Go Smart Repair Reviews 

1,860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent standard of work and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that their items,... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,860)

432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Grant came early and buffed out the scratch on the car and has done a really good job. Would definitely recommend using his services

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Grant did amazing repairs on my car

Grant did amazing repairs on my car, he turned up promptly and was very polite and friendly and even repaired and resprayed my front bumper along with my side which was badly scuffed. Thank you, my car is like new again! I am very happy.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can I say except what an…

Wow what can I say except what an amazing job Rhys Wake has done on my alloy wheel, it looks like new again. I am so happy 😀
Rhys kept me informed of the time he would be arriving and was professional , courteous and friendly. I can’t thank him enough.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time having Go Smart out to fix…

First time having Go Smart out to fix some damage to my vehicle and got the pleasure of Mick Shelly attending. Great technician, great communication and just all round lovely to chat to. Would highly recommend Mick to anyone needing repairs. Thank you for an amazing service!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great repair job

Thank you Mick Shelley for a great repair job on my car. Mick arrived at the agreed time and was very professional. I’m very happy with the result.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Go Smart Repair - Mick Shelly

Go Smart Repair carried out a bodywork repair on my vehicle today and I’m extremely pleased with the result. The quality of workmanship was excellent, the finish looks like new, and the attention to detail was outstanding.
I would highly recommend Mick Shelly to anyone looking for a high-quality repair. Great service and a fantastic end result.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

Our technician, Rhys, was excellent from start to finish. Communication before the day of repair was clear and efficient, and Rhys was accommodating in sliding the repair forward so that the job would not clash with another appointment.
On the day, Rhys arrived early, was friendly and courteous, and completed the repair with minimal fuss and speedy time.
I would absolutely recommend Go Smart Repair based on my experience, especially in relation to Rhys.
Thank youtho

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This was my second repair done and I was so happy that it was the same technician as last time. I was kept informed all the time and he was flexible with the time. The repair was 5 star and quick.

18 May 2026
Unprompted review

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