I’m absolutely delighted with the delivery of my garden patio table and chairs set. The team were not only polite but genuinely helpful from start to finish. They went above and beyond to ensure my or... See more
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Review summary
Created with AI, based on recent reviews
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Good communication...came a week before expected! Was able to nominate a delivery spot and contact the crew. Appears to be well packed will open it in a few days! The Frankie website was a pain hard... See more
Company replied
Very fast delivery. Furniture arrived a lot sooner than expected but I was contacted to make sure this was suitable. Delivery men very friendly and helpful. Tracking was great and driver rang 30minute... See more
Company replied
The driver text me to say what time they would be delivering my goods, and they were on time. He was extremely pleasant, and friendly. The box was damaged in parts, and he took photographs of it, and... See more
Company replied
Company details
Written by the company
We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
Your reputation, delivered.
Written by the company
- It is our mission to provide an excellent customer experience each and every time.
Contact info
Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
- 01212855255
- info@furdeco.co.uk
- furdeco.co.uk
4.5
Excellent
183K reviews
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Item damaged on delivery
Mirror smashed multiple places on delivery. Delivery booked for room of choice and delivery driver wasn’t happy at taking parcel up stairs and damaged wall when doing so. Had to contact and now waiting for it to be collected and replacement delivered.
28 May 2026
box in which the chairs came was…
box in which the chairs came was largely falling apart, and there is a problem with the paint on one of the chairs.
1 June 2026
Excellent delivery
Delivery earlier than originally stated on our invoice
Items well wrapped and boxed up.
Delivery driver arrived well within the time given
Would recommend company, kept us informed from the outset with both emails and texts
26 May 2026
Poor customer service through changes…
Poor customer service through changes in a delivery timeline that was clearly furdecos fault. No accountability or responsibility taken for the issue
1 June 2026
Lovely
Lovely, polite delivery men. Considerate and delivered on time to the location I requested.
28 May 2026
Delivered on time and got a call before…
Delivered on time and got a call before arrival. Nice polite guys
1 June 2026
Polite and helpful
25 May 2026
Did everything and took packaging away
Did everything and took packaging away. Great service
28 May 2026
Great delivery team
Great delivery team. They kept me informed, I was able to track my order, they were polite, careful and friendly. Great service.
1 June 2026
del in the time given
28 May 2026
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