GameCheap 

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See what reviewers are saying

Rated 4 out of 5 stars

Overall no major issues and would use their services again. Im fairly new to using online game key codes and this was the first one ive purchased. Bring said many of my issues mayve been primarly from... See more

Company replied

Rated 5 out of 5 stars

I'll be honest at first all I had gotten was an email confirming the purchase, never heard of them until I accidentally came across the website and took a leap of faith. Never got a tracking number bu... See more

Company replied

Rated 5 out of 5 stars

Key was delivered almost instantly. Download took forever, but that was mainly my internet service. Downloaded on my Mac mini, copied on USB stick, successfully installed on my HP laptop. Loved the co... See more

Company replied

Rated 3 out of 5 stars

Returned purchase. We purchased the Windows 10 upgrade and there were many issues on how the download was to occur. After becoming very frustrated with the process, and after two days of trying many t... See more

Company details

  1. Gaming service Provider
  2. Computer Software Store

Written by the company

Welcome to GameCheap - Your Ultimate Destination for Affordable Games and Software! Are you a gaming enthusiast or a software aficionado looking for the best deals on the latest titles and essential programs? Look no further than GameCheap, your one-stop destination for all things gaming and software-related.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am really pleased with my experience.

I am really pleased with my experience at your company. The price of the program was reasonable. Easy to follow instructions were included.

31 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Janet,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Easy and smooth transaction

Easy and smooth transaction. This is definitely a legitimate site to buy software. Thanks!

30 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Patrick,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Key worked but provided troubleshooting …

Key worked but provided troubleshooting instructions were not comprehensive. I was able to resolve the issue on my own but another user may not have that ability.

I would buy from this company again.

30 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey K. King,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

The prices are great

The prices are great, my game was emailed to me in a matter of seconds! I would definitely recommend.

30 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Hernan,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

GREAT PRICE AND FANTASTIC SUPPORT

I ordered a license from GAME CHEAP and received it within 15 minutes. I had already installed the software before I purchased a key. When I attempted to use the key, it failed. I then created a disk from the .MSI file that accompanied the key. That did not resolve the issue either. I contacted GAME CHEAP and informed them of the situation. We tried some things but it still failed, I was advised I had a full warranty on the purchase and was issued a replacement key before the call ended. I entered the new key and the problem was resolved. So I received a great price, excellent support, and a quick replacement key when it failed. I am very pleased with the resolution and will not hesitate to continue to order Registration Keys from GAME CHEAP. I don't think what happened to me was a common occurance. But, it's good to know that if it should, this organization stands behind their products and works quickly to resolve the problems.

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Richard,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Ark survival evolved $20

Good better deal and took less than the time to get the email and set up the download, the installment and dl took and hour or so. Very impressed with customer service. Steams mods and different 4 differing server styles allow for plenty of objective and competitive demographic satisfaction. The only negative so far means no purchase credit through steam if you are making a new account with the company you can't add friends but this can be fixed by purchasing the expansion Scorched Earth.

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Joseph & Hannah,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 3 out of 5 stars

Returned purchase

Returned purchase. We purchased the Windows 10 upgrade and there were many issues on how the download was to occur. After becoming very frustrated with the process, and after two days of trying many things, we asked for our money back. GameCheap immediately returned our money, and were VERY KIND throughout the whole process even though we became frustrated.

29 March 2017
Unprompted review
Rated 5 out of 5 stars

Recieved my download it worked as …

Received my download it worked as advertized and the price was right for Win10 Pro

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Stephen,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 4 out of 5 stars

response time was a little slow but

response time was a little slow but, other than that excellent! I would definitely recommend Game cheap to anyone.

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Jordan,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Got what i paid for when i paid for it

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Elijah,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 3 out of 5 stars

Received the Windows 10 pro

Received the Windows 10 pro, and burned it to disc. About halfway thru the install (several tries) the install quit. I'm not sure why. Maybe something with the computer isn't letting it install, or it's a bogus copy of the Windows 10 pro that was sent to me. I'm sure that I can't even think of asking for a refund. Seemed like a good idea at the time. Thought it was too good to be true.

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Larry,

I sincerely apologize to hear that.

Please note that in the future, the best way to reach us is through our official contact channels. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

I'm sure we can get this working for you if you could please provide us with some more information of exactly how you are trying to install the software, along with screenshots/pictures of any errors you are receiving, which would also be a great help.

We can definitely refund your purchase if you'd like, though.

Please contact us via one of the ways mentioned above, and let us know how you'd like to proceed.

Thank you for the information and your understanding.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If you have any further questions or concerns of any kind, please feel free to contact us at any time, and we'll be happy to assist you.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I'll be honest

I'll be honest at first all I had gotten was an email confirming the purchase, never heard of them until I accidentally came across the website and took a leap of faith. Never got a tracking number but I went into the chat and was able to find help and got the number. Package came Thursday after I order it early Monday morning and I'm HIGHLY SATISFIED AND EXCITED 😊 definitely will recommend gamecheap to everyone! I'll wait for my games to come at a way cheaper price than Gamestop. Thanks for being around guys!

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Nekoda,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

cheap and good

I bought a very cheap version of windows 10 pro for my newly built PC, it was a bit annoying trying to get it to completely download it onto my flash drive, but that was more of a lack of understanding on my part. I haven't been charged for anything else so it would seem that this site is reliable to buy from,

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Spencer,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

As advertised

Didn't work with Microsoft site downloaded ISO, but it did work with the ISO linked from gamecheap. Used it to build a virtual box development system hosted by Mac OS.

29 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Will,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Helpful even for computer illiterate

Upgraded Vista laptop to windows 10.needed some assistance as I am not very computer savy, they helped me out...may need a little more assistance as I think I may need to do something with my dvd player to work..

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey James,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

LIARS

There products are false, and their help is useless. Stay away and pay full price it will be worth avoiding getting ripped off, and still without the item you want. Not to mention the headache you'll get dealing with them

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Jones,

I sincerely apologize to hear that.

May I ask the issues that you experienced with our customer support and the Windows software?

All of our agents are trained to assist you through the Windows installation and will do everything that they can to get it working for you. They will also always be happy to offer a full refund for any issues that arise.

Please reach us through one of our official contact channels, and let us know if you'd like a refund or assistance through the installation. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If there's anything that I can ever do, I also included my personal phone number in an email that I just sent. I’m the Vice President of Game Cheap, and you can contact me at any time, day or night, and I’ll be happy to resolve any further questions or issues that you have in the future.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Product key issue

I purchased Windows 10 and office 2016 from GameCheap in January. At first the product keys worked but recently I formatted my computer and went to enter the product key to download Office 2016 and Microsoft advised me my key was no longer valid. When speaking to the customer service agent with GameCheap - they advised me to speak to Microsoft. Microsoft virtual attendant came back to say my key was blocked. GameCheap said they would be sending me another key but that was over an hour ago and when I contacted Microsoft again, they advised that they key was pirated. I'm still waiting for a response from GameCheap but they are neither answering their live chat or phones at the moment.

28 March 2017
Rated 5 out of 5 stars

Fast, cheap, and courteous

Before I bought a product from them,I had a chat with their representive. They are Profesional, knowledgeable, and have stupendous prices!

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Christopher,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Windows Download...

Excellent Transaction... Flawless...
Received the Authorization Code Immediately...
Will no doubt be back again...

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Richard,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

All I Needed in one place, quickly, easily, no BS, and at a reasonable price!

Download showed up without activation key. Sent an email, got activation key in minutes, no problem.

28 March 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Werner,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

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