GameCheap 

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See what reviewers are saying

Rated 4 out of 5 stars

Overall no major issues and would use their services again. Im fairly new to using online game key codes and this was the first one ive purchased. Bring said many of my issues mayve been primarly from... See more

Company replied

Rated 5 out of 5 stars

I'll be honest at first all I had gotten was an email confirming the purchase, never heard of them until I accidentally came across the website and took a leap of faith. Never got a tracking number bu... See more

Company replied

Rated 5 out of 5 stars

Key was delivered almost instantly. Download took forever, but that was mainly my internet service. Downloaded on my Mac mini, copied on USB stick, successfully installed on my HP laptop. Loved the co... See more

Company replied

Rated 3 out of 5 stars

Returned purchase. We purchased the Windows 10 upgrade and there were many issues on how the download was to occur. After becoming very frustrated with the process, and after two days of trying many t... See more

Company details

  1. Gaming service Provider
  2. Computer Software Store

Written by the company

Welcome to GameCheap - Your Ultimate Destination for Affordable Games and Software! Are you a gaming enthusiast or a software aficionado looking for the best deals on the latest titles and essential programs? Look no further than GameCheap, your one-stop destination for all things gaming and software-related.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Purchases Microsoft office student for a lot cheaper than any where else, I was a little confused when it was arriving that I asked the chat feature which responded immediately, and was upgraded to offfice pro for free! Very professional service

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Justin,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Great deal on Microsoft Office 2016 Pro ungraded to Pro Plus

Got the key within an hour of ordering it. Love how well the new version of Outlook works. Most of the other apps didn't seem that much changed except for Access.

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Gerald,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

great service

Sent me my code quickly and customer service was absolutely wonderful!

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey John,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 3 out of 5 stars

Minor issue

I had a hard time activating my software with MS. It took a couple of hours between install and the back and forth with Game Cheap and then a long call to MS (India) of course to be told that I had an invalid key. Game Cheap did provide a new key and my product is now activated so I am glad for the deal I got it was just more work than I was expecting initially.

27 March 2017
Unprompted review
Rated 5 out of 5 stars

Very Good. Customer service is amazing.

I Bought a windows 10 OEM key for 30 bucks, I thought it was a scam, but what the heck its 30 bucks. I used the key and ran into a problem which was quickly resolved. Amazing Customer support and their products are legit.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Brayden,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Poor technical help. I was not able to load my win 10 or 7.

I wanted to get a phone call to walk me through installation. Im not that technically savy. I requested help and didn't get a call. I still do not have the software installed.I gave up and requested a refund from the credit card.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Herbert,

I sincerely apologize to hear that.

Please note that in the future, the best way to reach us is through our official contact channels. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

May I ask how you tried contacting us? I see you emailed us a few times, but that was for an issue with your download, which was responded to immediately.

If you'd still like a call back to assist you with the installation, please let us know, and we'll be happy to provide.

We can also issue you a full refund if you'd like.

Please contact us via one of the ways mentioned above, and let us know how you'd like to proceed.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If you have any further questions or concerns of any kind, please feel free to contact us at any time, and we'll be happy to assist you.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Great service, no hassle

Bought an OEM key for windows 10 pro on sale for $40. Great value. Key worked perfectly and I've had no issues with updates so far.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey J.D.,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

PURCHASED WINDOWS 10

IT WORKS VERY GOOD WITH SPECIAL PRICE

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Sung Pak,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Price!!!!

I saw the price of ghost recon on game stop it was 59.99$ But on gamecheap it was at 49.95 it seems 2 good to be true but I might try it out.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Angel Lule,

Thank you so much for your review.

To show appreciation for your kind words, please reach out to us via email at contact@gamecheap.com and we'll send you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Great product, service + price

Great product + customer service. Cheapest price, very happy.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Melanie,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 4 out of 5 stars

great service

Great service and help about products. Still looking at windows 7 pro 64 bit and windows 10 pro 64 bit.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Ronnie,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Great deal on Windows 10 Pro

Key was delivered almost instantly. Download took forever, but that was mainly my internet service. Downloaded on my Mac mini, copied on USB stick, successfully installed on my HP laptop. Loved the convenience of using Apple Pay.

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Loren,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Windows 10 Pro

Fantastic deal and seamless transaction. Thanks, Gamecheap!

27 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Mark,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Crap

You sold me software that you advertised as Windows 10. It isn't Windows 10, it's an update to Windows 10. I contacted Microsoft, they told me I had to buy Windows 10 in order to install the update. But they stated that Windows 10 will not run on Windows XP Professional. You advertised it would work. To date you have refused to refund me my money. That is the last time I do business with this lying company that doesn't have a clue as to what they are selling.

27 March 2017
Unprompted review
Rated 5 out of 5 stars

awesome

Bought Windows 10 Pro. Fast digital download and tutorials. It was smooth and easy.

26 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Damien,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Can't download and won't give me my money back

My computer is too old couldn't download the software asked for a refund was told no

26 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Mary,

I sincerely apologize to hear that.

May I ask which customer support agent that you spoke to and refused you a refund?

We're always happy to offer a full refund for Windows because we do know the technical issues that you may experience, or that your computer may be to old for the new operating system.

I have now issued you a full refund and the funds should be posted back into your account within a few business days.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If you have any further questions or concerns of any kind, please feel free to contact us at any time, and we'll be happy to assist you.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Save money and works great! Thanks

Xbox live 12 month membership.

26 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Kimberly,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Piece of crap!

Zero direction for installing that were worth anything. I had to google everything.

26 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Jim,

I sincerely apologize to hear that.

We tried to give you a call but didn't receive an answer.

Please note that in the future, the best way to reach us is through our official contact channels. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

May I ask which part of our installation instructions that you were having trouble with? We have written and video instructions to help you through the entire installation, and we have help articles to assist you with error messages that you're receiving here:

If you're still having issues, we have 24/7 live support that can be reached via the ways I mentioned above.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If you have any further questions or concerns of any kind, please feel free to contact us at any time, and we'll be happy to assist you.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Skeptical at first

But my game code. Arrived just moments after payment. Very satisfied, thanks.

26 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Vittario,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

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