We found the booking and parking experience straightforward and good value for money. We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was ab... See more
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Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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We used the valet parking and had no issues. Car was in same condition and mileage upon return. Easy to find and use again.

Reply from Official Gatwick Airport Parking
I did not realise at the time I booked my parking that it was the holiday special. I think this only operates over the summer holidays. I must have missed that when booking. I thought it was the long stay car park and that I would have my keys with me. But because it was a holiday special it meant I left my keys and my car was moved to a secure parking. The staff kindly updated my return time (I anticipated delays and didn't want to be overcharged) so that I would not have to wait 3 hours for my car to be returned. I should have paid more attention. That said. The whole experience was really easy and very convenient with a nice quick transfer by bus. Definitely would do this again.

Reply from Official Gatwick Airport Parking
It was seamless from start to finish. easy to book received updates and picked car up drove straight out, no drama really great.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
We used holiday parking short stay. Very efficient parked car dropped of keys got bus to terminal buses very frequent which is important when you return . Very slick smooth operation and value for money.

Reply from Official Gatwick Airport Parking
Very easy to book online. Car is waiting in car park at terminal when you arrive.

Reply from Official Gatwick Airport Parking
Very reasonably priced and convenient. Especially picking the car up.

Reply from Official Gatwick Airport Parking
Super easy experience! Would defo book this again for our next holiday! Booking process was straight forward and easy, great location and the shuttle bus was so regular, we never waited more than 5 minutes for each trip(we done 2 trips altogether and each time was a breeze) so i would definitly recommend

Reply from Official Gatwick Airport Parking
This was my first time parking at the airport but would happily do it again. The valet parking was so easy. Literally drive to the car park, speak to an attendant and then get out and then you're pretty much into the terminal (that is if you're flying from the North Terminal which is what I did). Then when you arrive back into the terminal you literally walk out and the entrance to the car park is there, go to speak to the attendant behind the desk and scan the QR code and then they tell you what level your car is on. Really couldn't be any easier. Would recommend and would most definitely use this service again

Reply from Official Gatwick Airport Parking
Easy and stress free. Car park being ticketless made it much easier

Reply from Official Gatwick Airport Parking
Booking online was simple, the shuttle arrived within a few (about 10 )minutes of parking, and the drivers were incredibly courteous. Will definitely use this service again. Customer service was excellent when I called panicking about being delayed- thank you.

Reply from Official Gatwick Airport Parking
Easy to book, great location and easy to get to the terminal. Will be using again

Reply from Official Gatwick Airport Parking
Valet Parking at Gatwick is the best. Just drive car in a carpark knowing its safely parked up in a secure area and not driven around by any one. hand the keys over to a professional, then off on holiday across the road.
Then on return go to desk and pick keys up and drive on straight home. Cant be bad, better than waiting for a bus to take you to your car and struggling to find a seat and cases in tow as well.

Reply from Official Gatwick Airport Parking
We used Mid Stay... It's probably obvious.. But a sign would have helped!! And the booking directions were NOT clear...once in, its a great call, and super close to the terminal.

Reply from Official Gatwick Airport Parking
Just a short walk undercover straight into departures. So much easier with 2 young children not having to get on & off buses and so quick to be on the way home after landing.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
We used Valet Parking at the south Terminal. Super easy and reasonably priced (compared to taxi to the airport). We were at check-in 5 minutes after we'd parked our car, and back on the road 10mins after collecting our luggage. We'll definitely use again.

Reply from Official Gatwick Airport Parking
Efficient, easy to use service that led to a smooth start and end to our holiday. 100% recommend.

Reply from Official Gatwick Airport Parking
Had a great experience at Gatrick Long Stay, the customer service team were incredibly helpful and made the whole situation easy to resolve.

Reply from Official Gatwick Airport Parking
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