Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we... See more
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Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more
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Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back an... See more
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Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5923 Farnsworth Court, 92008, Carlsbad, United States
- (800) 509-4535
- info@goodfeet.com
- goodfeet.com
4.7
Excellent
2K reviews
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Trust them. Been using them since 1999
I bought my first pair of the "classic" permanent arch supports in 1999. I had been going to a pediatrist for a long time. He had told me I need surgery to correct my feet. The arch supports from Good Feet were $300 back then and had a 20 year guarantee.
They hurt at first. Of course they hurt, because they're reshaping and aligning the bones in your foot. It's like wearing braces on your teeth. They're gonna hurt at first! After about 3 weeks, I noticed a huge change. A month later I didn't even notice they were there. I lost one of my inserts in 2007 and decided to just throw out the other because my feet had already transformed. By 2013, I needed them again and bought knock offs. They didn't really work. In 2022 I walked into the Good Feet Store in Mission Valley wanting to replace just the classic arch supports only to be greeted by a salesman that was only half paying attention and wanted to sell us a $1200 system. You don't need the system. All you need are the classics. I left without buying the classics or the system because of how I was treated. Flash forward to 2026 when now I have Plantars Fasciitis and a bone spur affecting the tendon in my left heal. My new pediatrist said I needed a shot from the top of the foot. So I got it. It didn't work. The pain got worse and so did my limp. My new doctor said NOT to get arch supports from the Good Feet Store. Well, after his care failed and I was in painful desperation, I finally went back to the Good Feet Store. I paid $600-ish dollars for the Classic Fit arch supports. It's been 3 weeks. Like before, it hurt to start using them. But now the pain and suffering has almost completely reversed. Don't spend time and money on other things, when these will transform your feet!
13 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Michelle, this is exactly why we do what we do. Pain has a way of taking things from you and getting that back is the whole point. Really glad you’re feeling it. We’re here.
Irene at Good Feet in Alpharetta, GA
Irene was very friendly, patient, and extremely helpful in answering all of my questions. Good Feet should be extremely happy in the great customer service that she provided.
30 September 2026
Unprompted review
Reply from The Good Feet Store
Hello D., thank you for taking the time to recognize Irene. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure she sees this.
Tired of picking shoes off the shelf…
Tired of picking shoes off the shelf and them falling apart and feeling mushy Already threw out about 500 dollars of shoes practicaly new.The pain was intense in my right knee, So I went to the Good feet store. Had a good experience my knee pain was not hardley noticable before I even got out the store Great store. See for yourself dont believe all the bad reviews. See Danial he will help you with your shoes.
25 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Dennis, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Birmingham team delivered that. Come back anytime.
Customer Service Agent Bryan was…Absolutely amazing.
Customer Service Agent Bryan was extremely patient and helpful. My pain level was 12 out of 10, when I entered the store. With the examination and explanation session Bryan had with me was more than worth the time spent.
The pain level reduced to a 5 out of 10.
I’m walking like I’m on top of the clouds.
Kudos Good Feet and especially Bryan for you amazing help.
28 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Nadean, thank you for your wonderful feedback! For more than 30 years, The Good Feet Store has been dedicated to improving quality of life for people experiencing foot-related pain, sometimes severe. For many, simply being out of pain is the goal; for others, it’s getting back to work, family, and the activities they love. Sounds like you know exactly what we mean. So glad you came in. We’re here whenever you need us.
Jamiel was so professional
Jamiel was so professional
He understood and listened to my concerns
And made me feel like I am 20 years old again
Thank you so much Jamiel
28 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for sharing your experience, Deanetra!
We are thrilled to hear that Jamiel provided such professional and attentive service. Taking the time to listen, understand each customer's concerns, and create a positive experience is exactly what we strive for at The Good Feet Store.
It's especially rewarding to know that Jamiel helped you feel comfortable, supported, and even "20 years old again." Your kind words mean a great deal, and we will be sure to share your feedback with him and the team.
Thank you for choosing The Good Feet Store. We appreciate your trust and look forward to continuing to support you on your journey to better comfort and mobility.
TK was very thorough and nice
TK was very thorough and nice. Explained every aspect of supports. Will recommend TK highly.
28 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Terry, thank you for taking the time to recognize TK. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure TK sees this!
Ana Arevalo is an amazing…
Ana Arevalo is an amazing manager/associate for your company. She is personable, knowledgeable, and makes the process of trying your products a smooth no pressure experience. Great asset to your team.
