The male and female assistant on checkout were very helpful and friendly in spite of us not being able to speak Spanish. There is a big selection of unusual plants and pots as well as homewares. Th... See more
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See what reviewers are saying
Exceptional service and support from the staff at Fronda. A great selection of quality plants and they arranged delivery for me. Tony.
Company replied
Fronda always has beautiful store displays that serve to inspire! The staff, whether through email, or in person, is very helpful to me when I have plant health concerns. They evaluate the symptoms... See more
Company replied
I ordered at Fronda because they had a specific flower type that wasn’t available anywhere else. I got the information via email a week later that it was not possible to sent this. Considering the rat... See more
Company replied
Company details
Written by the company
Somos una empresa española creada en 1975, gracias a la inquietud de nuestra fundadora, por aprender y experimentar con la producción de plantas, y motivada por la posibilidad de construir un negocio viable basado en su venta. Actualmente disponemos de 6 centros de jardinería donde encontrarás una gran variedad de plantas y flores que se integran de manera armónica con la decoración, inspirando y aportando color a los hogares. Rodéate de naturaleza con todo lo que tenemos para ti: plantas y flores para decorar tu casa, terraza o jardín. Ramos y centros de flores para regalar, eventos y celebraciones. Decoración, macetas y muebles de interior y exterior. ¡Y todo para tus mascotas! ¡Descubre nuestra esencia en cualquiera de nuestros centros o en nuestra web www.fronda.com!
Contact info
Carretera de Boadilla del Monte 2, 28220, Majadahonda, Spain
- 661497658
- atencionalcliente@fronda.com
- fronda.com
4.5
Excellent
12K reviews
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Will not order online again
I ordered at Fronda because they had a specific flower type that wasn’t available anywhere else. I got the information via email a week later that it was not possible to sent this. Considering the rather high delivery fees and time it took to deliver (more than 10days) I could have just ordered somewhere else. I can not say anything yet about the quality of the bulbs.
25 February 2026
Reply from Fronda
¡Hola, Maria! Muchas gracias por su reseña.Lamentamos mucho su experiencia.
Tal y como indicamos en nuestra web, los pedidos con productos en preventa tienen una fecha estimada de entrega que se muestra durante la compra, ya que depende directamente de cuándo el proveedor nos hace llegar la mercancía.
En esta ocasión, lamentablemente, el proveedor no pudo suministrarnos uno de los bulbos que había solicitado. Por este motivo, y tal y como nos indicó, realizamos el reembolso correspondiente a ese artículo.
Le desemos un feliz fin de semana.
Reply from Fronda
Hello, Annelies van Tessel! We appreciate your positive feedback about our product and fast shipment. It has been a pleasure to serve you. We wish you a wonderful day.
Everything perfect
Everything perfect. The servings in the restaurant are very big and very tasty.
17 February 2026
Reply from Fronda
Hello, Mrs Currie. We appreciate your wonderful feedback about our restaurant. It is great to know that you enjoyed the generous servings and delicious flavors. We look forward to welcoming you again soon. Have a great day!
Super service
Super service, they know me in the meanwhile yet move at their own pace. Always a beautiful bunch of cut flowers. Good advice in the room-plants department
19 February 2026
Reply from Fronda
¡Hola, Anastassiya! Muchas gracias por su valoración tan positiva. Nos complace saber que nuestro servicio y asesoramiento en plantas de interior cumplen con sus expectativas. Seguiremos esforzándonos para ofrecerle siempre ramos de flores frescas y de calidad. Le deseamos una excelente semana.
very correct delivery as always!
19 February 2026
Reply from Fronda
Hello, Rita! We appreciate your continued trust in our delivery service. It has been a pleasure to serve you consistently. We wish you a wonderful day.
Reply from Fronda
Many thanks for your positive feedback! We are delighted to hear that the plant met your expectations and that your daughter is thrilled. We look forward to serving you again. Have a great day!
Reply from Fronda
Hello, Pauline! We truly appreciate your kind words about our team. It has been a pleasure to assist you. We wish you a wonderful day.
Mi primera vez no estaba satisfecho con el servicio normalmente excepcional.
The girl who served me showed very little interest in selecting the best rose from the selection available. When I commented on her poor selection she begrudgingly changed the rose for another equally poor choice.
This was the first time I’ve had any reason to be critical of the service at Fronda. It has always been exceptional, friendly, professional and without cause to be critical.
I hope the next time I visit the shop it’s is the same as I’ve always previously enjoyed.
17 January 2026
Reply from Fronda
¡Hola! gracias por tomarte el tiempo de compartir tu experiencia.
Sentimos que en esta ocasión la atención no estuviera a la altura de lo que esperabas, y tomamos nota de lo que comentas para revisarlo con el equipo y evitar que vuelva a ocurrir.
Agradecemos también que señales el buen servicio que has recibido otras veces. Esperamos poder atenderte de nuevo pronto y que tu próxima visita sea tan satisfactoria como las anteriores.
Reply from Fronda
¡Muchas gracias por su valoración, JP! Agradecemos que destaque la amabilidad y la atención de nuestro equipo. Le deseamos una feliz semana.
Xmas tree delivery
I’ve ordered Nordmann fir, natural Christmas tree with delivery to Andalucia. They kept me informed about the delivery. It was exactly on the date they promised to deliver it. So grateful for fast and smooth delivery!
