Go Smart Repair Reviews 

1,862
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the vehicle repairs, noting that previously damaged areas, scratches, and scuffs look completely brand new and flawless. Technicians are widely commended for their outstanding craftsmanship, meticulous attention to detail, and ability to perfectly match paint colors. Additionally, people deeply appreciate the incredible convenience of having mobile services performed directly at their home addresses. Reviewers constantly praise the polite, friendly attitude and clear communication maintained by staff throughout every single stage. Many consumers state they would eagerly recommend these reliable services to others requiring similar vehicle bodywork.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, praising their professionalism, punctuality,... See more

Service

People report high satisfaction with the service, praising technicians for being punctual, professional, and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction and appreciation for the repairs.... See more

Product

Reviewers highlight positive aspects of product quality, expressing great satisfaction with the flawless... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting satisfaction with repairs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,862)

434 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nadine was amazing from start to…

Nadine was amazing from start to finish. She messaged me the day before to confirm the timing and accommodated my schedule. She arrived on time, helpfully showed me any issues and was very respectful. I couldn’t have asked for a better experience. Thank you so much Nadine!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Grant did a great job

Grant did a great job of repairing my paint work. Lovely and friendly and explained the aftercare (no car washing for 48hours. No mess on the drive either!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service had to slightly put back my appointment by a couple of hours but kept me informed arriving he set to work outstanding result and our Skoda is brand new again A1 gold star service thank you can't recommend highly enough trustworthy professional kind.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gobsmacked!

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was all completed in an hour or so (and this followed from a previous company looking at it and saying they couldn't match the paint as it's pearlescent). Grant was punctual, courteous and bloody good at his job; I'm extremely impressed.
Thank you 😊

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent repair and lovely service

Mick has helped me with a few car repairs now, and he has always done a fantastic job. Most recently, he repaired scratches on my wheel and door, and the result looks great. The whole process was quick, easy and stress-free. Mick is lovely to deal with, very professional, and clearly takes pride in his work. I’m really delighted with the result and would happily recommend him.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service by a very professional…

Amazing service by a very professional & caring technician (Lee Foyle) who went above & beyond with my bumper scuff repair & other cosmetic bodywork work. He was knowledgeable, fast & efficient. The car is like new again! Excellent work done & certainly recommended. Vicky Purshouse

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Go Smart Repair

Mick Shelly did an excellent job on my car body repair. He kept me informed about his arrival time, was professional and friendly, and completed the work quickly and to a high standard. I would definitely recommend Go Smart Repair. Thank you!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Alistair was a pleasure to have to…

Alistair was a pleasure to have to compete my repair. Polite & he took great care with his work, meaning I was very extremely pleased with the completed job. I definitely recommend Go Smart Repair & when I get my new car I’ll be buying this cover again.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

A job well done.

Rhys, came to me today, polite good humoured and a really nice lad. Everything seems to be of an excellent standard.
I was pleased with the work done.
Messaged to ask if he could come earlier as he was ahead of time which he did.
Thank you.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Smart repair

Grant came to my house to carry out a smart repair on some scratches. He was friendly, professional, and punctual, and did a great job. I would happily recommend him.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Claim dealt with efficiently as always

Claim dealt with efficiently as always. Mick Shelly calls in advance to confirm the time, and in this case managed to bring my repair forward to suit my schedule. Excellent repair to my scuffed wheel which looks as good as new.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Job!

From start to finish. Great job! Informed me that you were on your way, on time, polite, professional and what a fantastic result! Good to meet you Michael H. Thanks

28 May 2026
Unprompted review

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