Justin Bolas
27 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Justin, thank you for taking the time to recognize Ana. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ana sees this.
Reply from The Good Feet Store
Thank you for sharing your feedback, Brenda!
We are delighted to hear that Jamiel provided you with a great experience. Our team is committed to delivering exceptional customer service and helping each customer find the support that best meets their needs, and it's wonderful to know that Jamiel made a positive impression during your visit.
We appreciate you taking the time to recognize his efforts and thank you for choosing The Good Feet Store. We look forward to continuing to serve you in the future.
Tia is so amazing
Tia is so amazing! She got both of my kids (who have extremely flat feet) get into some orthotics that helped their pain and posture. My husband exchanged his orthotics from the 1990’s and man were they worn out! It honestly validated how well these orthotics hold up and how great this company is. Would definitely recommend going to see Tia if you are experiencing any pain in your body because it probably stems from your feet.
27 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for sharing your experience, Stephanie!
We are thrilled to hear that Tia provided such exceptional service for your family. It's wonderful to know that she helped both of your children find support for their flat feet and that they experienced improvements in comfort and posture. We're also glad your husband was able to update his orthotics and see firsthand the long-term durability of the support systems he has relied on for many years.
At The Good Feet Store, we strive to provide personalized solutions and an outstanding customer experience, and we're delighted that Tia's care, knowledge, and attention made such a positive impact.
Thank you for your recommendation and for trusting The Good Feet Store with your family's foot health needs. We truly appreciate your feedback and look forward to continuing to support you for years to come.
Amiable Ana
Ana was extremely helpful and knowledgeable regarding the products to support my foot condition. Also, she was not pushy. She even helped me put my shoes on. I’m a grown man. I’m not used to that type of treatment.
26 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Miko, thank you for taking the time to recognize Ana. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ana sees this.
Go see Twine at Good Feet
Twine was very knowledgeable and personable. He genuinely knows his stuff and takes the time to listen to his customers.
25 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Kimberly, we are so grateful you took the time to recognize Twine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Twine are what make the difference between a product and a real solution. Thank you for sharing your experience!
Twine was very informative and…
Twine was very informative and professional and knows the product very well.
26 September 2026
Unprompted review
Reply from The Good Feet Store
Hello R, thank you for taking the time to recognize Twine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Twine sees this!
Shawn was incredible and helped solve…
Shawn was incredible and helped solve my foot pain today.
26 September 2026
Unprompted review
Reply from The Good Feet Store
Hi John, really glad you came in. See you next time. Hope you’re already feeling the difference. See you next time.
Eric listened to my concerns and asked…
Eric listened to my concerns and asked many questions to get to the root of pain. After balance testing and foot imprints he suggested 3 different types of supports all of which immediately alleviated my pain. Looking forward to using these for the next 30 days and seeing my improvement.
Thanks a million
26 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Janice, we are so grateful you took the time to recognize Eric! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Eric are what make the difference between a product and a real solution. Thank you for sharing your experience!
I'm curious why my Brooks I bought from…
I'm curious why my Brooks I bought from the good feet store smells like tires when I take my shoes off ???
20 August 2026
Unprompted review
Great customer service
Great customer service. Thanks Necie! She was very knowledgeable and she explained things very well and truly listened. Thank you to everyone in the Good Feet store.
25 September 2026
Unprompted review
Anna and mika were both incredibly…
Anna and mika were both incredibly helpful too me when I came in for help!
24 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Trace, thank you for taking the time to recognize Anna and Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Anna and Mika see this.
Ana was amazing!
Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely well engineered and I am looking forward to testing it out over the next month or so to see what kind of relief I can get. Very optimistic at this point.
24 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Matt, we are so grateful you took the time to recognize Ana! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ana are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store
Hello Cheryl, we are so grateful you took the time to recognize Stephan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Stephan are what make the difference between a product and a real solution. Thank you for sharing your experience!
My experience with Good Feet
Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we got it to fit just right. He also went out of his way to explain precisely when I should use which orthotic to optimize the benefits of using them. I have had experience with other people there, but he was by far the most thorough and understanding.
22 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for taking the time to share your experience, Sheillah! We're delighted to hear that Aris provided such thorough and attentive care during your visits to our Highland store. Taking the time to listen, make personalized adjustments, and ensure you understand how to get the most benefit from your arch supports is exactly the level of service we strive to provide. We're especially pleased that Aris continued working with you until everything felt just right. Thank you for your trust and kind words. We look forward to supporting you on your journey to healthier, more comfortable feet!
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