Good customer service
My customer service representative responded in a timely way.
27 February 2026
Unprompted review
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Company details
- Green Energy Supplier
- Electric Utility Company
- Gas Company
- Solar Energy Company
- Solar Energy Equipment Supplier
Written by the company
En Imagina Energía hacemos la energía fácil, clara y pensada para ti. Más de 700 clientes ya nos valoran con un 4,8 en Trustpilot. Ofrecemos energía 100% solar con precio estable durante 3 años, sin permanencia y con un asesor personal que te acompaña en todo momento. Sin sorpresas, sin letra pequeña. Nuestra electricidad proviene exclusivamente de plantas solares en España, para que puedas consumir energía limpia, local y certificada mientras reduces tu impacto en el planeta. Creemos que la energía no debería ser complicada. Por eso trabajamos para que entiendas lo que pagas, controles tu consumo y tengas siempre la tranquilidad de saber que todo está bajo control. Porque el futuro de la energía no solo es renovable. También es claro, estable y cercano. Descubre por qué más de 700 clientes nos valoran con un 4,8---> https://imaginaenergia.com/
Contact info
Plaza Pablo Ruiz Picasso, 1, planta 14, Torre Picasso, 28020, Madrid, Spain
- 900 202 900
- hola@imaginaenergia.com
- imaginaenergia.com
4.8
Excellent
730 reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10 out of 10. for service
very helpful and polite plus English was spoken perfectly
22 October 2025
Unprompted review
Reply from Imagina Energía
Thank you so much for your review, Kevin.
We’re delighted to hear that our team provided helpful and polite service — and that communication was easy for you. At Imagina Energía, we always strive to make everything simple and clear for our customers.
Very expensive Charges for potential…
Very expensive Charges for potential exorbitant
The daily charges for potential of 9.2kw was double what I had paid with previous supplier
8 June 2024
Unprompted review
Reply from Imagina Energía
Hola Joan, muchas gracias por compartir tu experiencia, nos ayuda a seguir mejorando. Tal como has hablado con tu Asesora Personal, desde Imagina Energía te hemos ofrecido una tarifa que se ajusta mejor a tu situación y esperamos volver a tenerte de vuelta con nosotros. Muchas gracias.
Effective and quick
The process was effective and quick; the salesperson was kind and helpful, not imposing at all; the signature process was easier than in other companies. Everything was solved after a single phone call. So far, I highly recommend Imagina.
27 April 2023
Unprompted review
Very proactive and kind response!
24 November 2022
Unprompted review
Reply from Imagina Energía
Hola, estimado cliente
¡Tu comentario nos llena de luz! Nos encanta leer que estás satisfecho con nuestro servicio y también esperamos estar junto a ti muchos años.
¡Muchas gracias!
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