Excellent communication from Janet at HQ to schedule the appointment and follow-up with details. And today Andrew was at the flat, on time and straight into the installation. He did a brilliant job of... See more
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Company details
Written by the company
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Written by the company

- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.
Contact info
69 Wilson St, EC2A 2BB, London, United Kingdom
- 020 3909 4555
- sales@g.network
- g.network
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Replied to 96% of negative reviews
Typically replies within 1 week
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Great service!
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for us before he left & we have had no issues since.
Thank you Alex!
I really want to share huge appreciation for Alex at G Network’s team in North London. Ours wasn’t the easiest install but he was so patient and dedicated - a true professional and really lovely person to boot. thank you Alex!
Luis from G
Luis from G. Network attended the residence to install WiFi . Carried out the task very competently , it was more complex than I had expected .pleasant and jovial person .
Wi-Fi is working well and great speed .
Had nothing but great service the whole…
Had nothing but great service the whole process. Engineer out in 2 days to install, was here for 90 mins and sorted the whole thing with little impact to me. Ollie did a cracking job and a lovely guy, would absolutely recommend!
Great installation job
César was very flexible and made the whole installation process smooth and easy. Everything was handled professionally and efficiently. Really happy with the service.
Install team meddling with our post and…
Install team meddling with our post and installing the internet cable over our internet cable, making us have no internet connection. Cable will be cut on Tuesday 22 September.
Andrew the installer was amazing
Andrew the installer was amazing. Professional and knowledgeable. Also very polite and hard working. A pleasure.
Laurence and Kinal were amazing
Laurence and Kinal were amazing. Well recommended. It was not an easy job. They did well.
Fazle was very quick and helpful
Fazle was very quick and helpful, only took him a few minutes to get things running again perfectly.
Installation Team Leon was very…
Installation Team Leon was very informative professional and helpful.
Super convenient and easy to setup
Super convenient and easy to setup - Andrew was great! Highly recommend it.
I took a 3‑month package with 100 Mbps
I took a 3‑month package with 100 Mbps, but the service has been extremely disappointing. The network drops frequently, and even mobile connectivity is very poor. Every time there’s an issue, I have to call customer care — but no one responds. This is unacceptable, especially for working professionals who rely on stable internet. Kindly avoid this network if you value reliability and proper support. (Area - Neeladri nagar, electronic City phase 1, Bangalore 560100) Verry poor service please don't trust. This network especially Neeladri nagar office staff verry reduclus rash staff

Reply from G. Network
Efficient
Efficient, friendly and personal service. We’re delighted to have G Network
Fantastic service from Jason who…
Fantastic service from Jason who installed my G Network and did a great job in difficult circumstances. Top marks Jason!!
Fazle was excellent
Fazle was excellent, efficient, clean, quick! Communicative about issues, explained everything well .
Excellent service and fast speeds
Excellent communication from Janet at HQ to schedule the appointment and follow-up with details. And today Andrew was at the flat, on time and straight into the installation. He did a brilliant job of connecting from Ground to 3rd floor flat, neat and tidy cabling, checking with me throughout, and the fibre is connected and I'm already enjoying the 1Gbps downloads. Very smooth experience.
Lawrence installed my wifi today
Lawrence installed my wifi today, very kind and respectful. Installed the WiFi with minimum damage to the building used existing holes and was very mindful of the listed building. I have pets at home and he was very mindful of them and very friendly with the animals, everything went very smoothly wifi was working instantly. Thanks so much Lawrence !
Fantastic work by Jason
Fantastic work from Jason and his colleague. Fast and delicate.
Thanks to Rajiv for his amazing help !
Thanks to Rajiv for his amazing help !
Absent customer support
When it works it works. When it doesn’t work that where you start discovering an absent customer support (never reply to emails you have to call them to get answers). We’ve had severe disruption on our broadband and have been chasing for weeks to get the final outcome resolved.

Reply from G. Network
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