GameCheap 

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See what reviewers are saying

Rated 4 out of 5 stars

Overall no major issues and would use their services again. Im fairly new to using online game key codes and this was the first one ive purchased. Bring said many of my issues mayve been primarly from... See more

Company replied

Rated 5 out of 5 stars

I'll be honest at first all I had gotten was an email confirming the purchase, never heard of them until I accidentally came across the website and took a leap of faith. Never got a tracking number bu... See more

Company replied

Rated 5 out of 5 stars

Key was delivered almost instantly. Download took forever, but that was mainly my internet service. Downloaded on my Mac mini, copied on USB stick, successfully installed on my HP laptop. Loved the co... See more

Company replied

Rated 3 out of 5 stars

Returned purchase. We purchased the Windows 10 upgrade and there were many issues on how the download was to occur. After becoming very frustrated with the process, and after two days of trying many t... See more

Company details

  1. Gaming service Provider
  2. Computer Software Store

Written by the company

Welcome to GameCheap - Your Ultimate Destination for Affordable Games and Software! Are you a gaming enthusiast or a software aficionado looking for the best deals on the latest titles and essential programs? Look no further than GameCheap, your one-stop destination for all things gaming and software-related.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and smooth transaction

Very easy and smooth transaction. Ordered a a game for Steam and code arrived within minutes. Will buy from again!!! Thank you!

5 May 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Bray,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Worked great

Worked great!

I received it in about 15 minutes at half the price of steam. Would totally recommend and would use again. (Bought Age of Empires if anyone was wondering)

4 May 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey J Mac,

Thank you so much for your review.

To show appreciation for your kind words, please reach out to us via email at contact@gamecheap.com and we'll send you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

SCAM

SCAM! Do NOT BUY ANYTHING FROM THIS STORE! THEY WILL NOT DELIVER YOUR ORDER!

28 April 2017
Unprompted review
Rated 4 out of 5 stars

Got what i wanted on time😊

26 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Angela,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 4 out of 5 stars

Pretty good service

Pretty good service. EXCELLENT prices. Often has sales when steam doesn't.

26 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Zak,

Thank you so much for your review.

To show appreciation for your kind words, please reach out to us via email at contact@gamecheap.com and we'll send you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I had a great purchasing experience on …

I had a great purchasing experience on Crusader Kings II. I never got the game cause of the huge cost. If i wanted the game and most of the DLC it would of cost like $120 or something crazy. So i saw the 49.99 cost here and thought it was too good to be true. But i took the shot.
So after i got it and i tried putting in the key on Steam it said the base game was not included... And i thought i had been screwed over like people said on post about Game Cheap. So i messaged about what was wrong. And Tina Radermache said it was a mistake on their side and sent me the correct key and installed... Very good support from Tina. And saw it was half the price atleast than steam

25 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey John,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Good games with good offers

Good games with good offers! Recommended!

24 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Paolo,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

This Vendor Provided Excellent Service

This vendor provided excellent service, ALL was as advertised, and the product does everything I needed.

24 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Michael,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I am pleased with my experience and in …

I am pleased with my experience and in enjoying the games I've ordered to this day

22 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Malik,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

SCAM! Waiting for my order #33286 more than 48 hours

Be aware!! Seems like a SCAM. Every time I make an order at this store they ask me for some new identity verification. Even though I already verified my account twice. I sent them all my confidential personal information including a photo with my card (non covered!), my ID and a selfie with my ID Could you imagine that? And even after that I still haven't received my order. Darrick Washington from their support after hours of chat talkings told me yesterday that he pushed my order and I will receive it shortly. It was like a 15 hours ago. Still nothing.
Dear Gamecheap, I kindly ask you to send me my order finally or you will loose not only me as your loyal customer but other customers as well doing business this way.

Best regards,

Er Danismanlik

22 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Er,

I sincerely apologize to hear that.

Yes, we do require identity verification if we believe your order may be a fraudulent purchase, or if you use a different credit card for every order that you place on high ticket items such as a newly released game like Mass Effect: Andromada, Battlefield 1, and other new games that we have had non-legit fraudulent orders on.

This process is to simply protect us as a seller and you as a buyer.

Thank you so much for sending the pictures in of your card, I.D, and a selfie to confirm you are the rightful card holder for these purchases. It's very much appreciated.

