Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we... See more
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Review summary
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Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more
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Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back an... See more
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Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5923 Farnsworth Court, 92008, Carlsbad, United States
- (800) 509-4535
- info@goodfeet.com
- goodfeet.com
4.7
Excellent
2K reviews
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Robert was extremely helpful and we…
Robert was extremely helpful and we will be purchasing a set of orthotics from him
19 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Sean, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.
Luis is fantastic
Luis is fantastic. Foot pain for 7 years, I’m feeling great walking out
19 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Kris, we are so grateful you took the time to recognize Luis! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Luis are what make the difference between a product and a real solution. Thank you for sharing your experience!
Josh is the best
Josh is the best! He took his time assisting my mother.
19 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, Delma, for your wonderful review! We're delighted to hear that Josh provided such attentive care while assisting your mother. Taking the time to listen, answer questions, and ensure each client feels comfortable and supported is something we value greatly. We appreciate your kind words and will be sure to share your recognition with Josh. Thank you for choosing The Good Feet Store, and we wish your mother continued comfort and success on her journey to better foot health.
Causes more pain then fixes
Work on my feet 10+ hours a day and a friend, who had severe foot problems, asked me to check out The Good Feet Store with her. The salesman was very nice but the prices were astronomical for their arch support system. I opted out of the arch supports due to the price and just got a comfortable pair of shoes with a pair of sole inserts that were supposed to help with arch support. I wore them home and 4 hrs later my lower back was in excruciating pain. That pain has came and went over the past 3 months since I wore them (I haven't worn the shoes or inserts since). I now have to make an appt with a chiropracter to hopefully fix whatever those inserts messed up in my back! When I tried to return them, they told me that they do not take returns on shoes and inserts. $300 paid just to induce pain on myself. This place is a scam.
15 July 2026
Unprompted review
Mika Was very good in explaining how…
Mika Was very good in explaining how the process works, and I have a better understanding of how to wear my system.
18 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Eva, thank you for taking the time to recognize Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika sees this.
Mika help us so much
Mika help us so much. And very informative. Would recommend
18 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Zhena, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mika reflect exactly the type of care we strive to provide.
Kind and patience service
18 September 2026
Unprompted review
Reply from The Good Feet Store
Hi John, this made our Magnolia Park team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime!
Posting this as a warning
Posting this as a warning, because I wish someone had told me before I walked in. Went in for plantar fasciitis, left having spent over $2,000 and never heard a price until checkout, even though I asked more than once. Salesperson compared it to braces (that's apparently why it's so expensive) and said insurance covers it, every plan except Medicaid. When I came back the same day doubting that, she didn't correct herself, she doubled down. My insurance the next morning: not covered without a prescription, and they don't even bill insurance themselves. Tried to return it that day and got three different answers about their policy over three visits. Get the price and the return policy in writing before you sign anything, and call your own insurance first. This whole thing is built for someone in pain who just wants relief right now-don't let that talk you into a decision like it did me.
29 June 2026
Unprompted review
Reply from The Good Feet Store
Hi Abby, thank you for taking the time to share your feedback. Your experience matters to us, and our goal is to provide excellent customer service to anyone who walks through our doors. We will share your experience with the store and leadership.
Jazmine made my experience wonderful
Jazmine made my experience wonderful! She was super helpful, knowledgeable and kind! I will suggest this place to all my friends!
18 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Grace, we are so grateful you took the time to recognize Jazmine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jazmine are what make the difference between a product and a real solution. Thank you for sharing your experience!
Technology was great Jamel was great
18 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Dale, this made our Macon team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime!
Outstanding Customer Support
Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back and spreading the word on how I was treated and taken care of. Thanks
17 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Trevon Williams, we appreciate the honest review. We're lucky to have people like Ireanna focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Reply from The Good Feet Store
Hi Pam, we appreciate the honest review. We're lucky to have people like Dena focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Great customer service and attention to detail.
Great customer service and attention to detail. Very personal service. Franco was Amazing!!
17 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Adriane Davis, big thanks for shouting out Franco. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Wanda was very knowledgeable & answered…
Wanda was very knowledgeable & answered all my questions & I had quite a few! Also she was kind and attentive!
16 September 2026
Reply from The Good Feet Store
Thank you, Debbie, for sharing your experience! We're so pleased to hear that Wanda provided such knowledgeable, attentive, and caring service during your visit. Taking the time to answer every question and ensure our clients feel informed and comfortable is an important part of the experience we strive to provide. We're glad Wanda's patience, kindness, and expertise helped make your visit a positive one. Thank you for choosing The Good Feet Store, and we wish you continued comfort and success on your journey to better foot health!
Shawn was very good and experienced and…
Shawn was very good and experienced and was very helpful.
16 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Janice, thank you for taking the time to recognize Shawn. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure they see this.
Reply from The Good Feet Store
Hello Deborah, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.
Great experience
Jessica was so helpful. She knew the product so well and explained everything in detail.
15 September 2026
Reply from The Good Feet Store
Thank you, Loeta, for your kind words! We're delighted to hear that Jessica was able to provide such a helpful experience. Her product knowledge and commitment to making sure customers fully understand their options are qualities we value greatly. We'll be sure to share your feedback with her. Thank you for choosing us, and we appreciate your support!
I enjoyed my visit. Awesome service
I enjoyed my visit. Everything was explained good to me. All the demonstrations was very good. My feet felt so good and different. My lower back felt good also. My knees didn’t have much pain anymore. My salesman was awesome. Thank you.
14 September 2026
Reply from The Good Feet Store
Thank you, Sadie, for sharing your experience! We're so happy to hear that you enjoyed your visit and that everything was explained clearly. It's wonderful to know that the demonstrations helped you feel a noticeable difference in your feet, lower back, and knees. We're especially glad to hear that your salesperson provided such an awesome experience and took great care of you. We truly appreciate your feedback and look forward to seeing you again. Thank you for choosing us!
Justin was such a great help!
Justin was such a great help! He helped me learn about my foot and arch type and what kind of support I need! I felt immediate relief just in trying on the inserts and now understand what my feet need! Thank you!
15 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you, Kristin, for your wonderful review! We're thrilled to hear that Justin was able to help you better understand your foot and arch type and find the support that's right for you. It's especially exciting to know that you felt immediate relief when trying the inserts and left with a better understanding of your feet's needs. We'll be sure to share your kind words with Justin. Thank you for trusting us with your foot health, and we look forward to helping you continue your journey to greater comfort!
Reply from The Good Feet Store
Hi Bill, really glad you came in. See you next time. Hope you’re already feeling the difference!
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