Go Smart Repair Reviews 

1,860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent standard of work and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that their items,... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,860)

432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Job

Mick arrived on time and was very friendly and personable. He was very diligent and did a lovely job. Would highly recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job by Mick

Amazing job by Mick. Very friendly and was eager to take on the job. I had a couple of chips on the edge of the door, a tricky location, but he returned it to the state of a brand new door. It was all done in just over an hour. Would highly recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Excellent service from Rhys Wake who did an amazing job of repairing scratches and scuffs on the offside rear of my car.

Rhys gave me an idea beforehand of when he would arrive, then arrived on time, was polite and friendly and now the rear of my car looks like new.

Would definitely recommend.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Toby provided an excellent service

Toby provided an excellent service. He was thorough, careful and mindful of the impact repairs at home can have on neighbours. The finish is excellent and the repair undetectable. Great job. Recommended.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

My car was recently repaired by Mikey…

My car was recently repaired by Mikey Ould, and I'm super happy! His communication was excellent, he kept me updated and then did a brilliant job on the day! All the scratches & marks have completely gone, he comes highly recommended from me! 🤩

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Mike

Mike, turned up in and carried out the repair in between showers. Demonstrating his ability, professionalism and skills. Thanks for your support and the work you have done today.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I acknowledged the technician Rhys Wake…

I acknowledged the technician Rhys Wake who did my repair work recently. It was very remiss of not to mention and thank Harry, Dylan and Ethan for their excellent support in arranging the repair, coordinating and date plus providing detailed confirmation and requirements for the fulfilment of the wheel rim repair - cheers guys !

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Paintwork repair

Grant arrived promptly and was very pleasant. He did an excellent job removing some scratches on my red Honda Jazz. I was very pleased and would highly recommend him. Thank you Grant!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and work

Rhys turned up on time and was very professional and friendly. Did not make a fuss about having to squeeze his van into neighbours narrow driveway! Took about two hours which is what he said and did an excellent job on the scuffs and scratches .

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Michael is a magician.

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman.

He is also punctual, polite, flexible and professional. Couldn't recommend more.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, from taking my car in to collecting it. Ready on time , job well done from start to finish. Can't recommend highly enough.

8 May 2026
Unprompted review

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