bad luck. The representative said yeah, you must have bad luck. Then on to a manual foot pressure testing pad. Makes a carbon image of your foot pressure.
I asked if they work with insurance companies-he said HSA’s only-no other. I said I need an official quote electronically or on paper, to discuss either my doctor and my insurance company, to see if I might be reimbursed for the expense of a “starter program” costing $1700.00. Are you kidding me?
They said they can’t offer a quote and their products could be looked up on line. I asked to see a manager. As I have specific needs for my feet, not generic views and pricing. After a minute, the manager comes out from behind, head down, unpleasant blank look, and she asked how she could help. The representative explained to her in the back of store, what I wanted. I repeated that I would like an official quote to present to my insurance company and to review with my medical team. She said we don’t do that. I told her It was unbelievable. We got no where with this-I stayed professional and courteous, and she became combative that I would suggest that their practice was odd at best. She began a street head rock motion, and said she could not help me, and suggested I take my business elsewhere. I’m a manager, and found this highly unprofessional and discourteous. I said I will gladly leave, but could I get a business card from her and she said unfortunately I’m out of them. So I got the store sales rep card of Jacob Johnston.
I’ve rarely had a bad experience with a retailer or business, but this ranks as number “ONE” as worst ever. My recommendation is to see your doctor and buy orthotic insoles on line ranging from $60 to $250, NOT $1700. A lot of people-after research, indicate that this was a bad experience and foot pain, in many cases, came back worse than before. Steer clear. This is a “gimmicky falsehood” that should be approached with caution.
19 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Leland,
Thank you for taking the time to share this in such detail. We're sorry to hear the visit didn't go the way it should have.
We'd like to look into this further, including the conversation with the manager. Please email our Care Team at CustomerCare@thegoodfeetgroup.com if there are any further details you'd like to share.
Jay is a true professional
Jay is a true professional. Everything was explained thoroughly. Thanks for getting me back aligned Jay!
19 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Al, thank you for taking the time to recognize Jay. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jay sees this.
Our overall experience was good
Our overall experience was good, because I bought the program. This wasn’t entirely her fault because she was shorthanded, but the store was very busy and I felt rushed
18 September 2026
Reply from The Good Feet Store
Thank you, Jim, for sharing your feedback. We're pleased to hear that your overall experience was a positive one and that you chose to move forward with the program. We also appreciate your honest comments regarding the pace of your visit. We understand that feeling rushed can be frustrating, especially when making an important decision about your comfort and health. While it sounds like the store team was working through a particularly busy period, we value this feedback and will share it with the appropriate team to help ensure every client receives the time and attention they deserve. Thank you for choosing The Good Feet Store, and we look forward to supporting you on your journey to better foot health.
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