We do require a picture of every new card that you use, just to confirm that it is yours. Also, there are ways to completely bypass this which I have sent you via email.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If there's anything that I can ever do, I also included my personal phone number in an email that I just sent. I’m the Vice President of Game Cheap, and you can contact me at any time, day or night, and I’ll be happy to resolve any further questions or issues that you have in the future.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Cheapest price and the game came super …

Cheapest price and the game came super quick! Very happy!

20 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Geoffrey,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Good price and email arrived in their …

Good price and email arrived in their estimated​ time range.

20 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Brandon,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap. Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

Great first time experience i will …

Great first time experience i will definitely recommend to friends and use again

20 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey David,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap. Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

Do not buy from this company.

Do not buy from this company.. Be warned..... They take your money no problems at all but get the product you paid for is a whole different matter.I spent hours on live chat trying to get it sorted... failed.. now they will not even reply to emails requesting a refund.. I'm $50 out of pocket with NOTHING to show for it... Scam company.. Buy at your own peril!!!!!!

19 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Janice,

I sincerely apologize to hear that.

It looks like you purchased Windows 10 Home for a great deal of $37.95, and I see you contacted our live chat several times for various issues that you were experiencing during the Windows installation and were answered immedietely each time you contacted us. Unfortunately, though, after searching our entire support database, I was unable to find any emails from you asking for a refund.

We completely understand the issues that you may experience during the Windows installation, and are always happy to issue a full refund for Windows because of this.

Please respond to this email or contact us via one of our official contact channels to request a refund. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If there's anything that I can ever do, I also included my personal phone number in an email that I just sent. I’m the Vice President of Game Cheap, and you can contact me at any time, day or night, and I’ll be happy to resolve any further questions or issues that you have in the future.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I came to buy Dragon age origins for a …

I came to buy Dragon age origins for a cheep price and it was exactly how I wanted it. I will continue to buy from this website.

18 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Sabrina,

Thank you so much for your review. To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap. Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 1 out of 5 stars

The game code they sent me didn't work …

The game code they sent me didn't work and none of my emails except for the first one would go through. Calling their customer support line gave no results, telling me to call back later. Scam company.

17 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Anthony,

I sincerely apologize to hear that.

We tried giving you a call but did not receive an answer.

Please note that in the future, the best way to reach us is through our official contact channels. We have 24/7 live support that can be reached via email at contact@gamecheap.com, via our live chat at gamecheap.com, or by phone at 1-888-507-9992.

If you ever call us and it rings through to voicemail, this means that our support line is full, and we'll give you a call back as soon as possible, generally within 5 - 10 minutes.

May I ask when you called us? I searched your phone number in our support database but did not see any calls from the number that we have on file. I'd love to look further into this, so I can ensure this never happens again.

I also sent you a brand new Elite Dangerous activation link along with full instructions on how to redeem.

We've also sent you a coupon code to receive 5% off your next purchase with Game Cheap to make up for any inconvenience you've experienced.

If there's anything that I can ever do, I also included my personal phone number in an email that I just sent. I’m the Vice President of Game Cheap, and you can contact me at any time, day or night, and I’ll be happy to resolve any further questions or issues that you have in the future.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I received my x box gold code almost …

I received my x box gold code almost immediately after purchase.

16 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Duane

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap. Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 4 out of 5 stars

Overall no major issues and would use …

Overall no major issues and would use their services again. Im fairly new to using online game key codes and this was the first one ive purchased. Bring said many of my issues mayve been primarly from inexpierience. The instuctions provided did not get me in gameplay easily and email response took about 1 day for a response. After three days of trial and error with getting Steam correctly downloaded and updated on my PC everything runs smooth.

15 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Matthew,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

Rated 5 out of 5 stars

I purchased a game code for steam for …

I purchased a game code for steam for much less than steam was offering the same game. I received my code and downloaded the game within 10 minutes. Very happy overall.

13 April 2017
Unprompted review
GameCheap logo

Reply from GameCheap

Hey Jason,

Thank you so much for your review.

To show appreciation for your kind words, we've emailed you a coupon code to receive 5% off your next purchase with Game Cheap.

Thanks again, and we look forward to your continued business.

All the very best,
Jordan Radermacher
Game Cheap Vice President

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