Bought the supports several years ago. The supports make all of the difference in terms of knee and hip comfort and being able to remain active. Everyone takes time to understand any concerns when I... See more
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Angelo was an amazing sales associate. Very informative, patient, and polite. He explained everything and repeated information when needed. I felt very comfortable wit his level Of service, not pushy... See more
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Informative Helpful Friendly
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Scheduling an appointment was very easy online. Would recommend an appointment because many people need help with their feet nowadays. Zach Caldwell was the person who helped me with my shoe inse... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
671 Worthington Road, 43082, Westerville, OH, United States
- 6148809255
4.6
Excellent
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Went in not to hopeful of pain relief
Went in not to hopeful of pain relief.
Zack was super helpful.
Tried all the supports , and they really did make a difference.
Walked out without pain.
Now very hopeful.
15 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My sales person Ben was great
My sales person Ben was great! So knowledgeable! Excited for my feet to start feeling better!
14 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Elizabeth, we are so grateful you took the time to recognize Ben! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ben are what make the difference between a product and a real solution. Thank you for sharing your experience!
Ben made the difference
Ben made the difference. Ben welcomed me into Good Feet. Ben was courteous, knowledgeable and a good listener. I am very happy with Ben’s service.
14 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Bertha, thank you for taking the time to recognize Ben. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ben sees this.
Very informative about the product
Very informative about the product. The salesman took his time and explained each step throughly. Zack Caldwell was my sales person.
13 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Kathleen, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!
Angelo was an amazing sales associate
Angelo was an amazing sales associate. Very informative, patient, and polite. He explained everything and repeated information when needed. I felt very comfortable wit his level
Of service, not pushy, very polite.
11 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Alecia, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Angelo reflect exactly the type of care we strive to provide.
Reply from The Good Feet Store - Polaris
Hello Carmen, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.
Ben did an outstanding job
Ben did an outstanding job. Very professional.
10 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Susan, thank you for taking the time to recognize Ben. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ben sees this.
Angelo Purnell was very thoughtful…
Angelo Purnell was very thoughtful helping with my different options!...He spent as much time as I needed!
10 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Ronald, thank you for taking the time to recognize Angelo. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Angelo sees this.
Jennifer was so friendly and made me…
Jennifer was so friendly and made me feel at ease throughout the process. She explained the process, products and what to expect.
9 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Cheryl, thank you for taking the time to recognize Jennifer. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jennifer sees this.
Justin Kates was very knowledgeable
Justin Kates was very knowledgeable, understanding, and kind. He was patient to make sure I got the right support to fit me.
7 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Jeannette, thank you for taking the time to recognize Justin. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justin sees this.
Ben did a great job explaining…
Ben did a great job explaining everything and look forward to the supports helping me feel better.
7 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello, BM, we are so grateful you took the time to recognize Ben! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ben are what make the difference between a product and a real solution. Thank you for sharing your experience!
Life Saver
Bought the supports several years ago. The supports make all of the difference in terms of knee and hip comfort and being able to remain active. Everyone takes time to understand any concerns when I have come in for replacements. Most recently, Jennifer helped me with different options to understand which replacement would work best for me. And replacements are no charge! Jennifer was great! Everyone is great. Highly recommend if you have knee, joint or hip pain.
6 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Phil, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jennifer
reflect exactly the type of care we strive to provide.
Trying out inserts for first time in my life.
Scheduling an appointment was very easy online. Would recommend an appointment because many people need help with their feet nowadays.
Zach Caldwell was the person who helped me with my shoe inserts. He took his time to make sure we got what I needed. 1,5 hr.
Love that they offer HSA/FSA options.
Now we just need to see how well inserts just work over time with work and reffing soccer.
Highly recommend you check this place out for help with your feet.
6 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello, Koen and Tricia, thank you for taking the time to recognize Zach. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Zach sees this.
Reply from The Good Feet Store - Polaris
Hello, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Polaris team delivered that. Come back anytime.
The first time we came into this store…it was horrible but this time it was great
The first time we came into this store it was horrible customer service
We were told that there wear new employees and they had been retrained
Zach Caldwell was excellent, he listened and was able to solve my husband problem in a short time
Thanks Zach
3 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Charmaine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Zach reflect exactly the type of care we strive to provide.
Zach did an excellent job
Zach did an excellent job. Took his time and set me up. Way better experience this time around.
3 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Sean, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Polaris
Hello Julia, thank you for taking the time to recognize Ben. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ben sees this.
Jennifer was very nice
Jennifer was very nice. She was very helpful. She knows what she is doing. I’m very grateful that Jennifer was able to help me with my foot pain
2 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Angie, your kind words about Jennifer brought a smile to our faces. We’re delighted they could make such a positive difference during your visit. Thank you for recognizing their efforts and for visiting The Good Feet Store.
Dena Browning was very helpful
Dena Browning was very helpful. Great experience.
1 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hello Steve, thank you for your generous feedback highlighting Dena's service. We’re thrilled they helped make your visit enjoyable. Your recognition means so much to us—thank you for choosing The Good Feet Store.
Justin took great care for both of us
Justin took great care for both of us. Back a second time and we were so happy he is still here. Great experience
1 July 2026
Unprompted review
Reply from The Good Feet Store - Polaris
Hi Susan, Big thanks for highlighting Justin's service. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
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