Go Smart Repair Reviews 

1,860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the flawless finish and... See more

Product

Customers consistently note positive experiences with product, often praising the flawless finish and how... See more

Customer service

Consumers find customer service to be positive, with many expressing satisfaction with the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,860)

432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Third time Mick Shelly has come to…

Third time Mick Shelly has come to repair damage by someone opening their car door on mine.
Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and attention.
He was able to adjust his schedule today as he knew we had an appointment later in the day. Always a pleasure to deal with him .

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication, and time keeping, friendly, and skilled at doing the work, very happy with overall service.
Mikey Ould was very professional and pleasant.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary!!!

Grant arrived on time (to the minute)
Polite and cheerful
Did a superb professional job
Fully recommend him and his company.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Go smart repair

Booked a go smart repair. Was notified the day before of the time slot. Grant arrived promptly and immediately started work. Great professional service all round and excellent job completed.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Mick Kelly

Had Mick Kelly as my guy and honestly he is one of the best. Really good customer service he was chatty , friendly , great humour! He really good at his job to like the work he does was the best, can’t pair him much more :)

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Like new!

Mike was excellent. He did a fantastic job on my wheel. Clearly takes pride in his work and has a great personality.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent paint repair Service

Excellent, prompt and polite service. The skill care and level of workmanship are beyond reproach. I can't see any sign of the damage (dent and paint chips) since being repaired.
I would definitely recommend to anyone and would use again.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great overall experience

Great overall experience. Right through from initial communication in setting up the appointment through to the great quality of the finished product

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Mick is very professional

Mick provided his service promptly. He explained to us very clearly the repair options and how it would look like. We felt like he treated our car repairs like it would be his own car. Mick is very friendly and very professional. We would recommend his service to anyone.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Vehicle repairs

Grant, the technician just gets on with the job in hand. Very efficient, very good customer service skills. A friendly man who respects your vehicle and does an excellent job. No complaints

22 April 2026
Unprompted review

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