Very easy to convert from old provider. Very patient and helpful instructions given. Looking forward to saving some money .
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See what reviewers are saying
I don’t speak Spanish but I was able to sign up using e mail rather than struggling on the phone. Very simple process . Although Endesa immediately offered to undercut your price, I am staying with... See more
Company replied
Slower and more complicated to switch to Gana than Octopus does it. One example is if your email address has a capital letter it won't work, which is ridiculous. It's first time I encounter an issue/... See more
Company replied
Your Customer service (Elena) is excellent. I asked to speak with someone in English & was contacted within 30 mins. Uploaded my latest bill for comparison whilst on the phone & offered a substantial... See more
Company replied
Company details
Written by the company
Gana Energía es una compañía de luz y gas natural que ofrece desde 2015 una alternativa de ahorro y sencillez en el sector energético. Ofrecemos tarifas de luz y gas a precios ajustados, facturas sin costes extra que no pediste y una Atención al Cliente cercana y ágil. Nuestros clientes ahorran una media de 366€ al año. ¿Te hacemos una comparativa gratuita de la factura de luz para ver cuánto podrías ahorrarte?
¿Por qué elegir Gana Energía?
Written by the company
- ¡Comprometidos con nuestros clientes!
- ➡️ Precios siempre bajos: los más económicos según el comparador de la CNMC ➡️ Atención al cliente próxima: tenemos call center propio para ofrecer un servicio cercano y de calidad ➡️ Gestión online y sencilla: Controla tu consumo, establece alertas de gasto y gestiona tus facturas ➡️ Transparencia y sinceridad: Sin letras pequeñas, permanencias ni cargos sorpresa
¿Por qué elegir Gana Energía?
¡Comprometidos con nuestros clientes y con el planeta!
➡️ Precios siempre bajos: los más económicos según el comparador de la CNMC
➡️ Atención al cliente próxima: tenemos call center propio para ofrecer un servicio cercano y de calidad
➡️ Transparencia y sinceridad: Sin letras pequeñas, permanencias ni cargos sorpresa
➡️ Gestión online y sencilla: Controla tu consumo, establece alertas de gasto y gestiona tus facturas
Contact info
Calle Colón, 60, planta 5, 46004, Valencia, Spain
- 900 535 689
- info@ganaenergia.com
- ganaenergia.com
4.6
Excellent
7K reviews
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Professional service
Hello! Thanks to one recommendation, I checked your services and prices. Your staff was very professional. I had the opportunity to speak in English with Luis Elena Herrera Rafael, and she gave me all the necessary information, and the contracts were signed quite quickly. Hope my decision was a good one, and we will be able to have a stable collaboration.
15 May 2026
Reply from Gana Energía
Hi, Marilena👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
Ana's support was excellent.
19 May 2026
Reply from Gana Energía
Hola, Guido👋🏻
¡Gracias por esas estrellas✨ y por depositar tu confianza en nosotros!
Reply from Gana Energía
Hola, Keith👋🏻
¡Gracias por tu reseña🙌🏻 y por tomarte el tiempo para compartir tu experiencia! Nos enorgullece saber que nuestros esfuerzos están dando frutos.
Number 1 Supplier. For Customer Service and Savings.
Your Customer service (Elena) is excellent. I asked to speak with someone in English & was contacted within 30 mins. Uploaded my latest bill for comparison whilst on the phone & offered a substantial saving. Elena is assigned as my one to one representative for queries or questions. A person you can actually talk to in this day an age, is a big Yes from me. Gana handled the change over, no fees, and i was good to go the next day with the contract and new App. Highly recommend Gana energia and my experience.
6 May 2026
Reply from Gana Energía
Hi, Tom👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
Slower and more complicated to switch…
Slower and more complicated to switch to Gana than Octopus does it. One example is if your email address has a capital letter it won't work, which is ridiculous. It's first time I encounter an issue/ stubberness about capital letter in email address. Anyway, since Gana pays 6 cents for solar surplus and octopus pays one cent, I find Gana 6 times more fair than scammer octopus. I recommend Gana especially if you have solar panels.
22 April 2026
Reply from Gana Energía
Hola, Florian👋🏻
¡Gracias por tu reseña✨ y por depositar tu confianza en nosotros! No obstante nos gustaría que nos llamases para revisar contigo qué ha pasado con tu mail y si podemos ayudarte con ello 🔍Recuerda que estamos disponibles en el teléfono gratuito ☎️ 900 535 689 de 9:00 a 20:45 de lunes a viernes.
Reply from Gana Energía
Hi, Zirica👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
There are much better options
Overcharged me and then gave me hidden additional charges on top of it. I've already found a considerably cheaper company
10 April 2026
Unprompted review
Reply from Gana Energía
Hola, Timmy👋🏻
Lamentamos mucho la experiencia que estás teniendo🙏🏻. Esto que nos cuentas no es para nada nuestra forma de trabajar ni de hacer las cosas. Por favor, ponte en contacto con nosotros en el ☎️ 900535689 para que te ayudemos a solucionarlo y aclarar lo ocurrido.
Easy no effort swop from one electric…
Easy no effort swop from one electric supplier to gana
7 April 2026
Reply from Gana Energía
Hola, Keith👋🏻
¡Gracias por esas estrellas✨ y por depositar tu confianza en nosotros!
Transfer from my old account was very…
Transfer from my old account was very easy and efficient
2 April 2026
Reply from Gana Energía
Hola👋🏻
¡Gracias por tu reseña✨ y por depositar tu confianza en nosotros!
Great company
Fast , efficient & friendly.
Great company to deal with.
Highly recommended.
30 March 2026
Reply from Gana Energía
Hola, Nigel👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!
Reply from Gana Energía
Hola, Amanda👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!
CUPS number in Spain
Now the contracts have been made and we are waiting for the electricity to be activated. It was a long journey when I finally understood what the electricity-related CUPS code was in Spain.
26 March 2026
Reply from Gana Energía
Hi, Laila👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
Reply from Gana Energía
Hi👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
Great service
24 March 2026
Reply from Gana Energía
Hi, Muhammad👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
It was easy to change from our previous…
It was easy to change from our previous supplier to Gana and at a more competitive rate
12 March 2026
Reply from Gana Energía
Hola, Kathryn👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!
Brilliant fast service
Brilliant fast service .
Changed both our properties over, no fuss, very fast and easy to do. They will speak in English if you need them to. Much cheaper bills now.
Thank
You
11 March 2026
Reply from Gana Energía
Hi, Michelle👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.
Reply from Gana Energía
Hola, Henrietta👋🏻
¡Gracias por tu reseña! Estamos encantados de que estés teniendo una experiencia de 5 estrellas 🥳
No es normal cobren gas de lectura…
No es normal cobren gas de lectura estimada ,sin mirar promedios de facturas!!! cuando yo envío lectura con foto en la fecha correcta!
Mal !!
24 February 2026
Reply from Gana Energía
Hola, Irene👋🏻
Nos gustaría que nos llamases para revisar contigo tus facturas y poder explicarte la manera correcta de aportar las lecturas de Gas🔍. Recuerda que estamos disponibles en el teléfono gratuito ☎️ 900 535 689 de 9:00 a 20:45 de lunes a viernes.
excellent customer service and very…
excellent customer service and very quick to respond would recommend to anyone
6 March 2026
Unprompted review
Reply from Gana Energía
Hola, Geordie👋🏻
¡Gracias por tu reseña🙌🏻 y por tomarte el tiempo para compartir tu experiencia! Nos enorgullece saber que nuestros esfuerzos están dando frutos.
Reply from Gana Energía
Hola, George👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!
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