15 December 2025
Unprompted review
Reply from Fronda
Hello, Elena! We truly appreciate your kind words about our Nordmann fir Christmas tree delivery service. It has been a pleasure to keep you informed and meet the promised delivery date. We strive to provide a fast and smooth experience for all our customers. We wish you a wonderful day!
Incidencia satisfactoriamente resuelta
Tuve una incidencia con mi pedido y me lo resolvieron rápido y de forma satisfactoria.
3 December 2025
Reply from Fronda
¡Hola, José Luis! Agradecemos mucho que destaque la rapidez y eficacia en la resolución de su incidencia. Para nosotros es fundamental ofrecer un servicio que cumpla con sus expectativas. Le deseamos una excelente semana.
Servicio fantastico
17 November 2025
Reply from Fronda
¡Hola, Iciar! Agradecemos mucho su valoración y nos complace saber que nuestro servicio ha sido de su agrado. Para nosotros es fundamental ofrecer una experiencia excelente a nuestros clientes. Le deseamos una feliz semana.
My plants arrived safely and quickly
My plants arrived safely and quickly. Thank you! The only thing to worry about is me, accidentally killing them.
3 October 2025
Reply from Fronda
Hello, Rebecca. We appreciate your kind words and are delighted to hear your plants arrived safely and promptly. We're confident that with a little care, your new plants will thrive beautifully. We wish you a wonderful day!
Great service efficient deliver
Great service efficient deliver, great staff , friendly and attentive , good quality plant ☀️
2 October 2025
Reply from Fronda
¡Hola, Karina! Muchas gracias por su valoración tan positiva. Nos complace saber que nuestro equipo y la calidad de nuestras plantas han cumplido con sus expectativas. Le deseamos una feliz semana.
I got a very big and beautiful plant…
I got a very big and beautiful plant sent by post. Good packaging and good price. Thank you
3 October 2025
Unprompted review
Reply from Fronda
Hello, Louise! We appreciate your kind words and are delighted that you are pleased with the size and beauty of your plant, as well as our packaging and pricing. It has been a pleasure to serve you. We wish you a wonderful day.
Reply from Fronda
Many thanks for your kind words, customer! We truly appreciate your positive feedback about our service and products. We look forward to serving you again. Have a great day!
Healthy plant in excellent condition
Healthy plant in excellent condition. Delivered on time. Great service.
24 September 2025
Reply from Fronda
Hello, Julie Graham-Jones! We truly appreciate your positive feedback about the condition of the plant and our timely delivery. It has been a pleasure to serve you, and we look forward to continuing to provide excellent service. We wish you a wonderful day.
Atencion pésima, y desagradable
La atencion es pésima, muy desagradables, si les pides un ramo de flores te ponen mala cara
6 September 2025
Reply from Fronda
¡Hola Maite! Lamentamos saber que su experiencia no ha sido la esperada. Hemos intentado ponernos en contacto con usted para resolver esta situación en la mayor brevedad posible. Le agradeceríamos que revisara su correo electrónico. Estamos comprometidos en ofrecerle una solución satisfactoria. ¡Esperamos poder hablar con usted pronto!
No idea what you are referring to.
4 September 2025
Reply from Fronda
Hello, Lionel K! Thank you for sharing your opinion.
Delayed Deliveries and no Communication
I have now ordered twice from Fronda. The first order arrived a day later that estimated which means I waited at home for one day for nothing. I just ordered again yesterday and the estimated delivery is for today. However, I just checked the website and the status of the order is "in progress". Luckily, I thought to check otherwise I would be waiting at home again all day for nothing. I have received no communication about the delay. From my experiences I would say they seem to have issues with delivering on time or are not realistic with their estimated delivery dates. I'm not sure if I will order again from here. I think with plants a speedy delivery service is essential especially in Spain with the heat of the summer. I just heard from their customer services team and they confirmed that my order has shipped but will be deliverd tomorrow. Once again, this is a day later than the estimated date they gave me. Not good enough really. Luckily, I checked and didn’t wait in all day again like the last time.
22 July 2025
Unprompted review
Reply from Fronda
¡Hola, Karl! Queremos pedirte disculpas por los inconvenientes que has tenido con los plazos de entrega de tus pedidos. Entendemos perfectamente tu frustración por tener que esperar en casa y por los cambios en las fechas.
Nos esforzamos al máximo por cumplir con la fecha de entrega estimada que te damos, pero a veces, por razones logísticas, estas fechas pueden variar entre 1 y 2 días hábiles. ¡Siempre intentamos ser lo más precisos posible!
Para que tengas más tranquilidad y control, te enviamos un email con el código de seguimiento la misma tarde que tu pedido sale de nuestras instalaciones. Así puedes ver exactamente dónde está y cuándo llegará, evitando esperas innecesarias.
Nuestro objetivo es que tus plantas te lleguen en 24 horas desde que salen de nuestro vivero. Nos alegra mucho saber que, a pesar de todo, tu último pedido llegó dentro de ese plazo y que todo estaba en perfecto estado. Queremos que sepas que si alguna planta no llegase bien por el transporte, nos hacemos totalmente responsables.
Agradecemos mucho tu paciencia y comprensión. Tus comentarios nos ayudan a mejorar cada día y a hacer que la experiencia de comprar en Fronda sea cada vez mejor.
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