G. Network Reviews 

This is by far the best Internet provider I have ever experienced. It was a seamless procedure to get GNetwork installed. William kept in touch with me, got an initial survey done. Advised me whenever I had a question. So genuinely friendly and helpful, no sales patter, no hitches or delays and Andrew who installed it was the most professional I've ever experienced compared to any previous Broadband providers I've been with.
Also, the speeds promised are what you actually get and the package is twice as efficient as my previous providers at a far better price.
If there were awards for Broadband providers GNetwork would get the Oscar.
All in all, outstandingly excellent

Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has done everything he could to complete the install. Great fist experience with G-Networks.

G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for us before he left & we have had no issues since.

I really want to share huge appreciation for Alex at G Network’s team in North London. Ours wasn’t the easiest install but he was so patient and dedicated - a true professional and really lovely person to boot. thank you Alex!

Luis from G. Network attended the residence to install WiFi . Carried out the task very competently , it was more complex than I had expected .pleasant and jovial person .
Wi-Fi is working well and great speed .

Had nothing but great service the whole process. Engineer out in 2 days to install, was here for 90 mins and sorted the whole thing with little impact to me. Ollie did a cracking job and a lovely guy, would absolutely recommend!

César was very flexible and made the whole installation process smooth and easy. Everything was handled professionally and efficiently. Really happy with the service.

Fazle was very quick and helpful, only took him a few minutes to get things running again perfectly.

Super convenient and easy to setup - Andrew was great! Highly recommend it.

Efficient, friendly and personal service. We’re delighted to have G Network

Fantastic service from Jason who installed my G Network and did a great job in difficult circumstances. Top marks Jason!!

Fazle was excellent, efficient, clean, quick! Communicative about issues, explained everything well .

Excellent communication from Janet at HQ to schedule the appointment and follow-up with details. And today Andrew was at the flat, on time and straight into the installation. He did a brilliant job of connecting from Ground to 3rd floor flat, neat and tidy cabling, checking with me throughout, and the fibre is connected and I'm already enjoying the 1Gbps downloads. Very smooth experience.

Lawrence installed my wifi today, very kind and respectful. Installed the WiFi with minimum damage to the building used existing holes and was very mindful of the listed building. I have pets at home and he was very mindful of them and very friendly with the animals, everything went very smoothly wifi was working instantly. Thanks so much Lawrence !

Fantastic work from Jason and his colleague. Fast and delicate.

Thanks to Rajiv for his amazing help !

When it works it works. When it doesn’t work that where you start discovering an absent customer support (never reply to emails you have to call them to get answers). We’ve had severe disruption on our broadband and have been chasing for weeks to get the final outcome resolved.

I had a reply from G. Network from a person named Ahmed. It seems the person has not even looked at the emails/ phone calls I made to G.network, I have an email to prove that G.network totally did wrong to cancel services. I have email 17/7/26 from Cheryl billing team of G.network admitting the services should have been running appropriately till 1/10/26. Customer services are very well aware of it, yet they stopped services from 9/8/26 for 2 weeks! I hope this time they look into the matter carefully& reply to me. No broadband supplier can be paid when they disrupt services as they wish!!

It was a very big job and Jason, Kam and German did it without any issues, they were kind and respectful, they really did an amazing job. They were here from morning until late afternoon and left everything sorted.

Hi, I recently picked g network as I just moved into a new house and actually picked a competitor hyperoptic. However they took a large amount of time for install and would even respond to me, upon deciding to go with g network the difference is light and day. As soon as I ordered service was amazing, was called straight away and then provided what needed to be done. When the engineer came to install they were, quick, professional, knowledgeable and great all round. Definitely will recommend to anyone looking for internet