I’m absolutely delighted with the delivery of my garden patio table and chairs set. The team were not only polite but genuinely helpful from start to finish. They went above and beyond to ensure my or... See more
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Company details
Written by the company
We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
Your reputation, delivered.
Written by the company

- It is our mission to provide an excellent customer experience each and every time.
Contact info
Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
- 01212855255
- info@furdeco.co.uk
- furdeco.co.uk
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It's important for delivery man to ask where would they like the package. Side gate was opened and ge was trying to bring garden furniture into the house. He then dumped it in an inappropriate place i
I liked it arrived 8 days early and I got a phone call giving me a time, Your staff arnt very friendly though
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Don’t use this company Paid for 2 man delivery they just…
Paid for 2 man delivery they just dumped it on the front lawn. When I asked for help taking it in they said it won’t fit. When I said what about if I inbox it would they help they just shrugged shoulders and drove off. Guess what it did fit they just didn’t want to do their job

Reply from Furdeco
Very helpful
Very helpful , as it is a. Very awkward place to deliver to and they did it with out any fuss
Not happy with my experience
Delivery was fine, helped me get my 1 parcel in the house(was big and heavy) he left after getting my signature fine, then he comes banging at the door again, my dad comes down to answer it and he’s asking for his bottle to be filled with water, completely fine we all need water, he follows me dad all the way to the bottom of the house from the front door(with no invitation to come in) repeating “yes cold water yes” he leaves and about 10 minuets later kept asking me for the parcel code and barcode (he took a picture before he left) and I ask why because of that reasoning of already taking a photo, he says that he delivered two packages needs the picture of the barcode and the postcode or something (he didn’t I got one tv delivered and that was it) and he kept on banging on saying “no no I delievered two” so at this point my dad takes my phone thinking what the hell, and the delivery driver hangs up the phone and I’ve not heard since so yeah, idk what’s was going on, I mean I’m a 17 year old woman slightly being harsher by a delivery man but I know this prob won’t go anyways but you was asking for review and well there it is
They phoned and sent text message…
They phoned and sent text message informing when they would arrive at my address were very polite
The message that gets sent in regards…
The message that gets sent in regards to delivery needs to be re worded 3 time my delivery got rescheduled, I contacted the help desk and I was 28th in the cue, only to get cut off after 100 minutes
Friendly couldn’t do enough for us
Friendly couldn’t do enough for us. Carried the large order to where I wanted it. Excellent
Delivery arrived over 2 hours after advised time
The time range for delivery was initially stated as 7:00 to 10:00. A 2nd text stated delivery would be near 7:00 am.
Having waited from 7:00, the van did not arrive until around 09:30.
The staff had great difficulty in accessing our package as it was underneath other “fragile” boxes.
In addition the base of the box was damp, which is not good when it contains cushions.
Good friendly delivery
Very efficient company delivering excellent service.
The delivery came before the initial delivery date, which was a nice surprise. Several messages were sent keeping me up to date with the delivery and what time to expect it. It was within the time stated and the driver was very polite and efficient.
Overall Furdeco are a very good company.
Exactly as hoped
They arrived on time, delivered the goods and were polite. What else could I ask?
Unsafe delivery of a heavy parcel…
Unsafe delivery of a heavy parcel blocking a fire escape route instead of delivering to the specified room. Left my pregnant wife on her own to try and move the package to a safe spot.
Excellent Service Given Always Helpful…
Excellent Service Given Always Helpful and Friendly Staff Along.With Knowledgable Starf...!!!
The boxes were so damaged the items…
The boxes were so damaged the items inside were also badly damaged. Unfortunately the products are now all sold out so I have to return the items Bach to the store and I can only get a refund . So very disappointed

Reply from Furdeco
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